Service Specialist Field
Resume:
Doreen Briggs
Colorado Springs, CO *****
**************@*****.***
Work Experience
Field Service Specialist
Veolia Water Technologies - Colorado Springs, CO
October 2022 to July 2023
• Tends automatic and semi-automatic machines and related equipment including pumps, engines, generators, valves, gates, mixers, conveyors, blowers, chemical feed and odor control and vacuum filters used to decontaminate wastewater by settling aeration and sludge digestion. Monitors control panels and adjusts valves and gates manually or by remote control to regulate flow.
• Monitors flow meters, gauges, flow ratios, pressures and related controls through instrument panels, computer terminals and programmable logic control units in assigned area. Monitors and records operating conditions observations and data in area shift log. Ensures conformance to process specifications. Diagnoses basic operational problems and takes corrective action per procedure. Verifies and reports suspected malfunctions and variances to supervisor. Performs routine and preventative maintenance and maintenance related items as assigned.
• Performs field tests (chemical, physical and biological) in order to pace chemical dosages for process and odor control units or alter unit processes. Samples wastewater, sludge and gases (odor control, digester, etc.) according to schedule. Prepares chemical solutions and services automatic samplers. Monitors process chemical supplies and recommends reorder.
• Performs lab tests applicable to permit testing and reporting per procedures. Performs routine instrument calibration for portable meters including, but not limited to, dissolved oxygen, pH, H2S, percent oxygen, lower explosive limit.
• Performs manual labor including filling and emptying of machine bins and cleaning equipment, facilities and grounds as required. Performs minor maintenance including, but not limited to, routine preventive maintenance, lubrication and minor adjustments. Operates vehicles for plant operational purposes. Practices good housekeeping in assigned area and properly disposes of waste according to safety and environmental policies.
Data Analytics Professional Certificate
Google - Remote
April 2022 to September 2022
Completing extensive six-month job-ready Google Career Certificate training. Demonstrated hands-on experience with data cleaning. Data visualization, project management, interpreting and communicating data analytics findings. Confidence in transforming complex data into actionable and clear insights. Fluency in computer programming languages and a solid understanding of databases. Inside Sales Representative
Safe Haven Security - Remote
January 2022 to March 2022
My inside sales careers give me the opportunity to connect with realtors as part of our Agent Referral Program. Be a part of a friendly, supportive team with work life balance. New Account Installer
Cintas - Colorado Springs, CO
November 2019 to December 2021
Ensures that new customers are highly satisfied with Cintas products Interacting with the customer and other Cintas departments to coordinate the initial delivery of products to customers after the account is sold.
Installing and repairing bulk product dispensers using hand and power tools. Apartment Maintenance Technician
PK MANAGEMENT, LLC - Colorado Springs, CO
October 2018 to November 2019
Apartment Maintenance, plumbing, repairs, painting. Home Service Technician
Briggs Inc - Colorado Springs, CO
June 2017 to October 2018
Flip homes in Colorado Springs
Technician Specialist
CHEMTREAT INC - Glen Allen, VA
June 2011 to June 2017
Sales of Industrial Water Treatment, Cooling Towers, Closed Loops, Boilers. Regularly perform water analysis and engage in advanced problem-solving to apply the appropriate chemical solutions and monitor effects for additional treatment Focus on performing required services, as dictated by contractual obligations Consistently calibrate pumps and perform repairs that restore chemical feeds Monitor product feed rates and their relative impact on the water sample and make necessary adjustments to the treatment program when gaps are detected Provide technical guidance and instruction to junior technicians Enter results into the software program and communicate results utilizing service reports Lab Technician
Aerotek - Saint Joseph, MI
April 2004 to July 2009
Performed corporate, governmental, UL testing and setups for products and components with little supervision Handle multiple projects simultaneously Record and compile data, maintain accurate records and verbally communicate results Set the schedule and plan the order of own assignments with supervisor Supervisor
EMC Document Systems - Batavia, IL
August 1999 to March 2004
Scheduling and payroll for seventeen people. Installation of proprietary and competitor mail insertion equipment in a high-security atmosphere.
Perform root cause analysis and repair on both electro-mechanical equipment and the proprietary Supervisor
Pemco Die Cast Corporation - Bridgman, MI
March 1989 to August 1999
Managed the warehouse. All the ordering and shipping. Supervise 4 people. Installed and maintained gas and electric furnaces used to melt aluminum for the casting process. Responsible for welding and fabrication of furnaces and related equipment. Presented data to other departments and management on a weekly basis.
Maintenance Technician
Leco Plating Co - Saint Joseph, MI
March 1986 to March 1988
Maintained plumbing and filter system on plating tanks. Performed quality control checks on chemical consistency. Responsible for hazardous waste disposal.
Education
Associate in Electrical Engineering
Southwestern Michigan College - Dowagiac, MI
January 1995 to June 1996
Skills
• Tableau
• Data Visualization
• Analytics
• R
• Data Warehouse
• MySQL
• Data Analytics
• Boiler
• Data Analysis
• Root Cause Analysis
• SQL
• Microsoft SQL Server
Certifications and Licenses
OSHA 10
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