Education/Licenses

Journeyman HVAC Renewal Date: October 2023

VGI Training Technician Type III Issue Date: 22 July 1994

High School Diploma Leonardtown High School, 1985

Personal Qualifications

Excellent customer service skills.

Able to multi-task, work in a fast-paced, deadline-oriented environment, and pay strict attention to detail while showing flexibility

Outstanding team player with strong ability to work independently

Strong organizational and time management capabilities with solid analytical and problem-solving skills as well as exceptional interpersonal and people skills

Work Experience

Field Technician March 2010 to Present

Itron, Inc (formerly known as Converge)

Beltsville, MD

Install smart grid communication devices in homes throughout the tri-county areas.

Manage time to ensure scheduled appointments are kept.

Program thermostat and ensure it is connected to the smart grid that connects to the local energy company.

Explain to customers who to work with the new thermostat and who to contact if they have questions or concerns.

Work with electronic paperwork to fill out installation form, which allows company to track progress for each install.

Managed inventory by checking orders and issuing equipment as needed.

Acted as lead technician and managed a staff of several people.

Managed the trucks to ensure they were operating correctly.

Worked with low and high voltage equipment and installed as needed.

Service Technician June 2009 to February 2010

Tri County Air

Charlotte Hall, MD

Managed time to ensure scheduled appointments are kept by following with the route that was issued.

Serviced heat pumps, air conditioners, oil furnaces, boilers, gas furnaces, and geo thermals.

Managed install/service paperwork electronically.

Sold equipment needed to support the customer.

Worked with low and high voltage equipment and installed as needed.

Managed inventory within company vehicle to ensure I had all equipment needed to perform the job.

Independent Consultant January 2009 to June 2009

Herbal Life, Internet Business

Sold Herbal Life nutritional products.

Managed financial paperwork and inventory.

Made calls to customers.

Worked independently and managed my own schedule and time.

Service Technician November 2008 to January 2009

Tennyson Heating and Cooling

Ridge, MD

Managed time to ensure scheduled appointments are kept by following with the route that was issued.

Serviced heat pumps, air conditioners, oil furnaces, boilers, gas furnaces, and geo thermals.

Managed install/service paperwork electronically.

Sold equipment needed to support the customer.

Worked with low and high voltage equipment and installed as needed.

Managed inventory within company vehicle to ensure I had all equipment needed to perform the job.

Install Manager 1988 to November 2008

Winter Heating and Air

Leonardtown, MD

Managed a crew of two installers.

Measured the installation area and managed the equipment needed for installation so that the installers had the correct measurements and tools needed.

Worked with dispatcher to ensure schedules were met.

Managed my own schedule and worked with customers on best times to come to their home.

Service Technician

Managed time to ensure scheduled appointments are kept by following with the route that was issued.

Serviced heat pumps, air conditioners, oil furnaces, boilers, gas furnaces, and geo thermals.

Managed install/service paperwork electronically.

Sold equipment needed to support the customer.

Worked with low and high voltage equipment and installed as needed.

Managed inventory within company vehicle to ensure I had all equipment needed to perform the job.

Install Technician

Installed heat pumps, air conditioners, oil furnaces, boilers, gas furnaces, geo thermals, and water heaters.

Handled cash payments when necessary.

Ensured that paperwork to track inventory was accurate and complete to submit to company.

Apprentice

Fabricated duct work.

Ran laser cutter to cut the duct work.

Trained to be an install technician and be able to work independently.

Apprenticeship leads to journeyman license in HVAC.

Certifications and Training

NATE certified HVAC Technician

Geo-thermal and boiler training

Heat pump training

Contact this candidate