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Human Resources Customer Service

Location:
Shawnee, KS, 66203
Posted:
December 02, 2023

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Resume:

ANGELA TAYLOR

Raleigh, NC ad1nhv@r.postjobfree.com LinkedIn: Angela Taylor

HUMAN RESOURCES GENERALIST OFFICE MANAGEMENT

Subject Matter Expert (SME) HR Administration, Operations Management, Finance Administration. People/Process-Oriented, Customer Service focused bringing demonstrated public-facing expertise. AREAS OF EXPERTISE

HUMAN RESOURCES/ADMINISTRATION/CUSTOMER SERVICE/FINANCE

• Collaborative

• New Hire Onboarding

• Exit Interviews

• Writer (SOPs, Policies)

• Data Analysis

• Talent Management

• Recruitment/Selection

• Employee Relations

• Benefits Administration

• Open Enrollment

• Policies/Procedures

• HR/Strategic Planning

• Business Process Optimization

• Employee Engagement

• Communicator

• Creative Problem Solver

• Attention to Detail

• Accounts Payable/Receivable/

• Bookkeeping/Reporting

• Federal/State Tax

COMPLIANCE/REGULATORY

• EEO/AAP/Vets 4212

• FLSA/FMLA

• ADA

• Workers Compensation

• COBRA/HIPAA

• EIN/Business Licenses/Permits

• Annual Reports/Registered Agent

• Franchise Taxation

TECHNOLOGY

• MSOffice Suite

• HRIS

• Quickbooks

• PayChex Payroll Processing

• Database Management

• Office Machines

• Spreadsheets Proficiency

• Employee/Financial/Payroll

• Phone Systems

PROFESSIONAL EXPERIENCE

HUMAN RESOURCES DATA ADMINISTRATOR 2 Mo. Contract

LHH - Martin Marietta Raleigh, NC

Contracted to maintain human resources records and documentation in HR system (JDE). 90% of time was spent creating, updating, and compiling data entry tasks, then auditing the data for accuracy. Provided HR support to field and corporate divisions as needed to resolve data discrepancies. ADMINISTRATIVE ASSISTANT/FINANCE SPECIALIST 2015 – 2022 Guilford County Partnership for Children Greensboro, NC

• Contribute to preparation/submission of monthly/quarterly/fiscal reporting/tax payments

• Track fixed assets

• Coordinate/review/maintain disbursements, Financial Status Reports

• Coordinate program evaluation/monitoring visits

• Collect/maintain program/fiscal documentation, program/finance records

• Distribute/manage monitoring reports/follow-up/guidelines

• Manage front office (e.g., high volume calls, inquiries, vendors, visitors, office equipment) ANGELA TAYLOR ad1nhv@r.postjobfree.com Page 2

HR ASSISTANT/DOCUMENT CONTROL SPECIALIST 2014 – 2015 Albaad USA Reidsville, NC

Human Resources

• Recruiting, hiring, new hire on-boarding/orientation, identification/paperwork (e.g., E-Verify, I-9, background/drug screening)

• Implemented electronic candidate tracking process, forms HR documentation Document Control

• QA/QC: wrote/updated standard operating procedures (SOPs)

• Monitored regulatory requirements for compliance with good manufacturing practice (GMP)

• Managed/stored/controlled documents

• Collected/revised/distributed documents to production, defined product specifications, configurations

• Prepared/recorded changes to official documents/confirmed changes with legal/compliance staff

• Implemented/maintained paper/electronic records management/filing systems PREVIOUS EXPERIENCE

EXECUTIVE ADMINISTRATIVE ASSISTANT (remote) 2011 – 2014 Innovative Energy Corporation Philadelphia, PA

• Provided HR expertise (e.g., onboarding, employment contracts, background investigations, identification paperwork, benefits administration

• Processed payroll, earnings, deductions (e.g., QuickBooks: payroll, process quarterly/annual federal/state payroll tax returns, and processing year end W-2s)

• Provided HR support/training/education to field staff (e.g., customers cost savings, increase operational efficiency, improve indoor quality, maintain safe, healthy home/workplace) setting up retail site locations

(e.g., Lowe’s Home Improvement, Home Depot, et al.)

• Completed accounting/bookkeeping (e.g., invoicing, payroll, A/P, A/R, bank reconciliation, expenses) HR GENERALIST (contract assignments) 2009 – 2012

ADECCO, Express Personnel, HR Group, Ajilon Greensboro, NC

• Recordkeeping: created/updated files, new hire documentation (hard copy/HRIS/Payroll)

• Recruiting: reviewed resumes, interviewed, referred candidates to second interview (tracked in ATS)

• Onboarding: facilitated orientation, paperwork compilation, benefits administration, timekeeping

• Reporting: payroll, time/attendance, hires, terminations, et al. OFFICE MANAGER/HR GENERALIST 1998 – 2008

Mercury Data Systems, Inc. Greensboro, NC

• Collaborated with CEO: daily IT staffing operations (e.g., A/P, A/R, bookkeeping, banking, payroll, HR)

• Developed policies, procedures, programs (e.g., recruitment, testing, placement, classification, orientation, benefits, compensation, labor/employee relations)

• Implemented/administered benefit programs (e.g., health, life, disability, workers compensation, 401k)

• Implemented/managed onboarding, orientation, background checks

• Managed office operations (e.g., records, finances, budget, facility) EDUCATION PROFESSIONAL

Degree: Associates Merchandising/Marketing/Computer Programming Philadelphia, PA Certificate: Computer Programming Woodbridge, NJ Certificate: Professional, HR (PHR) in progress Greensboro, NC Certificate: QuickBooks Bookkeeping Greensboro, NC



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