WORK EXPERIENCE

Receptionist/Administrative Assistant

Access Community Health Network - Chicago, IL

January 2019 to February 2020

• Receive, screen all incoming phone calls and connect them to appropriate personnel

• Give a warm greeting to all people entering the office premises

• Help out each person who approaches the front desk with a query

• Maintain the in and out time muster kept for the visitors

• Sort out and hand over important packages, deliveries, or messages to appropriate departments within the company

• Provide clerical and administrative support to the management

• Keep a close watch over the staff workings and movements

• Act as a communication between the employees and other divisions of the organization viz., housekeeping, etc.

• Being well versed with all kinds of official documentations to prepare letters, memorandums, etc.

• Ensure cleanliness and orderliness in the reception area while abiding by the policies and regulations of the organization

• Update appointment diaries and logbooks for scheduling appointments for the right dates

• Report any security related matters to the line manager

• Verify insurance

• Register patients

• Monitor 150+ calls daily

• Train other employees for software updates

• Collect payments

• Record daily huddle meetings

Food Service Worker

BJ's Market & Bakery - Chicago, IL

April 2018 to January 2019

CREE

REED

Healthcare Receptionist

East Chicago, IN 46312

ad1nio@r.postjobfree.com

773-***-****

Experienced medical office receptionist with over 10 years experience in working within clinical settings of a medical facility and dental office. Skilled in optimizing clinic workflows by managing patients flows, physician schedules, and patient appointments. Strong administrative skills, including inventory management, accounts receivable, and patient records management. Seeking to take next career step with a highly respected healthcare organization dedicated to producing positive patient outcomes and delivering exceptional customer service. Authorized to work in the US for any employer

• Receives deliveries and stores food in refrigerators and freezers.

• Rotates stock in containers to maintain freshness.

• Cleans food preparation areas and removes garbage from the kitchen.

• Makes lists of items that need to be ordered and assists in keeping the kitchen organized.

• Prepares the ingredients for chefs to cook the entrees and meals that are offered on the menu.

• Washes, chops, grates and slices vegetables to go in various dishes.

• Cuts and slices meats to the appropriate portion sizes.

• Makes appetizers, soups and salads so that chefs can concentrate on entrees and main dishes.

• Complies with special food handling requirements for certain dishes such as vegan or gluten-free.

• Assists in cleaning the kitchen before closing for the night.

• Fills in busing tables or cooking when the restaurant is short-staffed.

• Take orders/Payments

• Service customers with Waitressing services

Dental Assistant

Chicago - Chicago, IL

September 2016 to January 2017

• sterilize instruments

• open/close office

• schedule patients

• perform four- handed dentistry

• work front desk

• set-up dental tray

• take panoramic radiographs

• take radiographs

• submit authorizations I(billing)

• educate patients on oral hygiene and any dental procedures that the patient may need knowledge of.

• educate patient on post-op instructions

Head Dental Assistant

preventive dentistry center - Chicago, IL

January 2015 to September 2016

• To assist with major dental procedures

• Train and supervise back office dental staff

• to provide patients with adequate dental care and oral hygiene instructions

• to assist in four-handed dentistry

• maintain dental vitals and records of patients

• set-up examination/surgery room

• alginate impressions

• taking radiographs

• sterilize dental instruments

• billing all insurance for services

• claim inquiry

• front desk/ appointment setting

• opening/closing of office

• bookkeeping

• provide great customer service

• provide coronal polishing/sealants

Dental Assistant, billing department, school coordinator Chicago - Chicago, IL

January 2010 to September 2014

Dental Assistant/Billing Dept

Montclare dental - 3147 w cermak rd

• My duties were to respond appropriately to the physical, emotional and developmental needs of patients

• Obtained information about clients' medical history, drug history, complaints and allergies.

• Sharpened and sterilized dental instruments.

• Developed and implemented individualized dental care plans for patients.

• Worked closely with patients before, during and after dental procedures

• Evaluated oral and dental health.

• Competently exposed, developed and mounted dental x-rays (both intraoral and extraoral).

• Set up examination room and dental trays in preparation for examinations and procedures.

• Assisted dentist in management of medical or dental emergencies when necessary.

• Instructed patients on dental hygiene practices such as proper tooth-brushing and flossing techniques.

• Maintained clear, organized dental records and reports. EDUCATION

Bachelor's in Business Administration in Business Administration National Louis University - Chicago, IL

February 2020 to Present

Associate in Medical Assistant in Medical

Computer Systems Institute

2016

Associate in Dental Assisting

Everest College - Chicago, IL

September 2008 to June 2009

SKILLS

COLLECTION (Less than 1 year)

DENTAL ASSISTING (8 years)

DENTAL RADIOGRAPHY (8 years)

ICD (3 years)

ICD-9 (Less than 1 year)

Customer Service (7 years)

English

Typing

Call Center

Customer Care

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Customer Support

Super User (1 year)

Mental Health Services (Less than 1 year)

Administrative Assistant

Receptionist

Billing

Clerical

Scheduling

Microsoft Word

Organizational Skills

Outlook

Time Management

Medical Terminology

Microsoft Office

Powerpoint

Data Entry

accounting

EPIC Super User (1 year)

Filing

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