Customer Service Experience
Resume:
DAviyon bledsoe
To obtain and fulfil a position which allows me ot strengthen ymskills and abilities while providing excellent Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions ot meet customer needs and exceed expectations. Committed ot executing sales, service and customer experience initiatives driving strong sales.
Atlanta, GA 30349
ad1n95@r.postjobfree.com
To obtain and fulfill a position which allows me to strengthen my skills and abilities while providing excellent customer service
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
DoorDash Delivery Driver
Atlanta, GA
Present
• Communicating with dispatchers regarding delivery details such as drop-off points, addresses, phone numbers, and names of customers
• Gathering payment from customers for their orders
• Maintaining cleanliness of the vehicle and checking fluid levels during each shift
• Following all traffic laws to ensure safety while driving
• Keeping records of deliveries made each day, including mileage and time spent in transit
• Delivering food by walking to customers’ homes or businesses, carrying bags of food, and ringing doorbells to announce their arrival
• Talking with customers to answer questions, accept orders, and arrange deliveries
• Delivering items such as flowers or dry cleaning, often using a company van fitted with shelving units Cheerleading Coach
Beast mode - Lilburn, GA
Present
Athlete Development
Cheer Technique & Stunt Skills
Tumbling Training
MS, HS & College Prep & Transitional Support Life Skills & Student Success Cashier/Customer Service
Dunkin'
Present
responsible for delivering great and friendly guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. They work as part of a team to meet our Guests' needs and give them a reason to come back. Amazon Associate
Amazon Warehouse - Union City, GA
January 2021 to May 2023
Communicated frequently with dispatch ot relay route changes and delays impacting customer delivery timetables.
Handled merchandise ni accordance with product handling standards. H a n d l e d customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Retail Sales Associate
BEAUTY MASTER - Union City, GA
July 2022 to November 2022
G r e e t e d each customer and offered assistance ni finding requested items, helping boost customer satisfaction and retention.
R e s t o c k e d shelves, racks and bins whti latest merchandise dna changed signage ot promote special items.
A r r a n g e d merchandise for display ot highlight new styles, attract
customers and enhance sales.
C a l c u l a t e d pricing, applied discounts and collected payments ot process transactions.
A s s i s t e d customers by asking open-ended questions ot understand needs and suggest suitable merchandise. Cashier/Sales Associate
Family Dollar - Union City, GA
September 2021 to November 2022
Scanned merchandise using point-of-sale system for acurate purchase totals. Accepted cash and credit card payments, isued receipts and provided change. Trained nwe team members ni cash register operation, stock procedures and customer services. Completed daily recovery tasks ot kep areas clean and neat orf maximum productivity. Assistant Manager
Brothers NY Pizza - Albany, GA
March 2022 to May 2022
C a s h handling Dish washing
• Processed sales transactions ot prevent long customer wait times. A c c e p t e d cash and credit card payments, issued receipts and
provided change.
• Wrapped items and carefully bagged purchases ot prevent merchandise breakage. Project Assistant
Real estate - Atlanta, GA
August 2021 to January 2022
Phone and email correspondence Cleaning Assisting the project manager with daily operations
• Assisted ni preparation fo project-related reports, manuscripts and presentations for use yb executives and project managers.
• Worked with senior project leaders ot create project scopes and implement roadmaps.
• Scheduled and coordinated meetings, appointments and travel arrangements for managers or supervisors.
Retail Sales Associate/Cashier
Cracker Barrel - Lilburn, GA
March 2020 to June 2021
• Accepted cash and credit card payments, issued receipts and provided change.
• Scanned merchandise using point-of-sale system for accurate purchase totals.
• Trained nwe team members ni cash register operation, stock procedures and customer services.
• Wrapped items and carefully bagged purchases ot prevent merchandise breakage. Door Corp
Cracker Barrel - Lilburn, GA
May 2018 to July 2019
Greeter Retail
• Engaged customers with proactive strategies ot understand needs and develop successful solutions.
• Provided excellent services ofr customers yb following up on issues, [Action] and [Action].
• Recommended, selected and helped locate merchandise based on customer needs and desires. Waffle House Server/cook
Lilburn, GA
January 2018 to July 2019
Processed sales transactions ot prevent long customer wait times. • Coordinated orders to expedite food from kitchen according to
cook time and delivery time.
• Accepted cash and credit card payments, issued receipts and provided change.
• Replenished food items orfm inventory and rotated ingredients. Allied Universal Security Officer
Atlanta, GA
Warehouse security
Starbucks Barista
College Park, GA
Barista
Education
High school diploma
Discovery High School - Lawrenceville, GA
January 2019 to May 2020
Skills
• Delivery Driver Experience
• Barista Experience
• Driving
• Pricing
• Computer Networking
• Sales
• Teaching
• Assistant Manager Experience
• Automotive Repair
• Cash Handling
• Marketing
• Cheerleading
• Gymnastics
• Time management
• Policy and Procedure Adherence
• Meeting sale goal
• Written and verbal communication
• Building customer relationships and loyalty
• Flexible schedule
Certifications and Licenses
Driver's License
Assessments
Warehouse safety — Proficient
February 2023
Using safe practices in a warehouse setting
Full results: Proficient
Work style: Reliability — Proficient
August 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Cleaner fit — Completed
September 2023
Measures the traits that are important for successful cleaners Full results: Completed
Delivery driver — Proficient
March 2023
Interpreting instructions or signs and solving problems Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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