Muhammad Sajjad Malik

H-No. **, street *, Gulraiz housing Scheme NO 1, Chaklala Scheme 3, RWP, Pakistan

Mobile: +92-334*******

Email: ad1nt1@r.postjobfree.com

OBJECTIVE

To obtain a leadership role driving growth and excellence in Sales & Services, Customer Support, Administration, and Marketing Strategy. Committed to delivering long-term commitments to customers, stakeholders, employees, and communities.

PERSONAL SUMMARY

Experienced in Administration, Marketing, Sales, Customer Support, and Head of Sales & Service roles. Over 15 years of managerial experience in multinational companies, achieving revenue targets and improving customer satisfaction. Seeking suitable managerial opportunities.

WORK EXPEREINCE

Head of Sales at SIGAL MARKETING Nov 2022 to Jan 2023

Led and managed a sales team, set targets, monitored performance, provided guidance, support, and motivation.

Developed and implemented a sales training program that improved the performance of sales staff.

Managed a team of sales representatives, providing training, direction, and support to ensure achievement of sales goals

Recruited, trained, and developed a team of sales representatives, resulting in a 10% increase in sales every month performance.

Team Lead Project Sales at AGENCY 21 INTERNATIONAL Oct 2021 to Jan 2022

Led and managed a team of project sales professionals, set goals, provided guidance and support, and ensured target achievement.

Developed a lead generation program that delivered a consistent flow of qualified leads to the sales team.

Business Development Managers & Project Sales at ZAMEEN.COM Dec 2019 to July 2020

Conducted market research, identified business opportunities, built relationships with clients, and secured property sales deals.

Led and managed a team of project sales professionals, set goals, provided guidance and support, and ensured target achievement.

Developed and presented compelling sales presentations to prospective customers, resulting in add new accounts in the region

Asst. Sales Manager Corporate Sales & Project Manager at VITAL TECH INTERNATIONAL May 2016 to Nov 2019

Built relationships with corporate clients, delivered sales presentations and proposals, and secured business partnerships.

Utilized sales techniques and strategies to build customer relationships and close sales, resulting to increase in sales

Restaurant Manager at SNK FOOD SERVICES (England) April 2009 to March 2016

Oversaw restaurant operations, managed staff, ensured quality service, and controlled inventory levels.

Developed and maintained relationships with vendors to ensure quality products at competitive prices

Developed and implemented strategies to increase customer satisfaction, resulting to increase in repeat customers.

Relationship Manager Personal Loan at NOOR ISLAMIC BANK– DUBAI May 2008 to March 2009

Built relationships with clients, assessed loan eligibility, evaluated applications, and made informed decisions.

Developed and maintained a respectful and professional relationship with customers

Negotiated loan terms with borrowers to provide favorable rates and loan structures

Provided loan applicants with a clear understanding of loan terms and conditions, resulting in a 100% satisfaction rating

Processed a high volume of loan applications with accuracy and efficiency, resulting in a X% increase in loan approvals

Relationship Officer Personal Loan at MASHREQ BANK– DUBAI March 2005 to June 2007

Built relationships with customers, assisted with loan applications, ensured compliance with banking regulations.

Maintained a positive and productive relationship with the client, resulting in consistently high customer satisfaction ratings

Negotiated loan terms with borrowers to provide favorable rates and loan structures

Coordinated with cross-functional teams to ensure product delivery timelines and customer satisfaction

Relationship Manager Auto loan /Channel Sales Manager at STANDARD CHARTERED BANK April 2003 to Jan 2005

Assisted customers with auto loans, followed up to ensure satisfaction, and built strong customer relationships.

Provided loan applicants with a clear understanding of loan terms and conditions, resulting in a 100% satisfaction rating

Negotiated loan terms with borrowers to provide favorable rates and loan structures

Achievements:

Gold Medalist in Master in IT

Education:

MS IT, Pimsat University (Preston), 2002

Graduation, Karachi University, 1994

Intermediate, F.G. College, 1991

Matriculation, Gulistan S.A.L School, 1989

Extra Curriculum:

Certification in The Fundamentals of Digital Marketing from Google Digital Garage

Certification in Business Analysis Basics from Simplilearn

Certification in Human Resource Management from Great Learning

Certification in Data Science Foundations from Great Learning

Certification in R for Data Science from Great Learning

Certification in Introduction to Information Security from Great Learning

Certification in Cyber Security Threats from Great Learning

Certification in Types of Cyber Security from Great Learning

Certification in Dataset in Analytics from Great Learning

Certification in Advance Cyber Security from Great Learning

Diploma in Civil Engineering in 1994 from ZPI-College

Diploma in Computer Science in 1997-1998 from AT&T

Interests:

Watching movies, listening to music, and traveling.

Personal Details:

Date of Birth: August 19, 1972

Marital Status: Married

Driving License: U.A.E and Pakistan

References:

Available upon request.

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