Robert S. Forman
240-***-**** ************@*****.*** www.linkedin.com/in/robertsforman
Bartender/Server/Mixologist
TYPICAL DAILY DUTIES AND RESPONSIBILITIES
Be a guest recognition expert. Know the regulars by name and their preferences.
Be quick, attentive, and engaging with everyone that walks through the door.
Welcome and greet guests. Smile. Make eye contact. Make the guests feel comfortable and let them know you’re here to make them as relaxed as possible.
Always be professional, while still maintaining a casual atmosphere.
Know details of the beverage and food menu including craft beer, wine and signature cocktails.
Provide a tour of the menu. Highlight features and suggest specific menu items
Answer questions appropriately. Take orders accurately.
Enter orders in point-of-sale system quickly and accurately
Monitor and observe guests' dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
Constantly maintain a clean bar and environment.
Promote events and other service times
Prepare final bill, present check to guest, accept payment, accurately process credit card charges or make change.
Provide appropriate farewells to all guests.
Be a hard working member of the team & be a team player
Perform more than your share of side work at the start and end of each shift.
Clear and clean bar top once guest has finished.
Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
Prepare and serve alcoholic and non-alcoholic drinks consistent with the Restaurant’s standard drink recipes.
Prepare garnishes for drinks
Maintain bottles & glasses in an attractive and functional manner to support efficient drink preparation and promotion of beverages.
Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas.
Report all equipment problems and bar maintenance issues to restaurant manager.
Assist the restocking and replenishment of bar inventory and supplies.
Live the brand and be a brand ambassador; make decisions in the best interest of the business every time
Enjoy the Ride!
PROFESSIONAL EXPERIENCE-3 SUMMER SEASONS
Harbour Restaurant at Canal Square – Lewes, DE April 2022- Present
The Labaratory- Lewes, DE – Private Catering and Bartending April 2022- Present
Rose and Crown - Lewes, DE November 2021- May 2022
Cape Henlopen #2540 Elks Lodge - Nassau, DE May 2021- May 2022
Clubhouse at Baywood - Millsboro, DE May 2021- November 2021
EDUCATION AND PROFESSIONAL DEVELOPMENT
University of Delaware, Newark, DE
B.A. Liberal Studies
Delaware Alcoholic Beverage Server Training Certification: Expires 5/18/2024
Pernod-Ricard USA BarSmarts Spirits and Mixology Certification 9/21/2021
Napa Valley Wine Academy Online-Wine Foundations 101 & 201 12/2022
Napa Valley Wine Academy- SommDay -Wine Service 02/2023
The Fenemore Group Inside-Out Selling
Apex Training Strategic Selling Seminar