RASHMI BASU

**** ***** ******* **,******** T*W*L*

ad1nbw@r.postjobfree.com, 780-***-****

Objective: -

In quest of challenging assignments in Client Service/ Front Office Management/ Guest Satisfaction/ Operations Management with an organization of repute

Strengths:

More than ten years of progressive experience in handling customers

Proficient in both oral and written communication skills

Effective organizational and time management skills

Skilled in building and maintaining good relationship with customers

Multi-tasking with ability to work under pressure

Patience, enthusiastic with excellent administrative skills

Ability to perform tasks under minimal supervision

Experience: -

March 2022 – Present Department Manager Walmart

• Assigning associates to areas of the department.

• Covering an assigned area on the department as needed.

• Zoning assigned area.

• Moving feature merchandise to its modular home.

• Working recovery merchandise from the Customer Service desk and other areas of the

store.

• Ensuring associate breaks are taken in accordance with coverage.

• Training, coaching and offering feedback to associates.

• Maintaining a safe work area, free of excess debris and fixtures.

August 2021 – September 2021 Medical Practicum Training Meadows clinic and Online

• scheduling appointments

• word processing, billing

• data entry, filing, and answering telephone calls

September 2017- August 2020 (Part Time) Lunchtime Supervisor Parkallen School

• encouraging good behavior and table manners

• supervising children in the playground (or indoors if wet weather)

• comforting children who are upset

• dealing with minor injuries like cuts, grazes and bruises

• organizing games

April 2017- August 2021 Supervisor Tim Hortons

• Leads by example and demonstrates the importance of treating every team member

and guest with respect

• Assemble and prepare food and food orders

• Portion and wrap food or place it directly on plates for service to patrons, and package

take-out food

• Serve customers at counters or drive thru windows

• Stock refrigerators and keep records of the quantities of food used

• Receive payment for food items purchased

• General housekeeping duties

• Completes all required shift documentation

Oct 2016- Jan 2017 Junior Manager Narnolia Securities Ltd., India

Maintains complete information system and providing total trade solution to the customer

Client acquisition and business development of the branch enhancing customer relationship

Franchisee servicing

Maintains complete information system and Marketing of Products

October 2014 - Sep 2016 Travel Desk Executive Four Point by Sheraton, India

Responsible & accountable for entire operations of Travel Desk in association with Front office

To ensure proper guest care & relations to enhance guest satisfaction

To ensure proper occupancy of rooms through close co-ordination with sales

To promote and up-sell hotel facilities of F&B services

Maintains proper business liaison with travel agents

Aug 2010 - Sep 2014 Senior Marketing Executive Kushal Polysacks Pvt. Ltd., India

Client acquisition and business development of the branch enhancing customer relationship

Maintains complete information system and marketing of Products

Attending phone calls

Helping develop business through calling to Interested Guests

Other Experience: - 2017 – 2020 Volunteer

Help school to arrange their book fair

Academics –

Medical office and unit clerk from Robertson college

I.S.C from B.I.E.C. University

Matriculation: from B.S.E.B Patna

Diploma in computer application

Certified in First Aid

Contact this candidate