Front End Customer Service

Dana Maniscalco

** ****** ***, ****** ******, NY 10309

347-***-**** / ********@*****.***

Objective

To obtain a position within your company that will enable me to utilize my strong organizational skills, responsibility and ability to work well with others.

Education

2000- GRADUATED TOTENVILLE HIGH SCHOOL

COMPLETED 2 YEAR DENTAL PROGRAM

Skills & Abilities

Good communication skills, can multitask, meet deadlines, work independently and can take the initiative.

Experience

Superfresh

6400 Amboy rd. Staten Island

February 2013-November 2019

•Front end manager

•supervise and coordinate retail sales workers.

•handling customer requests

•training employees, implementing front end policies, assessing staff performance, and scheduling shifts.

•performing all cash register functions, bagging groceries, and working at the customer service des

Dr. Ronald Leader

4236 Richmond Ave, Staten Island

2068 NJ 35, Holmdel, NJ 07733

April 2007- January 2011

Dental Assistant

Prepare patients for treatment, including oral x-rays

Prepare tray setups for dental procedures.

Retrieve patients' dental records

Assist doctor in various dental procedures, cleaning, fillings, bonding, veneers, crowns and surgery

Assist doctor with all dental instruments, materials, and equipment.

Sterilize and disinfect instruments and equipment

Schedule dental appointments using Dentrix software, answer phones, respond to patient questions about care, contact patients to confirm upcoming office visits.

The Pet Company

280 Marsh Ave Staten Island

June 2007-January 2011

Manager

Ensure the health, proper handling and welfare of all animals are met, including completion of hourly animal check list and wellness cards. Follow Vet Protocol for all sick animals.

Responsible for proper ordering of live animals to maximize sales, margin and inventory. Analyze inventory management data for the department and make recommendations for improvement.

Open and closing of store. Registers/credit card batch outs, making daily bank deposits.

Hiring and training new employees

Selling puppies, reptiles, birds, small animals and aquatic life.

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