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Registered Nurse Customer Service

Location:
Lusaka, Zambia
Posted:
December 03, 2023

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Resume:

Curriculum vitae

PROFILE

Surname: Kunda

First name: Josephine

Nationality: Zambian

Marital status: Married

Postal address: Ministry of health,

kabwe district health office,

p.o.box 80735,

kabwe.

Mobile Cell: +260-*********

E-mail: ad1nkg@r.postjobfree.com

Language: English

Membership: NMCZ – Nursing and Midwifery Council of Zambia EDUCATION DETAILS

School: Highridge high school

Level: Matriculated with university entrance.

Subjects: English, Mathematics, Biology, Religious education, Science,Commerce. PROFESSIONAL QUALIFICATIONS

Institution: Nkana college of Nursing

Course: Registered Nurse Diploma (hospital,clinic and rural based training) Year: 2014-2017

Institution: Ministry of health

Year: 2019

Professional summary

Team player

Excellent behavior and conduct

Mature judgment and pleasant leadership

Serious in studies and work

Dependable and reliable

Motivated by achievement

Determined and consistent in result delivery

Ambitious, goal and task oriented

Takes responsibility

Loyal, Honest and Supportive

Respectful of self and others

Enjoys Challenges and Uses initiatives

Eager to learn

Nursing Experience During Training

PROFESSIONAL SKILLS –Microsoft skills, Strong Communication skills (As part of my Nursing training)

• Excellent interpersonal and patient education skills (provided education opportunities for patients and

held study sessions for nursing students)

• Excellent communication and customer service skills (gained from extensive volunteer experiences

and part-time working experiences ) Professional Practice Exceptional Teamwork

• Maintain safe and therapeutic environment (Adhered to general Nursing council guidelines and the

ability to recognise of unsafe practice)

• Ability to work autonomously, set priorities and make independent decisions of a complex nature

(gained time management skills during surgical clinical placements)

• Demonstrated strong self-management skills, a commitment to nursing and flexibility to adapt to

unexpected changes

• Demonstrate honesty, integrity and respect for all patients, carers and staff Critical Thinking

• Recognised as an active learner; able to process information and link the signs and symptoms with

the primary cause of a disease or condition

Orthopaedic Ward (September 2016)

• Assessed clinical data from diagnostic studies and previous records

• Collaborated in interprofessional teams, with medical interns, physiotherapists, dieticians, and social

workers to address patient needs

• Provided general nursing care in the areas of vital signs, ECG, catheters, feeding tubes (under

supervision), Heparin/Insulin therapy, pain management (PCA, epidural, regional block, and spinal

anaesthesia care), and IV and central lines (under supervision). Achievement Managed four patient

loads per shift, and confidently conducted pre-operative checks under the supervision of an RN. Able

to recognise signs of deterioration and report to the RN. Mental Health Unit, (Month and Year of placement)

• Interacted appropriately with clients in the unit

• Conducted Mental Status Examination on clients

• Assisted group activities and recreation program Achievement Familiarized with the routine of a

Psychiatric unit, gained valuable de-escalation skills, learnt about the legal aspects of Mental Health

(Such as ITO), and researched on dual diagnosis and educated the clients (through conversations) that

Substances misuse can lead to their conditions. Sept 20xx General Surgical Ward 5B, Williams Hospital

Outpatients department (November 2015)

• Inserted an IDC for a client and collected urine sample for MCS

• Worked with a wound care nurse, helped changed vacuum dressing, cleaned the wound site, helped

changed stoma bags, and removed staples from a client's abdomen Achievement Ensured the

continuum of care for patients, followed the postoperative comprehensive handover from the PACU

nurse, and monitored the patient until the discharge criteria. Also gained knowledge in wound healing

process; the clinical pathways of patients underwent colonoscopy while working with the wound care

nurse.

Opthalmology department (January 2016)

Booking patients and giving of appaments date

Examination of visual acute

Measuring of intra oculer pressure (IOP)

Giving medication with out patient

Observation of patients that's has under gone surgical procedures and giving medication.

EMPLOYMENT HISTORY

Registered nurse medical-surgical

Kanyama first level hospital

january 2018- till present

REFERENCES

1.Dr Tiza Mufune

District health director

District health office

Email:ad1nkg@r.postjobfree.com

Mobile:+260*********

kabwe, Zambia

2. Mrs Catherine makungu

Nursing in charge makululu urban clinic

ad1nkg@r.postjobfree.com

Mobile: +260*********

: +260**********

3.Jane Botha

Facility matron

Kanyama first level hospital

Lusaka, Zambia

Mobile:

4. Rev Winston.W.S. Zulu

Chaplain

ad1nkg@r.postjobfree.com

Mobile:096*******

:097*******

:095*******



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