MalihehSadat Mousavi

ad1ngr@r.postjobfree.com

Objective:

I am seeking a challenging opportunity to utilize my communication skills to have an effective relationship with customers and connect with them through interpersonal relationships; I relate well to customers from different backgrounds and represent understanding, tact, empathy, concern, and politeness to impact your company’s overall success. What is more, it is my great concern to provide my unique opportunity to employ my fair command of English to assist you in satisfying your customer’s needs to build wealth and grow your business.

I am patient, punctual, creative, enthusiastic, and trustworthy to take this responsibility.

Work Experience:

Jan 2023- present

Primrose School

Pre- K Teacher

As a teacher, my primary duty is to care for the children and remind them of some rules and how to behave toward each other and the teachers. In addition, I teach 4-5-year-old kids to learn literacy and math. Furthermore, they have circle time for reading books, singing songs, and playing games. For example, during “Rhythm Skills,” greet the kids to gain their attention, and then model patting, tapping and listening to music, and doing rhythmic movements.

Nikan Hospital

accounting assistant

Aug 2020_ DEC 2022

•Investigated daily variances and corrected errors to resolve discrepancies.

• Reconciled account information and reported figures in general ledger by comparing to monthly bank account statements.

•Used accounting software to prepare weekly and monthly financial reports. Prepared itemized statements, bills or invoices and recorded amounts due for items purchased or services rendered.

• Monitored status of accounts receivable and payable to facilitate prompt processing.

• Reviewed general ledger entries and assessed accuracy.

• Reported financial data and updated financial records in ledgers and journals.

• Supervised daily bookkeeping operations with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.

• Completed weekly check runs and maintained accounting ledgers by verifying and posting account transactions into accounting system.

Skills

Electronic Invoicing and Invoice Distribution

Payroll Preparation and Timesheet Processing Vendor Record Management and Invoice Processing

Word Processing, Excel, Microsoft Office Experience

JUL 2019- NOV 2022

Work Experience:

Refah Department Store

Cashier

As a cashier, my main responsibility was processing and receiving payments.

Scanning goods and items.

Collecting payments in cash or credit cards

Issuing the receipt to customers, aiding customers, greeting them nicely, and answering their questions about products to satisfy customers’ needs.

Working with cash register and POS.

JUN- 2018 – OCT 2020

Pishgam Tejarat Mabna

Customer Service

As a customer service managed insurance company inquiries and resolved service problems.

Checked customers’ plans, documents and got in touch with them via phone calls or emails.

Helped and aided them to update their profiles and received their correct invoices

Assisted insurance agents and sales

Answered incoming call center questions about insurance coverage and customer problems.

Verified new customers’ coverage with proof of insurance paperwork

Handled complaints

Iran Language Institute

Jun 2005 – Sep 2019

English Teacher

As a teacher, my primary responsibility is to teach listening, reading, writing, and speaking to kids, young adults, and adults with the newest method to make them learn more effectively and eagerly. Besides, I give oral Entrance placement tests. Although the Iran language is a reliable and prestigious institute for teaching English, its primary concern is to satisfy students’ needs to speak English fluently and train skillful teachers with an excellent command of English and appropriate behavior.

Yoga center

Nov 2019 – Nov2019

Interpreter

Training yoga instructors to get more experience and get a promotion. I translated from Persian to English and vice versa. I was their interpreter to aid them in finding out lessons orally and practically to pass the oral exam and do Yoga and exercises to get their international degree from an international Indian Yoga trainer.

Iran Language Institute

Oct 2000 – Jun 2005

Secretary

They are registering students, using computers, checking students’ examination papers and watching them, answering the phone and helping students and parents to choose their classes, containing their names in specific courses and lists to give an exam, and providing teaching aids for them. I was in charge of examinations and assisted teachers and students. Moreover, do the registration process online for students and check their tuition payments and fees.

Toloh Institute

Jan1995 – AUG 1996

Translator

A reliable institute with professional translators to translate various texts into different languages. Translated other technical texts from Persian to English and vice versa. I edited some texts in Persian so that they appear natural in these two languages.

Education:

Azad University -Tehran, Iran

Aug 1992 – Aug 1999

Bachelor of Arts in English Translation

Tehran University - Tehran, Iran

Aug 2020 Aug 2022

Master of Arts in South African Studies

Certificates:

Online IELTS Teacher training courses

IT Proficiencies:

Intermediate-level in Windows, office tools, POS, and Cash register

Technical writing:

Translated two books about Developing Children’s Emotional Intelligence and Multiple Intelligence.

Work Shop and Courses:

Psychology Courses

Multiple Intelligence

T.T.C courses

Spoken Languages:

Fluent in Persian, English

Moderate in French

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