KIERRA JOHNSON

817-***-****

ad1ngp@r.postjobfree.com

*** * ** **** ******* TX 76036

OBJECTIVE

Seeking a full-time position that will utilize my outstanding banking, medical, communication skills and years of experience in sales marketing and customer service skills. Looking for entry level employment where I can develop my abilities to help succeed businesses, bringing any progressive fast paced facility an immediate impact on production.

SKILLS & ABILITIES

Confident, organized, reliable, and hard-working individual with high enthusiasm, dedication, and awesome work ethic.

-Microsoft Office, Edge, Exchange, Word, PowerPoint - Training

- Time management - Customer Interaction

- Active Listening - Issue and complaint Resolution

- Scheduling - Upselling products and services

- Clinical Skills - Administrative Skills

2016- 2023 Wells Fargo Bank

Customer Success Specialist 2

Addressed customers courteously using suitable methods and problem- solving techniques. Maintained knowledge of company products to provide helpful suggestions and recommendations to customers. Developed and maintained working knowledge of internal policies, procedures and services to appropriately address customer issues. Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build long lasting relationships. 2019-2020 Zenith

Medical Assistant 200 Hour Externship

Took and recorded vitals, new patient check in and check out, took patient measurements. Answered multi line phone systems, directed calls accordingly, Faxing, filing, scanning, scribing. Assisted physician with minor office procedures, patient education, Maintained OSHA and HIPPA guidelines.

2019-2020 Accident Care of Texas

Medical Assistant

Took and recorded, new patient check in and out. Assisted patients with their chiropractic plan with different exercises and routines. Operated front desk tasks, answering phones, scheduling, faxing and filing. Maintaining OSHA and HIPPA guidelines.

EDUCATION

August 2018 PCI Health Training Center

Medical Assistant

Completed a Rigorous curriculum in professional studies and clinical practice.

March 2023 Xcel Solutions Training

Licensed Life and Health Insurance Agent

Completed a training course in life and health insurance. COMMUNICATION

Strong written and verbal communication skills, including the ability to provide constructive feedback and collaborate effectively with team members.

LEADERSHIP

Ability to manage multiple projects simultaneously and meet tight deadlines, while maintaining the highest standards of quality.

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