JESSICA

KUHN

ad1n70@r.postjobfree.com

313-***-****

Keego Harbor, MI 48320

Results-oriented sales consultant with over 14 years of experience producing outstanding results and strong revenue growth for busy Service Industry & Michigan Cannabis Industry. Very, Successful closing sales quickly and securing repeat business. Motivated and respected professional with excellent communication and negotiation skills. Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drive customer loyalty by providing friendly and skilled support.

PROFESSIONAL SUMMARY

Mary Jane's Friends & Co. - Sales Team Lead

Troy, MI • 10/2021 - Current

Metro Bloom'n - Senior Manager

Center Line, MI • 09/2019 - 02/2022

Trumbull & Porter Hotel - Service Bartender

Detroit, MI • 01/2019 - 04/2020

Jim Brady's Detroit - Head Bartender

Royal Oak, MI • 07/2016 - 12/2019

WORK HISTORY

Educated clients on production and benefit protocols through in-depth training procedures.

•

Promoted brand awareness and utilized took advantage of network connections to increase brand development.

•

Balanced traditional and innovative sales tactics to complete sales and trained employees on current sales protocols.

•

Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.

•

Expanded sales revenues by identifying opportunities and executing customized marketing plans

•

Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs.

•

Distributed schedules containing all current weeks jobs, dates, and locations to each individual team member.

•

• Identified and resolved unauthorized, unsafe or ineffective practices. Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.

•

• Implemented and developed operational standards, policies and procedures Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.

•

Tracked bar stock levels and promptly replenished low materials to prevent shortages.

•

• Built relationships with vendors to manage orders and negotiate costs. Developed creative bar menus and drink recipes by researching emerging industry trends.

•

Offered friendly and efficient service to customers, handled challenging situations with ease.

•

• Resolved problems, improved operations and provided exceptional service.

• Implemented drink prep procedures, significantly reducing wasted stock.

• Closed out cash register and prepared cashier report at close of business.

• Maintained secure cash drawers, promptly resolving discrepancies in daily totals. Trained 5 new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.

•

• Followed alcohol awareness procedures for preventing excessive guest intoxication. Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.

•

• Served high customer volumes during special events, nights and weekends.

• Explained daily specials and beverage promotions to exceed daily sales goals. SKILLS

• Client relationship building

• POS/METRC system knowledge

• Brand promotion

• Staff Scheduling

• Sales Strategies

• Area Recovery

• Keyholder

• Cash Handling

• Cross-Selling

• Customer Complaint Resolution

• PPE Compliance

• Quick Decision Making for fast sales

• Flexible and Adaptable

• Solution selling

• Empowers high-performing sales teams

• Vendor management

• Time management

Expertise Knowledge of “most“ Michigan

Products & their Cultivation Companies

•

• Staff Management

Michigan Institute of Real Estate

Southfield, MI • 09/2018

40 HR Michigan Credited Real Estate

Course: Real Estate 40 Hr Credited Course

Central Michigan University

Mount Pleasant, MI • 2012

BBA: Business Administration And

Management

Wylie E. Groves High School

Beverly Hills, MI • 05/2011

High School Diploma

EDUCATION

• Received Certificate

• Aug. 2011- Jun. 2012

Contact this candidate