Sales Manager Market
Resume:
Northampton, PA *****
Phone – 484-***-****
Christopher M. Eberly
SKILL
SUMMARY
OBJECTIVE
ACHIEVEMENTS
WORK
EXPERIENCE
Energetic sales leadership professional and team player with 20 plus years experience in both Sales and Regional/Marketing Sales Manager roles. I have compiled a successful track record for increasing sales and profitability through sales management basics, creating a team atmosphere, mentoring, training, consistently communicating accountability in a energetic yet professional manner. Considered a master recruiter, trainer, and motivator with a broad understanding of how to generate new business in either the commercial or residential markets. While also producing in a solid predictable manner in both the service and retail industries.
To obtain a Sales Management/Sales Territory Management role in the service industry allowing me to utilize my skills that I am so passionate about. My goal is to situate myself with a company where I can build a direct sales team or manage a sales territory. I look forward to a position that will appreciate my experience and passion.
1999 Rookie sales rep of the year
2004 Sales Manager of the year
2006 Completed General Manager training program top of class
2008 Scottie Award
2009 Market Sales Manager of the Year Runner up
2010 Market Sales Manager of the Year
2010-2011 Sales Team of the Year
2014 Highest Market sales over Target – Company wide
2014 Highest Market sales YOY performance – Company wide
2014 First ever $2M individual sales store in market
2019-2020 Think Green Lawn Service
General Manager (Charlotte NC)
$1M annually
Daily Management of all business operations.
Recruiting hiring and training of all sales and service representatives.
Order and inventory management, P&L management
Facility and fleet management including repairs.
Reporting directly to owner for all process and budgetary development.
2018-2019 Masters Home Solutions
Company Sales Manager / Sales Rep
1 locations - $8M annually
Directly managed 4-5 outside sales representatives covering the Lehigh Valley.
Daily management of all in-home, one-call close sales representatives.
Daily sales motivational meetings, ride-along, ongoing training along with consistent motivational conversations.
Recruiting, hiring and training all sales representatives.
Reporting directly to owner.
2018 Kitchen Saver
Sales Manager
2 locations - $6M annually
Directly managed 4-5 inside sales representatives covering Pennsylvania and New Jersey.
Daily management of all in-home, one-call close sales representatives.
Weekly meetings, daily tracking, ride-along ongoing training along with consistent motivational conversations.
Recruiting, hiring and training all sales representatives.
Reporting directly to VP of Sales for all process and budgetary development.
2016-2017 Kistler O’Brien Fire Protection
Company Service Sales Manager- B2B
3 locations - $28M annually
Directly managed 5-7 service sales representatives covering Pennsylvania, New Jersey, Delaware and Maryland. Indirectly managing a team of 15-20 sales, installation and operations facilitators.
Service sale representative were responsible for in-house generated new business development along with being directly responsible for all current count management.
Service Sales manager responsibilities also included: All development of company market material. Development and implementation of daily tracking / internal CRM development.
Recruiting, hiring and training all service sales representatives.
Reporting directly to CEO for all process and budgetary development.
2013-2016 Lowe’s Company
NYC Metro Market Sales Director
Market Sales Director for NYC metro area 9 locations - $290M annually
The principle purpose of the Market Sales Manager (MSM) is to drive achievement of sales, margin, and profit goals for their market area by providing indirect management over a team of Project Specialists Exterior (PSE) and Project Specialists Interior (PSI) and helping them navigate the steps in the sales pipeline.
The Market Sales Manager (MSM) will have primary responsibility to ensure “Best in Class” customer experiences with every project associated with a PSE or PSI. As the outside sales leader and subject matter expert on the Lowe’s selling model and market opportunities, the MSM will provide leadership to their sales team to help them maximize market share in all product categories approved for the PSE and PSI programs.
To build and help develop a professional sales organization staffed with the best talent available in the market in order to maximize sales, margin, close rates, and average ticket.
Work closely with their Regional Sales Director to ensure achievement of assigned business goals. This position will also work with cross-functional organizational business units primarily collaborating with Store Management, Market Directors, Area HR, and Field Service Managers.
Managing all store sales activities in 9 locations including 2 new residential sales programs servicing customers in their homes.
Developing and executing annual P&L performance.
Training and Supporting store management teams in Account management and Sales activities throughout the stores.
Sales supporting 45 managers and 1500 store associates.
