Experienced District Manager looking for next career
Resume:
James O'Rourke
Machesney Park, IL *****
************@*****.***
Experienced retail manager with 20 years of expertise in leading and growing retail businesses. Seeking an opportunity to utilize my skills and experience to take a new retail business to the next level.
Authorized to work in the US for any employer
Work Experience
Market Sales Director
Shoe Sensation - Rockford, IL
January 2022 to Present
• Directly supervise the operations of 10 stores across 3 states.
• Led market to be up 25% to budget year to date.
• Successfully opened two new stores ahead of schedule and completed all punch list items.
• Hired and trained staff for new stores.
• Led the team on all merchandising needs.
District Manager/corporate Trainer
T-Mobile - Rockford, IL
November 2018 to January 2021
• Directly supervised 8 Store Managers and 35 employees, exceeding annual sales revenue expectations.
• Increased sales through various initiatives, including monthly sales contests, recognition programs, and weekly sales calls.
• Facilitated engaging classroom and virtual training sessions, applying adult learning theory practices.
• Traveled across three states to facilitate train the trainer classes, reducing onboarding costs by $1,000 per month.
• Provided in-person training at select locations to meet staffing needs.
• Scheduled training programs, managed group dynamics, and introduced accelerated learning methods.
District Manager • Profile
Profile by Sanford - Champaign, IL
January 2018 to November 2018
• Managed multi-unit district's P&L, sales goals, hiring, coaching, and merchandising.
• Developed a referral program to grow business within the district.
• Held weekly calls to share best practices and identify knowledge gaps.
• Developed store managers and personnel to excel in new business development, sales execution, customer service, cost control, and analysis.
General Manager
Shoe Carnival Inc. - Champaign, IL
February 2012 to December 2017
• Oversaw daily operations of the store, including P&L management, hiring, training, and termination.
• Successfully managed store performance and achieved sales targets. Asst. Manager
Blain's Farm and Fleet - Loves Park, IL
May 2008 to February 2012
• Conducted hiring for departments and handled corrective actions.
• Managed toy land build and warehouse organization. Team Lead
Target - Machesney Park, IL
May 2003 to May 2008
• Responsible for Plano grams and ensuring product availability.
• Led inventory team and developed specialists.
• Led closing crew in store recovery.
Education
B.S. in Economics
Rockford University - Rockford, IL
Skills
• Forecasting
• Business Development
• Adult Education
• Profit & Loss
• Marketing
• CRM Software
• Budgeting
• Account Management
• Curriculum development
• B2B sales
• Sales management
• Recruiting
• Training & development
Assessments
Customer focus & orientation — Proficient
June 2023
Responding to customer situations with sensitivity Full results: Proficient
Retail customer service — Proficient
October 2022
Responding to customer situations in a retail setting Full results: Proficient
Sales fit — Proficient
March 2021
Measures the traits that are important for success in sales positions Full results: Proficient
Recruiting — Proficient
January 2023
Managing the candidate sourcing and selection process Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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