Lydia Merrett-Jones

678-***-****

ad1n6w@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Result-driven and highly skilled management professional with diverse experience spanning various fields. Provide strategic value to customers including leveraging trends in the customer industries/marketplaces to shape solutions and approaches. Broad scope of experience encompassing problem resolutions in collections and accounts receivable demand, vendor relations, team leadership and business development. Over 25 years of experience in this field. CRM/ERP NetSuite, Dynamics GP, Intacct Sage, Sales Force, AS400, and others. Ample public company experience, including Big 4. Extreme experience with Multicurrency and global accounting. Software company. PROFESSIONAL EXPERIENCE

Various Short-term Contracts Project Management 06/2020 – 04/2023

• Collection on VMS accounts for Lucas Group

• Collection and Cash applications for Cloud9 software

• Accounts Receivable for GPS TrackIt

• Senior Accounts Receivable for Cloud9 Software

• Credit/Collections for Sovos

• Credit & Collection Manager for The Weather Channel

• AR/Billing Manager for Southeastern Traffic Supply Innovative Water Care dba Sigura 11/2019 – 02/2020 Sr Accounts Receivable Rep

• National Accounts Big Box Customers Amazon, Home Depot, Walmart, Costco, Kroger, Piggly Wiggly, Sam’s, Meijer, Delta, and United Airlines and more.

• Supervise invoice processing.

• Approved Sales Orders, credit limits, cash applications.

• Monitor ACH and lockbox, credit card payments. EDI.

• Review credit application and contracts in Salesforce.

• Approved credit memos, refund checks or overpayments.

• Approved credit holds.

Impellam Staffing Group 04/2019 – 10/2019

Sr. VMS Collection Analyst

• Prepare, reconcile, and deliver Weekly Pay/Bill Discrepancy reports to the account teams.

• Perform key account Open AR and unapplied cash analysis and deliver as scheduled.

• Confirm prior period adjustment activities were processed and aging(s) cleared.

• Report Collection status (31+ days past terms US). Operated and pulled reports from Fieldglass, Beeline, IQ Navigator, UltiPro, and others.

• Document and maintain assigned account components in central log (Fact Sheet data).

• Establish and maintain relationships with account team members.

• Collaborate and cultivate continuous improvement through participation.

• Participate in account go-live calls and related trainings, checking off readiness tasks.

• Participate in year-end processing and audit requests. OnePath, Atlanta, GA 11/2018 – 03/2019

A/R Senior Accountant (Contract)

• Prepare and enter monthly accounts receivable journal entries (bad debt, freight, cash discount, inter-company transactions and e-commerce.)

• Prepare monthly A/R account reconciliations, RGA Reconciliations and Shortage reports.

• Review the cash posting batches, matching batches and coding of the credit memos. Processed cash applications. Credit card processing., lockbox, ACH wire. Multi-currency handling.

• Prepare monthly A/R reports and Journal entry.

• Daily cash reconciliation.

• Performed daily bank reconciliations based on Lockbox deposits. Genuine Parts, Atlanta, GA 09/2018 – 10/2018

A/R Supervisor (Contract)

• Provide guidance and training to direct reports.

• Reviewed assigned general ledger accounts and consistently question any unusual / non-routine transactions and account balance variances.

• Prepared and approved journal entries and lockbox deposits.

• Prepared reconciliations of assigned general ledger accounts and reviewed reconciliations performed by others when assigned.

Mercedes-Benz, Atlanta, GA 07/2018 – 09/2018

A/R Manager (Contract)

• Approval of credit applications up to $550,000+.

• Created and approved purchase orders checked lockbox deposits.

• Approvals of Vendor management. Sage ERP.

• Approval of invoice log. Credit card processing. Corporate bank deposits.

• Tracked invoices applied against purchase orders (3-way matching.)

• Approved budget reports and forecasting and forwarded to the COO and CEO. Brightree LLC., Atlanta, GA 05/2017 – 05/2018

AR/AP/Billing Manager (Contract Maternity Leave)

• Responsible for the approving Service Orders and lockbox deposits.

• Managed $240 million pharmacy, hospice, home health, hme/dme program forecasting operations, accounting close and reporting.

• Responsible for the approving of invoices, electronic billing.

• Updated general ledger, forecasting, month end close, software changes, assisted cash applications.

• Approved NSF, Chargebacks, credit/debit memos. Multi-currency, Credit card processing, wire transfers.

• Approved billing adjustments and documentation to support AR discrepancies. Maintained SOX compliance.

• Exceed matrix and met company goals and made bonuses.

• Provided monthly reports on delinquent accounts, pertaining to slow pay, bankruptcy, non-payees.

• Audited each clerk’s collection report.

• Work closely with Controller and CFO.

• Managed billing and accounts receivable clerks a team of 4 for Business-to-Business soft collections. The Honey Baked Ham Co. LLC., Atlanta, GA 10/2016 – 12/2016 A/R Supervisor Manager (Contract)

• Responsible for generating weekly collection reports, DSO, bad debts, risk management, potential fraud accounts, credit risk accounts.

• Responsible for portfolio size for GA, FL, MI, OH was $3 million.

• Responsible for retail business to business collection.

• Applied cash payments in Great Plains and Pay-Connex.

• Implemented a more revised way of accurately posting, credit card, lockbox, wire transfers, ACH and mail in payments.

• Reviewed and approved all new accounts for errors and checked for cash posting errors.

• Approved manual invoices, credit memos, refunds.

• Monitored AR customer account balances and the days of delinquency past net 10.

• Reviewed collection reports to determine the status of collections and the amounts of outstanding balances.

• Prepared account receivable reports for auditors.

