DARRYL BUSHNELL
**** ***** ****** ******, ********, LA 70003 C: 404-***-**** ad1nff@r.postjobfree.com Dynamic individual with 10+ years of experience in the hospitality industry seeking a Waiter Captain position. Possesses excellent leadership skills, knowledge, and coordination capabilities to benefit the establishment.
Fine-dining expertise
Outgoing and energetic
Decision-making
Customer service oriented
Event management
Event Management
Team leadership
Time management
Menu planning
Safe food handling
Banquet Captain, 10/2016 to Current
Ace Hotel New Orleans – New Orleans, LA
Communicated with event coordinators to ensure and facility management to ensure adequate and appropriate accommodations.
Provided friendly and prompt guest service by fulfilling orders, communicating requests to kitchen staff and routinely inquiring about customer satisfaction and needs. Oversee the setup and disassembling of food service stations, equipment and furniture per guest or contract specifications.
Conducted walk-throughs of event areas to perform final inspections with customers and verify satisfaction of arrangements and provisions.
Wait Staff, 03/2016 to 06/2017
Ace Hotel New Orleans – New Orleans, LA
Consistently provided professional, friendly and engaging service. Skillfully promoted items on beverage lists and restaurant specials. PROFESSIONAL SUMMARY
SKILLS
WORK HISTORY
Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff. Wait Staff, 01/2015 to 03/2016
GW Fins – New Orleans, LA
Prepare room for dining by clothing tables and setting decorations, condiments, candles, napkins, plates, and utensils
Assist in food/beverage selections for patrons
Keep kitchen staff informed by noting timing of meal progression Immediately reported accidents, injuries or unsafe work conditions to manager. Captain Waiter, 03/2014 to 12/2014
Dickie Brennan's Steakhouse – New Orleans, LA
Assisted in training new junior staff members
Keep kitchen staff informed by noting timing of meal progression Expedited and inspected food items prior to serving customers to ensure quality maintenance Managed closing duties
Captain Waiter, 09/2007 to 11/2010
Arnaud's – New Orleans, LA
Assisted manager in planning of banquets for weddings, corporate events and parties Participated in planning, preparing, cooking, and serving meals when cook was unavailable Maintained quality control of dining and bar areas Prepared and conducted pre-shift meetings to provide clear direction for daily focuses and tasks High School Diploma: 1997
St. Augustine High School - New Orleans, LA
EDUCATION