ERIKA LUCEY PARRA ARDILA

Phone: 954-***-****

E-mail: ad1n6z@r.postjobfree.com

*** ******** *** ** **** 2026 Miami FL 33131

It is always a great opportunity to participate in new spaces and new challenges, without a doubt, acquiring new experiences contributes greatly to my personal and professional growth.

WORK EXPERIENCE IN HOSPITALITY USA

“May it always be the best moment for a client”

In the Hospitality union, the most important role to develop is oriented towards customer service and for this to be successful, each assigned function and its standards are carried out with organization, planning, responsibility and efficiency, with communication skills, flexibility and willingness to learn.

HOTEL COMPANIES & FUNCTIONS

Four Seasons Miami Hotel. Banquet Server On Call. From Decem 2022 - Currently.

Four Seasons Nashville, TN In Room Dining & Banquet Server On Call – Task Force Jun – Aug 2023.

Trump National Doral Miami Hotel. Banquet Server On Call. From March 2021 - Currently.

Intercontinental Hotel DT Miami. Banquet Server On Call. From June 2021 - Currently.

East Hotel Brickell Miami. Banquet Server On Call. From Jun 2019 to March 2020 (Pandemic)

Hotel Colonnade Coral Gables. Banquet Server On Call. From March 2018 to 2019 (Pandemic)

FUNCTIONS

Following the Company,s Standars rules and regulations: Prepare Tables, Buffets, Coffee Breaks, Carts and Stations with appropriate food and beverages as stated in BEO. Take orders from guess on the tables, Bar Tender services, Room Service Server, Hostess, Assembly of Buffets, Coordination and Decoration. Assistance in food preparation, communicate additional meal requirements, allergies, dietary needs, monitor and maintain sides jobs, cleanliness, sanitation and organization of assigned station and service areas.

CATERING COMPANIES & FUNCTIONS

Chef Post – 754-***-****. Owner Diana

Truffa Gourmet – 786-***-****. Owner Mariana

Luisa Events – 305-***-****. Owner Luisa.

ART FOOD Agency – 786-***-****. Owner Marcelo de la Rosa.

STAFF PRO – Agency Workforce Solutions. - 305-***-****. Mgr. Susana. From Dec 2017 to 2020.

FUNCTIONS: Banquet Capitan, Banquet Server On Call, Bar Tender Service, Room Service Server, Turn Down Service Decorator - Currently

CLIENTS: Versace Casa Casuarina Miami Beach, Hotel Betsy Miami Beach, Hotel Attom Brickell, Aqualinna Residents Sunny Isles FL, Mena Catering, Marriot Biscayne Hotel Miami, Ritz Carlton Hotel Key Bizcayne.

RESTAURANTS WORK EXPERIENCIE

Cantina La 20 Restaurant Miami Brickell. Hostess Part Time. From Jan 2021 to July 2022

Baklava Factory - Chinese and Arabian Food. Server, Bartender, Hostess. Inventory Miami 2016.

Divino Ceviche –Peruvian Cuisine. Server, Bartender And Hostess. Miami 2015.

El Exquisito Restaurante – Server. Miami 2014.

CERTIFICATIONS: Safe Staff/Security Alimentary – Tips Certification Card

OTHERS

English – Miami Dade College – Miami FL 2015

ANOTHER WORK EXPERIENCIE

AUTONATION Chevrolet Coral Gables – Sales Person & Financial Service. Miami 2016-2018

TRUCK DEPOT - Sales Person & Financial Service. Miami 2015-2017

ART RAGEOUS Gallery – The Village of Merrick Park. Saleswoman. Sold high end luxury Art Managed Gallery

Miami Dec 2014.

EXPERIENCE IN COLOMBIA

EDUCATION:

Professional in Graphic Design and Advertising, Bogotá, Colombia, 2000.Taller Cinco Centro de Diseño, 1999. Computer Skills Adobe Premiere Pro CS6: Photoshop, Photo Paint, Illustrator, In Desing, Flash, After Effects, Freehand and Master. Adobe PageMaker 5.0, QuarkXPress, 3D Max Studio, Corel Draw, Maya, Rhinoceros, MS Word, MS Excel.

WORK EXPERIENCE

Nelly’S. Owner 1997 – 2014. Bogotá COL - Manufacture and sale of fast food, specialty Empanadas and Bakery

WORK MARKETING, ADVERTISING, GRAPHIC DESING AND SALES

Hyundai Colombia Automotriz Ejecutiva Comercial Bogotá, COL Febrero 2013 – Sep 2014 Asesoría en compra de vehículos nuevos, financiación y retoma de vehículos usados, investigación de mercados, montaje de playa de ventas, eventos corporativos y convenios.

