Alex Franco

Address: ***** ***** **. ******, ** *1342

Phone: 818-***-**** Email: ad1nsz@r.postjobfree.com Operations Executive – Shipping Logistics Facility Management An accomplished Operations Director / General Manager with extensive experience in managing overall operations and taking complete responsibility for the effective and successful management of labor, productivity, quality control, and safety measures as established and set for the Operations Department. An adept leader with expertise in high-impact process improvements, lean methodology, root cause analysis (RCA), and manufacturing operations that bolster regulatory and procedural compliance. A result-oriented professional with a demonstrated history of implementing continuous improvement strategies which cultivate year-over-year (YOY) growth and maximize efficiency. Inventive team builder and mentor adept at utilizing interpersonal communication and organizational aptitude to equip facility personnel with the knowledge, skills, and abilities (KSAs) needed to maintain safety and production requirements. A field-tested leader with an in-depth, comprehensive prowess in delivering transformational business results for clients and customers with expertise in coordination and communication. Multi-disciplinary knowledge across business departments with experience in plant design, lean manufacturing, financials, supply chain, human resources, operations and customer relations. Proven as a strategist for coming up with creative solutions for enhancing total organizational performance and is notable for undertaking multiple spectrums of tasks in the interest of the growth of any given role. Command top-notch presentation and interpersonal skills, and proficiently adapts to dynamic environments.

~ Deploys continuous improvement strategies by analyzing business requirements, identifying opportunities, and developing innovative and cost-effective solutions ~

~ Establish quantitative and qualitative metrics, KPIs, guidelines, and standards by which the company’s efficiency and effectiveness can be evaluated; identify opportunities for improvement.

Financial Performance Optimization Leadership & Team Building Project Management

Multiple Locations Management Budgeting / 3PL / Forecasts Policies and Procedures

Staff Training and Development Quality Control/Compliance Strategic Revenue Growth

DOT / OSHA / MSDS Contract Negotiations Risk Management PROFESSIONAL

EXPERIENCE

NEW HEAVEN MOVING EQUIPMENT [MARCH 2022- JULY 2023] OPERATION MANAGER/GM

Oversaw the complete business location, Facility, Customer service reps/sales, drivers class A and B, Production, Woodshop production, deliveries, inbound and outbound, and the approval of all invoices concerning the location.

Reduced headcount by 10%, from 36 employees/temps to 32 ($200,000)

Increase deliveries and pickups with the hiring of another class A driver.

Reduced facilities cost by $50,000, (maintenance, forklift repair, dock hydraulics)

Reduced shipping expenditures by 30% on transfers done from this facility ($100,000)

Negotiated LTL carrier and reduce expenses from a 3rd party provider ($20,000)

Reduced shipping discrepancy and improved inventory accuracy by training loaders.

Reduced inventories by 25% by having cycle counts, this also decreased the time needed for inventory by half a day.

Alex Franco

Phone: 818-***-**** Email: ad1nsz@r.postjobfree.com 2 P a g e

P

P

MARKET [AUG 2021- DEC 2021]

PRIVATE CONSULTANT

Identified inconsistent processes and procedures within the newly acquired distribution center. Coordinated and implemented documented Standard Operating Procedures (SOPs) with the Logistics Manager in Receiving, Picking, Packing, Shipping and Inventory Control. This reduced mistakes and simplified the onboarding and training procedures.

Partnered with the Logistics Manager and Consultant Project Manager staff to implement effective KPIs. Improved the overall performance, lowered headcount from 12 to 9 associates, and saved Market $75K in annual salaries.

Provided DC operations expertise for the IT redesign of the Deposco WMS picking process. The new picking process increased productivity and reduced picking errors, it also assisted the sales force to identify live inventory availability for superior sales growth.

Redesigned both warehouse layouts to increase pick faces and maximized space.

Shipping Manager [10/2020-12/2020]

AP Express Logistics is a nationwide 4PL provider. Managed daily shipping and distribution operations, ensuring complete orders are shipped and delivered in a timely manner. Coordinated with various points/departments, ensured packages are picked up on time, stacked properly, and conducted Quality Checks before packages are shipped.

