Human Resources Supply Chain
Resume:
ad1ncz@r.postjobfree.com
Michigan
J. Powell
Executive Summary
A values-driven and purpose-led leader with a proven track record of excelling in both healthcare and hospitality industries. 10+ years expertise in managing multi-million dollar budgets and producing solutions that align with an organization’s goals.
Key Skills and Expertise:
Health Services Transformation: Possess a wealth of experience in leading service transformations and operating model projects within the healthcare provider industry. Proven success and ability to drive positive change.
Operational Proficiency: Deep knowledge of core back-office functions, including finance, supply chain, and human resources. Provided operational insight fundamental to ensuring excellence in all KPI’s
Analytical Prowess: Analytical skills honed to leverage data effectively in designing informed solutions. Utilizes data to make decisions that drive results.
Effective Communication: Excel in engagement with cross-functional stakeholders at all levels, including C-suite leadership, clinical, admin and IT operational teams.
Change Management: Navigating organizational resistance and steering successful transformations is a core strength. Expertise in change management and achieving desired outcomes.
Cross-Functional Collaboration: Thriving within cross-functional teams, highly adaptable in dynamic business environments. Ability to collaborate effectively with rapidly changing priorities.
Healthcare Industry Acumen: In-depth understanding of healthcare provider industry operations, terminology, payment systems, and the healthcare environment, ensuring the success of projects.
Client Needs Identification: Specialize in designing, implementing, and optimizing service operations, including core back-office functions. Expertise in organizational design and process optimization.
Stakeholder Engagement: Working with diverse client counterparts, including C-suite leadership, senior management, process owners, and operational teams. A collaborative approach ensures that client needs are identified and addressed effectively.
Transformation Strategy: Collaborate with client stakeholders to define the vision, objectives, and goals of the organization, laying the groundwork for successful transformations.
Continuous Improvement: Core value of establishing frameworks for continuous improvement within the organization. Strength in identifying opportunities for ongoing enhancements and efficiencies.
In summary, I am a dynamic professional with a comprehensive understanding of the healthcare industry, strong analytical abilities, and a proven record of driving transformative change in health services. I am ready to bring my expertise to your organization, leveraging my skills to enhance operations and navigate the complex challenges of the healthcare provider industry.
Relevant Experience
Center Director II 2019-2019
Nova Medical Centers / Indianapolis, IN
Directed projects in two Occupational Health and Physical Therapy Clinic sites, ensuring the opening of a new clinic site, engaging cross-functional teams and achieving on-time delivery within quality standards
Aligned team with patient needs, operational efficiency, and company goals
Achieved measurable performance improvement outcomes increasing patient visit rates by 20% over projected targets
Specialized in optimizing healthcare operations, focusing on core back-office functions such as financial analysis and reporting, supply chain, IT, vendors and human performance management
Clinic Manager 2018-2019
PMR Healthcare / Indianapolis, IN
Developed and implemented projects and procedures to achieve significant operational improvements, by optimizing core back-office functions within a primary care medical clinic
Led professional and support staff to meet goals though expertise in workforce transition resulting in the re-education and training to ensure adherence to policy, procedures, and regulatory requirements, including HIPAA, OSHA, CMS, and Medicare
Managed an on-site Pharmacy, successfully reducing financial loss with a 35% decrease in overages through inventory and ordering process redesign
Health Center Administrator 2014-2016
Planned Parenthood/Melody Women’s Health / Mission Viejo, CA
Directed and led two cost centers providing Primary Care and Reproductive Health in a medical center with 1400-1700 monthly patient visits and annual operating budget of +$8 million
Achieved operational enhancements through interdisciplinary team leadership and the application of organizational effectiveness concepts, aligning with proven success in operational knowledge of healthcare provider core functions
Utilized technology and implemented analytics tools like Tableau to drive efficiencies and improve service performance
Actively scheduled, oriented, and supervised personnel, ensuring competency, skills assessment, and proactive issue resolution, demonstrating a strong commitment to process optimization
Managed CLIA, Pharmacy Board, OSHA, Medi-CAL, F-PACT, and CMS audits, displaying extensive experience in addressing regulatory requirements
Significantly reduced patient visit cycle time, achieving Medicare service ratings and enhanced patient satisfaction through cycle time improvements and patient flow redesign
CEO/Facility Administrator 2011-2014
DaVita Dialysis / Fullerton, CA
Directed two high-volume clinics with budgets exceeding $25 million each; comprehensive oversight of operational, compliance, financial, and patient care program
Long-term strategic planning, Financial operations, monthly close, planning and forecasting processes for capital expenses, and labor management, Statutory Reporting, GAAP or IFRS
Appointed as Region Lead for HR; responsibilities included hiring, training, developing, and coaching managers, promoting career development and fostering team-building in alignment with best practices
Addressed workforce skill gaps by establishing an Externship program, producing 15 new personnel while increasing employee retention rates to 92%
Created an 11-member travel team to provide regional clinic coverage, elevating morale and ensuring optimal patient care ratios by decreasing absenteeism
Demonstrated strong analytical skills by preparing reports, interpreting data through tools(Tableau)
Appointed as Region Lead for Facility Deep Dives: Auditing, Mentoring and developing new leaders by conducting facility deep dives to identify areas for improvement and develop performance plans
Education
Master of Science in Health Administration
Central Michigan University
Bachelor of Science in Dietetics
Central Michigan University
Lean Six Sigma Green Belt
Project Management Certification (in progress)
DEI Certification
Instructional Design Certificate
TECHNOLOGY SKILLS
Microsoft Office Suite; Word, Excel, PowerPoint
Payroll & Applicant-Tracking Systems
ADP, Paycom, Workday, UltiPro, Bullhorn
Learning Management Systems
EMS Software, E-Clinical Works
DaVita Clinical Platforms/Intranet
AESOP, Concur, iProc
Athena Business System
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