Graphic Designer and Sales Executive for Delta International Publicidad Inflables Ltda in Bogotá, COL – Miami FL from April of 2010 to August of 2012. Customer service, selected colors, photography, animation, illustration and artwork for the design; prepared layouts and created detailed designs with computer-aided design tools; created graphic designs for promotional logos, banners and brochures; designed the graphic, picture and typography layout; responsible for desing and marketing, the successful execution and coordination of all activities leading to the final graphic production of publications.

Graphic Designer and Sales Executive for Backing Production Ltda. in Bogotá, COL from February of 2008 to March of 2010. Free Lance, Customer Service, Designed the graphic, picture and typography layout; designed different ads including brochures, postcards, posters and calendars; created detailed designs using drawings and computer-aided design tools such as PhotoShop, QuarkXPress, Illustrator, Excel word and other programs determined the size and arrangement of illustrative material and copy; selected the style and size of type and arranged layout based upon available space knowledge of layout principles and esthetic designs concepts.

Graphic Designer and Sales Representative for Classified Guide Newspaper & Magazine in Bogotá, COL from January of 2002 to March of 2003. Consultant Free Lance, Responsible for the daily business activities of the company; designed magazine and newspapers pages for the company; coordinated the final artwork and design details for different periodical publications; and used design tools such as PageMaker, Corel Draw.

Graphic Designer and Sales Executive FREE LANCE in Bogotá, Colombia from January of 2002 to March of 2003. Advertising campaign, selected colors and artwork for the design; prepared layouts and created detailed designs with computer-aided design tools; and used tools such as X2 Corel Draw, Page Maker, InDesign, Flash, Freehand and Photoshop.

Event Promoter for Merchandising in Bogota, Colombia from December of 1999 to November of 2001. Conducted promotional events and product tastings; handled sales of products.

Account Coordinator for Aeroperú Airlines in Bogota, Colombia from January of 1998 to December of 1999. Involved in tourism marketing and promotion research; handle management and customer service.

Professional Experience Event Promoter for Continental Representations Aguardiente Nectar Spirits in Bogotá, Colombia. From August of 1993 to December of 1997. Involved in the promotion and sales of Licor, private labels in supermarkets; responsible for market research analysis and sampling; also coordinated trade shows for the company.

Real State Experience, Asesora Inmobiliaria Independiente (Sales & Promotions) Comercializacion de Activos y Daciones en pago con entidades Bancarias como: Davivienda, Granahorrar, Conavi/ Bancolombia, Bancafé, Central de Inversiones, Grupo Aval y Megabanco en Bogotá, Cali y Medellin. Miami FL – Consultoria, Publicidad y Venta de Inmuebles sobre planos, nuevos y usados, corretaje inmobiliario. Colombia from 1999 to 2013 Cargos: Asesora Inmobiliaria y servicio al cliente.

Coordinadora General de Ventas - Jefe de Salas de Ventas Bancos: Davivienda, Granahorrar, Conavi/ Bancolombia, Bancafé, Central de Inversiones, Grupo Aval, Megabanco Inmobiliarias: Corral Maldonado Asociados, Manuel Navas, Investpro Group Constructoras: Grupo Valor, Kubo Constructores, Pro SantaFé, Coninsa y Ramon H, Conconcreto, Arquitectura y Concreto, Cobrac’s, Didier Rincon Arquitectos, ARCO Consultoria y Construcción.

OTHERS CERTIFICATIONS & STUDIES

Professional Development Seminar Sales and Customer Service, Representations Continental C-Liquor Company/Brand, Bogotá, Colombia, 1998

Service Administration, Alas de America, Lima - Perú, May 1998

Seminar in Management Services, Aeroperu, Lima -Peru, March 1999

Management Software, SENA - Nail Service Learning, Bogotá, COL. June 2001

Seminar on Commercial Establishments and Administration, Chamber of Commerce Bogotá, COL. February 2002

FORUM Mechanisms for the Commercial Development of PYMES, Chamber of Commerce Bogotá, COL. February 2005

Intermediate Spanish, SENA VIRTUAL, Bogotá, COL. June 2010

Internet-Marketing Seminar, PUBLICAR S.A. Bogotá, COL. April 2010

English, Personal Trainer Michael Belizaire – Teaching Native USA Custom Classes, Bogotá, COL, 2012

English – SENA VIRTUAL, Bogotá COL 2023

References Available Upon Request

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