Ensured compliance with client 3PL requirements and legal regulations and company policies.

Supervised and led subordinates (receiving clerks, order pickers etc.). Controlled department budget.

Communicated with all parties involved and resolved all issues regarding shipped orders. BRADSHAW HOME [JUL 2018 – SEP 2020]

Consultant / Director of OperationsBradshaw Home is a consumer goods company offering housewares products and appliances.

Consultant (Jul 2018) Advised the management on various areas of distribution. Improved BBB report card from the mid 50’s to the high 90’s by changing a few processes and developing stronger leaders in 2 months.

Created 500 new outbound staging locations by moving slower movers around and improved the output by 20%.

Director of Operations (Oct 2018) Spearheaded all warehouse operations, including the management of budget, Labor, Home capital, equipment, and leases.

Reduced chargeback by 30% by implementing a QC department 2 million savings.

Achieved “record shipping month” in company history by a 4 million increase from the previous record. Caught up with the lagging OTS (from one month behind schedule to current). Set 2 more shipping record months in 2019.

Opened 200+ outbound staging locations in shelving to support increased business from Amazon, reducing storage/logistics damage. Improved the labor by increasing productivity in our VAS (Value Added Service) area.

Developed a pre-counting plan for Inventory Control and reduced the actual inventory projected time by a full day, and also improved accuracy by 7%.

Alex Franco

Phone: 818-***-**** Email: ad1nsz@r.postjobfree.com 3 P a g e

DAYCO PRODUCTS [MAY 2017 – JUN 2018]

Project Manager – Global Distribution Dayco is a leading engine products and drive systems specialist company. Oversaw the complete lifecycle of the Dayco distribution center merger project. Closed a secondary DC and merged the operations with the consolidated DC in Memphis, TN. This was accomplished with no additional headcount or equipment and provided an annual savings of $1.2 million.

Planned and executed the move of the Dayco returns center from Red Springs, NC to Memphis, TN. Reduced the workforce by 55% and eliminated the second shift. Saving Dayco $1.6 million annually.

Supervised and planned the Car Quest rebranding project. Rebranded 1.3 million pieces of automotive products in 16 weeks with a staff of 22 temporary associates. The project was completed on time and within budget. INDEPENDENT CONSULTANT [SEP 2016 – APR 2017]

Dayco Distribution Center Operations Supervisor

Identified inconsistent processes and procedures within the distribution center. Coordinated and implemented documented Standard Operating Procedures (SOPs) with the team leads in Receiving, Picking, Packing, Shipping and Inventory Control. This reduced mistakes and simplified the onboarding and training procedures.

Partnered with the Dayco Industrial Engineer staff to implement effective KPIs. Improved the overall performance, lowered headcount from 502 to 246 associates, and saved Dayco $8.9 million in annual salaries.

Provided DC operations expertise for the IT redesign of the High Jump WMS picking process. The new picking process increased productivity and reduced picking errors, which saved $9 million by reducing vendor fines. PRIOR EMPLOYMENT DETAILS

• MICRO MATIC West Coast Operations and Facility Manager JAN 2014 – MAY 2016

• HBC/GAM West Coast Facility Manager MAR 2009 – JUL 2013

• IMPERIAL TOY Traffic Manager JUN 2007 – NOV 2008

• SHELL OIL PRODUCTS US Distribution Manager JAN 1998 – MAR 2007 PROFESSIONAL DEVELOPMENT & CREDENTIALS

High School Diploma Instituto Vocacional # 8 [Jun 1989]

Logistic Management Program CSUN, Northridge CA [Sep 2002] Certifications and Training: • Lockout tag out safety training

• Logistic Management 4 course certification • DuPont Advanced Safety training approved by OSHA

• Platinum level IITR training • Advanced Routing Guide Specification training Technical Proficiencies: Bilingual (Spanish), knowledge of SAP, AS400, WMS, Microsoft Office, UPS and FedEx systems, and HSSE (health safety security and environment) document translations, code of conduct, conflict of interest

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