Curriculum Vitae

GAURAV

B-****, MANGOL PURI, WEST-DELHI-110083

[Near Peeragarhi Metro]

MO.837-***-****

E-mail - ad1nhn@r.postjobfree.com

CARRIER OBJECTIVE

To utilize my talent leverage want to be a part of reputed organization work in healthy and challenging environment for work experience as well as to create an equivalent working condition for others. Self – motivated with good communication and interpersonal skills. Attitude to work in teams and can lead the team towards thetargets.

ACADEMICPROFILE:

-12th Pass from CBSE

-Graduate B.A from IGNOU.

TECHNICAL SKILL

-One year Advance Diploma in computer Training(ADCT)

-Six month I.T Smart Course from APLL LearningSolutions.

-Three months Tally Course in Financial Accounting from NITInstitute.

EXPERIENCE

4 year Exp as ASSISTANT( Computer Operator) in CompuCom Software.

[ Working was in Govt. School and Schools zonal office]

-Operate official site and check regular mails, circulars andrepliesin system and update time totime.

-Maintain daily basis staff attendance, leaves,Dak,dispatch etc. in file and onlinesystem.

-Strong team player and assist other department staff whennecessary.

-Dispatch all purchase products and entry in system daily basistransactions.

- Photo copying, sending of FAX etc.

2.5 Year Exp.In Max Multi Specialty Hospital As a patients care coordinator in Front Office Billing Department.

-To coordinate registration of new patients.

-To take all necessary demographical details about the patients like Name & Address and Source to visit the hospital.

-To prepare the file, O.P.D Card and provide U.H.I.D. No. to the Patients.

-To answer queries of patient and provide details about the Doctors and Hospitals.

-To handle the admission, billing and coordinate in the absence of any person of reception.

-To deal with the people who visit the hospital and solve their queries.

-To give priority to emergency cases and to co-ordinate with the consultants / respective department for the same and maintain appropriate departmental documentation.

-To treat all communication about patients, staff, and other organizational business confidentially.

2. Year Exp in Telecom Services in Call center

-Contacting potential or existing customers to inform them about a product or service.

-Asking questions to understand customer requirements and close sales.

-Enter and update customer information in the database.

-Take and process orders in an accurate manner.

-Handle grievances to preserve the company’s reputation.

2 yr. Exp in Jaipur Golden Hospital, in billing Department, Rohini, Delhi (contract)

-To coordinate registration of new patients.

-To take all necessary demographical details about the patients like Name & Address and Source to visit the hospital.

-To prepare the file, O.P.D Card and provide U.H.I.D. No. to the Patients.

-To guide & direct the patient for the further process and coordinate with the doctors / consultants.

-To answer queries of patient and provide details about the Doctors and Hospitals.

-To handle the admission, billing and coordinate in the absence of any person of reception.

-To deal with the people who visit the hospital and solve their queries.

-To give priority to emergency cases and to co-ordinate with the consultants / respective department for the same and maintain appropriate departmental documentation.

-To treat all communication about patients, staff, and other organizational business confidentially.

DECLARTION

I hereby declare that the above information furnished by me are true and correct the best of my knowledge.

PERSONAL STRENGTH

-Comprehensive problemsolving

-Willing to work effectively inteam

-Hardworking, Quick learner & Adaptableperson

PERSONALDETAILS

-Date of Birth : 07th Nov.1990

-Gender : Male

-Marital Status : Married

-Father’s Name : Sh. DharmPal

-Language : English,Hindi

-Hobbies : BooksReading, Sketching, listening Music, Travelling.

Place _ _ _ _ _ _ (GAURAV)

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