W.K.W.Dilrukshi

Productivity Development Officer

PROFILE

Results-driven and highly motivated professional with over 10 years of experience in productivity development and branch management. Proven expertise in optimizing organizational efficiency, implementing process improvements, and driving revenue growth. Skilled in delivering comprehensive training programs and conducting in-depth data analysis to enhance workforce performance. Excellent communication and interpersonal skills with a track record of building strong relationships with clients and stakeholders. Certified Chartered Accountant with a Bachelor of Commerce degree in English for Business Communication. WORK EXPERIENCE

Productivity Development Officer

National Productivity Secretariat - Sri Lanka

2013 – Present

• Develop and implement strategic initiatives to optimize productivity and efficiency across the organization.

• Design and deliver comprehensive training programs to enhance workforce performance, including productivity tools, time management, and process improvement techniques.

• Collaborate with cross-functional teams to identify operational bottlenecks, analyze workflows, and implement process improvements to streamline operations and reduce costs.

• Conduct in-depth data analysis and performance evaluations to measure productivity outcomes, identify trends, and provide recommendations for improvement.

• Generate insightful reports and presentations for senior management, highlighting key findings, performance metrics, and actionable recommendations.

• Serve as a resource person, providing guidance and support to departments in implementing productivity improvement initiatives.

• Stay up-to-date with industry best practices and emerging trends in productivity improvement and incorporate them into organizational strategies.

Branch Manager

BRAC Sri Lanka International Non Government Organization - Sri Lanka

Oct 2006 – Apr 2009

• Directed branch operations, overseeing a team of employees and ensuring seamless execution of organizational objectives.

• Developed and executed strategic initiatives to drive revenue growth and increase market share.

• Built and maintained strong relationships with clients and stakeholders, ensuring customer satisfaction and loyalty.

• Conducted regular performance evaluations and provided coaching and mentoring to staff members to enhance their skills and performance.

• Monitored financial performance, prepared budgets, and implemented cost- CONTACT INFO

PHONE

+947******** / +944********

WHATSAPP

+94-77-890-****

MAIL

ad1nkh@r.postjobfree.com

LOCATION

188/B, Udagama watta,

Panamura RD, 1st mile post,

Udagama, Embilipitiya,

Sri Lanka.

IT SKILLS

• MS Word

• MS Excel

• MS Power Point

• IT Literacy

SKILLS

• Productivity Optimization

• Training Program Development

• Process Improvement

• Data Analysis

• Performance Evaluation

• Strategic Planning

• Cross-functional Collaboration

• Workflow Analysis

• Cost Reduction

• Report Generation

• Presentation Skills

• Resource Management

• Industry Best Practices

• Relationship Building

PROFESSIONAL QUALIFICATIONS

Completed The Foundation Level And Intermediate Level Charted Accountants of Sri Lanka – Sri Lanka

Degree in English for Business Communication

University of Kelaniya – Sri Lanka

Certificate in Computing

University of Kelaniya – Sri Lanka

ACADEMIC QUALIFICATIONS

Special Degree in Bachelor Of Commerce

University of kelaniya – Sri Lanka

2002 - 2006

GCE Advanced Level

Department of Education - Sri Lanka

2000

GCE Ordinary Level

Department of Education - Sri Lanka

1999

REFERENCES

Available upon request

I do hereby certify that the above given particular given by me are true & Accurate to the best of my knowledge. If I'm offered an opportunity to serve in your esteemed organization, I can assure you that I shall always perform my duties with commitment & loyalty.

W.K.W.Dilrukshi

LANGUAGES

ENGLISH

TAMIL

SINHALA

PERSONAL INFORMATION

• NAME IN FULL

Wanniarachchi kankanamge Wasanthika

Dilrukshi

• DATE OF BIRTH

04.09.1981

• GENDER

Female

• CIVIL STATUS

Married

• NATIONALITY

Sri Lankan

• NIC NUMBER

817480454V

Dilrukshi

Contact this candidate