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Front Office Customer Service

Location:
Chennai, Tamil Nadu, India
Posted:
December 04, 2023

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Resume:

*-

Contact Me

Mobile

+971*********

E-mail

ad1n90@r.postjobfree.com

Address

Al Nahda 1, Dubai UAE

Summary

•Worked as Front Office Executive.

• Worked in MNC company as Receptionist

• Excellent administrative skills and clerical aptitude.

•Proficient in telephone handling and typing.

•Possess strong communication skills, consistently providing exceptional customer services.

•Increase overall productivity by implementing processes that improved work flow and reduced errors.

•Well versed and certified user of MS Word, Excel, Power point. Education (2006 / 2013)

Languages

• English (Fluent)

• Hindi (Fluent)

• Tamil (Fluent)

• Bengali (Understand)

Skills

• Contribute a very friendly, efficient

and courteous customer service.

• Exceptional receptionist skills and

strong front desk competencies.

• Maintain proper QC standards

• Accounts / Admin knowledge

• Good communication & people

skills.

• The ability to work independently

and within a team.

• Computer literacy for all purposes.

• An eye for detail and the ability to

drive consistent brand standards.

IT Skills

Microsoft Office Including Word, Excel,

and PowerPoint.

References

Available upon request.

Courses

• Diploma in Advanced Excel

Diploma in Business Administration

Diploma in Secretarial practice, Receptionist & Typewriting Experience

ICE STEEL1 PRIVATE LIMITED[Front Office Executive][2017-2023]

Serves visitors by greeting, welcoming and directing them appropriately.

Notifies company personnel of visitor arrival.

Maintains security and telecommunications system.

Scheduling appointments and managing the office calendar.

Providing secretarial and administrative support to the management team.

Arranging travel plans and accommodation for visiting staff.

Regularly updating the budget sheet with the actual expenses incurred.

Coordinating ongoing training and development programs.

Monitoring and replying to the emails of correspondents and clients.

Maintains courier booking.

Organizing office stationery supplies.

Performing other duties as assigned by Management. ArcelorMittal Dhamm Processing [Receptionist cum Admin] [2011- 2017]

Maintaining Reservation Book and the Guest Register.

Monitoring and supervising the housekeeping activities.

Front office operations.

Attending calls / Telephone correspondence.

Managing Reservations & enquiries of VIP visitors and staffs.

Handling Guests / Customer service.

Monitoring and replying to the emails of correspondents and clients.

Maintains courier booking.

Directs visitors by maintaining employee and department directories.

Tracking expenses of staffs.

Organizing office stationery supplies.

Motor World (Maruti Suzuki Showroom) [Receptionist] [2006-2007]

Acting as the first point of contact for visitors.

Communicating the clients regarding the new arrival of products.

Handling couriers inbound & outbound.

Distribute emails.

Organizing office stationery supplies.

Support the day-to-day activities of the reception, HR and Admin desk. JOSEPHINE EZEKIEL

FRONT OFFICE EXECUTIVE



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