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General Manager Front Desk

Location:
Orland Park, IL
Posted:
December 03, 2023

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Resume:

A. (Abdul) Constantine Fanizius, CHA, CLM, CHDT, CHSP

*** **** **** *****, ****, CA 93023 USA – cell 715-***-****

Email: ad1not@r.postjobfree.com – www.linkedin.com/fanizius

Objective

Hospitality Professional with extensive experience and ability in all phases of hospitality management, development, revenue generation, P&L, F&B, HR, Revenue Management and Guest Loyalty. Building and Leading highly performing management, sales and operations teams to exceed quality and revenue.

Key Skills include:

Training & Coaching Budgeting Marketing Plans

Customer Relations Competitive Analysis Customer Presentations

P&L Analysis Forecasting & Budgets Public Speaking

Career Summary

Super 8 by Wyndham, Kenedy, TX (2018-August 2021) Dual GM with Las Cruces, NM

General Manager

Managed all aspects of revenue generation, operations and financial performance. Stabilized marketing & Operations following rebranding of former Studio 6.

Lead training efforts to include all staff in reduction of WC claims from 100 to 2.

Achieved revenue and occupancy gains from 6% to 75%

Raised yearly revenue from $200,000 to more than $1.1 Million in 12 months.

Super 8 by Wyndham, Las Cruces, NM (2014-2020)

General Manager

Recruited by owners to turn around lagging reputation in marketplace. Directed revenue generations, operations and financial performance.

Achieved 16% revenue growth in 6 months versus 8% growth in market ($300,000 to $450,000.00).

Hired entire new staff, housekeeping, front desk, maintenance,

Optimized use of in-house labor, skills and materials to minimize time off-market.

Rewards Winner for most improved Super 8 property two years running.

Achieved outstanding scores in all QAs over four years averaging 97.5%.

EconoLodge by Choice Hotels, Stevens Point, WI (2010-2014)

General Manager

Guided full-service hotel through major rebranding and change of management structure of restaurant, banquet and hotel to owner-operated.

Initiated and led transition of major branded hotel including reorganization of all departments – operations, sales & marketing, maintenance, HR and F&B. Resulted in increase 8% profitability.

Created & Developed new operating division to manage restaurant, lounge, catering and and banquet facilities.

Comfort Suites by Choice Hotels, Lake Geneva, WI (2005-2010)

General Manager

Newly opened hotel in Lake Geneva Resort area. Hire new staff, housekeeping, front desk, maintenance and laundry and sales.

Started mid-winter, but continued revenue sales doubling each month

Revenue increased each year from $800,000/k to more than $1.8/mil

Days Inn, Kankakee, IL and Ramada Limited, Port Huron, Michigan (2000-2005)

Area Manager

Oversaw general managers of each property. {Provided alignment of corporate goals and strategies. Created and implemented common reporting structure across different brans/SOPs and liaison with each owner of hotels.

Early Career

Increasing responsible positions and leading to detailed positions

Controller for Holiday Inn

Front Office Manager for Hilton Inn

Housekeeping Manager for Motel 6

GM for Motel 6

Restaurant Manager for large Greek Restaurant

Rooms Division Manager for Ramada Select

Night Auditor for Days Inn

Elementary School Teacher

Education and Training

Doctor of Music (FTCL) University of London, Trinity College of Music

Master of Mus.ED American Conservatory of Music

Certified Hotel Administrator (lifetime) American Hotel & Lodging Association

Certified Lodging Manager American Hotel & Lodging Association

Certified Hospitality Department Trainer (CHDT) Choice Hotels International

References:

Heidi Toye, Choice Hotels International 330-***-****

Nicole Lelli, Wyndham Hotels 512-***-****

Shane Blankenship QA for Wyndham 773-***-****

Bhupendra Patel Hotel Owner 262-***-****



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