2011-2013 The Brickman Group Branchburg/NJ
Divisional Account Manager (Divisional-Sales-Support Manager/Program Director)
Support manager for account activity of five Regions including 14 Branches including NJ, NY, CT, MA, RI, PA.
Supporting Sales/Account Managers in 23 locations. B2B Sales.
*Training New Sales/account Managers.
*Providing Conference Call Management support.
*Site vists
*Monitoring and Tracking sales results for the entire Division
*Motivating
*Providing spot training in areas needed
Developing and executing annual P&L performance.
Coordinating National Account bid and enhancement requests throughout the Division.
Building National Account bid packages and coordinating customer presentation.
Training and Supporting Branch management teams in Account management and Sales activities.
Implementing and training Branch Management in all new company initiatives and account management tool. Ex. New Snow removal estimating program 2012
Supporting up to 75 managers in the NE Division.
Recruiting any and all positions at all times. There is never a downtime for recruiting.
Designing and tracking sales marketing plan.
2007-2011 Scotts Lawn Service Orlando/FL
Market General/Sales Manager
Coordinating sales and operations efforts in 2 locations.
Commercial and Residential
Developing and executing sales plan in conjunction with annual P&L performance goals.
Executing forecasted efficiencies in the sales and production levels of the budget
Managing sales force of 20-30 reps
Overseeing 12 managers and 100+ other frontline production associates.
Designing/implementing sales multi-line marketing plan. (cold calls – in - bound calls - Direct mail - Outside selling)
Creating and implementing Alternative sales plans.
Call Center Management (22 Reps )
Coach, develop, train and mentor sales representatives and/or supervisors for optimal performance;
Maintain Pricing Objectives, Selling Expense Control, Market Revenue & Customer Growth, Customer Retention, Material Management, Maintain Efficient Contacts, Closing Percentage & AAP.
Coordinate customer communication & issue resolution.
Accurate tracking and reporting of sales and proper communication to Regional Sales Managers and operations team.
Maintain positive associate relations and open communication for sales rep goal and responsibility.
Recruit and hire as well as terminate direct reports under the direction and guidance of the Regional Sales manager and HR;
2005-2006 Green Master LLC Whitehall/PA
Co-Owner/Operator/sales rep/Production technician
Coordinating all business aspects
Grew to 300 customers and nearly $250,000 the first 2 month.
2004-2005 Scotts Lawn Service Quakertown/PA
Market General/Sales Manager (Philadelphia Market)
Coordinating sales efforts in 5 locations.
Commercial and Residential
Developing and executing annual P&L performance
Executing forecasted efficiencies in the sales and production levels of the budget
Development of the Philadelphia Market sales plan.
Managing sales force of 40-75 reps
Designing/implementing sales multi-line marketing plan. (cold calls – in - bound calls - Direct mail - Outside selling)
Creating and implementing Alternative sales plans. (NEIGHBORHOOD SELLING)
Coach, develop, train and mentor sales representatives and/or supervisors for optimal performance;
Maintain Pricing Objectives, Selling Expense Control, Market Revenue & Customer Growth, Customer Retention, Material Management, Maintain Efficient Contacts, Closing Percentage & AAP.
Coordinate customer communication & issue resolution.
Accurate tracking and reporting of sales and proper communication to Regional Sales Managers and operations team.
Maintain positive associate relations and open communication for sales rep goal and responsibility.
2002-2004 Morris/NJ Trugreen/Chemlawn
2000-2002 Bergen/NJ
Marketing Manager
Managing sales force of 20-30 reps
Recruiting, hiring and training
Motivating Sales reps nightly for optimum results
Sales budget planning/implement
Designing marketing plan
Tracking and managing results of multi-line marketing plan.(cold calls
- in-bound calls - Direct mail - Outside selling)
Call Center Management
Transitioning company to a new marketing initiative (Direct Sales)
Also working as 2nd to branch GM overseeing all branch activity
To bottom line profit.
1998-2000 Trugreen/Chemlawn Allentown/PA
Residential sales rep.
Inside/Outside sales
Cold calling- (telephone sales)
Rookie of the Year.
Residential Production Specialist
(Production end of business for 6 months to learn all aspects of the business)
1994-1998 National Tire and Battery Whitehall/PA
Sales Manager, Tire Technician and Mechanic
1992-1995 Pinnacle Landscape Whitehall/PA
Laborer-Field Supervisor
EDUCATION
1995-1996 Bloomsburg University Bloomsburg/PA
Business Management
1996-1998 Northampton CC Bethlehem /PA
Business Management-Marketing
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