Danielle White

Front Desk/Receptionist- Call Center/Tech Support, Sales/Inventory/Licensed agent in UT Hlth+Prop/Casualty

Concord, CA 94518

ad1n9h@r.postjobfree.com

+1-210-***-****

Highly skilled and motivated Customer Service, Receptionist, Administrative, and Sales specialist looking to utilize entire skillset at a rewarding company. Seeking to elevate and augment a team that appreciates hard work, and rewards those who repeadely go the extra mile. Mature, accountable, up to any task, and loves meeting a deadline! Thank you for your consideration! Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Coach, Instructor, Events

DW Vocal Studios - San Antonio, TX

September 2012 to Present

Create Custom learning curriculum for all ages, in music, public speaking, and confidence. Work with all personalities and successfully get results tailored specifically for each client. Safely handle private information, accurately handle cash, create a team with other departments and partners Licensed Insurance Agent

e-Telequote Insurance/Allstate - Salt Lake City, UT February 2021 to April 2023

HEALTH/Property and Casualty licensed agent. Provides cs and assistance over the phone, help determine eligibility for Medicare, medicaid, also help with claims process. Determine needs of customer auto and home insurance, and properly quote rates and coverages. Inbound/Outbound Warehouse Associate

Amazon Fulfillment Associates - Fresno, CA

June 2018 to December 2019

Accurately account Inventory of items to be shipped. Asses condition of product and accurately label item quality, label items to ship. Maintain Logistics continuity by solving problems with delivery of packages. Communicate across departments and floors to ensure deliveries are made on time. Accurately log item types, intercept hazardous materials, identify items that have expired, are out of stock, are overstocked, are to be donated, are scheduled to be destroyed/auctioned. Make deadlines and maintain quotas. Instructor/Trainer

Terra Nova Violins - San Antonio, TX

February 2014 to September 2017

Provide professional one one one training in Music, Vocal Performance, and Languages. Be able to teach all ages, all voice types, while promoting the studio space, music school, and Instrument Sales. Tech Support/Call Center

Ibex Global - San Antonio, TX

January 2017 to May 2017

Call Center Tech Support

Upsell Communications Services and Products

Data Entry/Dictation

Front Desk Receptionist/ Vacation Get-Away Representative Wyndham Worldwide - San Antonio, TX

January 2016 to January 2017

Check in guests, Provide Concierge Service, Sell and Upgrade Vacation Services, Customer, Service and Hospitality, Face to Face and Telephone service, Host Vacation Ownership Events, Upsell future stays, Promote Vacation Club.

Front Desk/Sales

Alamo Music Center - San Antonio, TX

September 2012 to September 2014

Greet guests, store phone Operator, cash handling, draft contracts, safe credit check and financing of instruments, boost events, update website, word, excel, windows, and photoshop. In a warm environment,utilize all these skills to welcome regular guests, handle repairs, schedule deliveries, and build referrals for sales for every department.

Front Desk Receptionist

MENGER HOTEL - San Antonio, TX

January 2013 to February 2014

Greet guests at the front desk, take Calls, Check-in/Check-out guests, upgrade rooms, arrange room service, transfer calls, file Paper work, give tours of the Hotel to VIP's. Know the History of the Hotel, and promote the brand of properties.

Education

Certification in Language and Music Studies

Fresno City College

2003 to 2004

Diploma

Roosevelt School of the Arts

1998 to 2001

High school diploma or GED

Skills

• CUSTOMER SERVICE (10+ years)

• RECEPTIONIST (5 years)

• RETAIL SALES (10+ years)

• FRONT DESK (10+ years)

• SALES (10+ years)

• Inventory Clerk (10+ years)

• Admin Assistant (10+ years)

• Front Office

• Office Admin

• Multi-line Phone Systems (10+ years)

• Office Administration

• Microsoft Office

• QuickBooks

• Bookkeeping

• Sales Experience

• Outbound Sales

• Time Management

• Data Entry

• Telemarketing

• Upselling

• Sales Support

• Cold Calling

• Public Speaking

• CSR (10+ years)

• Inside Sales

• Technical Support

• Event Planning

• Account Management

• Typing

• Personal Assistant Experience

• Payroll

• Salesforce

• Marketing

• English

• Warehouse experience

• Basic math

• Computer literacy

Assessments

Customer service — Proficient

September 2020

Identifying and resolving common customer issues

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

SKILLS

Customer Service

Front Desk/Reception

Administrate Assistance

Tech Support

Sales/Upsell

Elevated and Customized Personal Service

Management

Hospitality

Contact this candidate