• Assisted with month and year-end close and other AR duties as needed.

• Supervised accounts receivables clerks, a team of 3 soft collections B2B. Liaison Technologies, Atlanta, GA 06/2016 – 10/2016 Accounts Receivable and Billing Specialist Lead (Contract)

• Cash applications in NetSuite. Supervised a team of 4.

• Business to Business soft collection.

• Revenue portfolio $850,000.

• Made collection calls, accept payments over the phone, applied lockbox deposits.

• Reviewed daily report of DSO and focused on Net 30+ accounts.

• Made sure all disputes were resolved within the 10-day time frame of payment posting.

• Researched lost payments, unapplied open balances and misapplied payments.

• Approved credit limits on new business accounts, suspended and lower credit limits.

• Posted receipts to appropriate general ledger accounts. Encompass Digital Media 01/2016 – 05/2016

Accounts Receivable (Contract)

• Evaluated client credit data and financial statements and reviewed credit lines for increase, decrease or suspension.

• Assisted management with the finalization of the annual collection and expense report.

• Analyzed client records and used data gathered to set up payment plans, collection procedures or cash outs, controlled the distribution of e-billing.

• $2.5 million portfolio with $400,000 in receivables soft collections B2B Accounts.

• Assisted Time Warner customers and members.

• Maintained that all invoices were supplied with purchase orders, corrected misapplied invoices. Applied cash to invoices from lockbox.

• Made collection calls, took credit card payments. Verified and reported to Dun & Bradstreet. Fulton Communications, Roswell, GA 10/2014 – 10/2015 Accounts Receivable Analyst Manager (Contract)

• Worked closely with CEO, COO, CFO assisting in reservations, meetings, travel, office request, etc.

• Mergers and Acquisition processes

• Reconciled AR 60-120+. Posted payments in Great Plains then NetSuite upon conversion, used electronic billing.

• Supported auditors with open unresolved invoices and open credits. Coordinate with CFO, Controller and Administration on AR collections, revenue and DSO (Daily Sales Outstanding).

• Set forecast for the banks to build from corrected misapplied payments. Month end and year end closing.

• Imposed policies and procedures surrounding all collection objections and credit approvals to be forwarded to Credit department and collection lead.

• Portfolios ranged from 100-200+ accounts.

• Researched lost payments from lockbox and applied to correct one. Billing/Invoicing. soft collections B2B.

• Pulled credit reports and aging reports for the lower-level collectors. Provided credit references through Dun & Bradstreet. Supervised 6-8 people with all supervision duties.

• Maintained Sales Tax Exemption Certificates. Pulled AR report, month and year end closing. Intercontinental Exchange, Atlanta, GA 02/2014 – 09/2014 Accounts Receivable Senior Corporate Collector (Contract)

• Utilized People Soft/ Oracle, Great Plains, SAP, and NetSuite to perform duties and responsibilities. ACH, lockbox, checks, credit card payments.

• Generated accounting statements and aging reports. Assisted brokers and traders. Assisted C level employees.

• Engaged with International Clients in various countries such as China, India, Bangladesh, Bangkok, United Arab Emirates, Singapore, Hong Kong, Qatar, Kuwait, Luxembourg, and various others.

• Collected on Trades from high marker banks for The New York Stock Exchange.

• JP Morgan, Wells Fargo, Bank of America, Mitsubishi UFJ, Citigroup, HSBC, ABC, and others. Researched and applied allocated cash, e- billing/invoicing. Soft collections B2B. Billon dollar accounts.

• Oversaw accounts receivable write- and payment reversals. Developed automated spreadsheets. Rollins Acceptance Corporation, Atlanta, GA 08/2010 – 02/2014 Account Specialist II Team Lead – National Accounts

• Reviewed open accounts and assist them before they fell into collections.

• Resolved client-billing problems and rescued accounts receivable delinquency by applying good customer service in a timely manner. Month end and year end close. Assist auditors with required paperwork.

• Maintained a portfolio of a minimum $250,000 in monthly revenue, $1.5 million account. Effectively achieved DSO of

<45.

• Maintained credit balance in 60+<$850,000 and $0 in 120+. Maintained a delinquency percentage less than 3.5%. Month and year end close, pulling AR and credit reports, JDE, Salesforce, and Avaya.

• Maintained Lockbox and Cash App Duties

• Supervised 12-15 people call-center environment.

• Approved PTO request. Write-ups, Software training and other supervision duties.

• Created daily and weekly cash reports for accounting management.

• Monitored payments due from clients and promptly contacted clients with past due arrangements and when to expect.

• Offered over the telephone payments.

Park Funding, Atlanta, GA 05/1996 – 08/2010

Commercial Collector Manager/Office

• In charge of the operation of the company as office manager, daily duties required, meetings, travel, companies enforce, interaction with suppliers, bankers, investors, benefits, business trips, meetings, etc.… Total revenue portfolios 1000+ accounts.

• Set accounts up for payment plans. Assisted customers with deferments.

• Collected on customer accounts in accordance to due dates. Billing/invoicing. Reviewed DSO and forecast operations.

• Mergers and acquisition processes

• Made outbound and received inbound calls regarding accounts.

• A/R and A/P duties; Ran credit reports. Run credit reports and set credit limits.

• Month and year end closing. Used a couple of CRM software’s.

• Managed collector clerks a team of 15-20 soft collections B2B.

• Approved schedules, payroll, salary reviews, vacation, training and other supervision duties.

• Supervised invoice processing, purchase orders, expense reports, payment transactions, lockbox cash apps. EDUCATION

American Intercontinental University, Atlanta, GA 05/2016 MBA/Accounting

Georgia State University, Atlanta GA 3/2012

BA: Project Management

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