Customer Service Medical Receptionist

Aishwarya Yogi

San Lorenzo, CA 510-***-**** ad1n6r@r.postjobfree.com

Medical Receptionist

Summary

Dedicated and detail-oriented retail sales associate with 2 years of experience currently on the road to join pre-med, eager to apply strong customer service skills, financial accuracy and proficient bookkeeping in the role of a medical receptionist. Known for providing exceptional service and maintaining a perfect record of cashier balancing as well as tracking and scheduling client appointments. Seeking to contribute my adaptive work habits and meticulous attention to detail to enhance customer experience at your establishment. Experience

Customer Service Representative

Suit That Fits, Kathmandu, Nepal

June 2021 to August 2023

Customer Engagement: Effectively educated customers on the store's product history while offering up-to-date expert assistance and recommendations based on customer’s unique requirements. Simultaneously maintained a good interpersonal relation with customers. Financial Transactions: Conducted precise and error-free financial transactions, including tracking and ensuring timely payments and refunds. Maintained accurate and organized transaction documentation, categorized by payment status and order completion deadlines. Customer Service Excellence: Scheduled and managed customer appointments, making necessary product alterations based on customer feedback, leading to improved customer satisfaction.

Skills

Adaptability and Multitasking: Proven ability to adapt to changing situations and effectively handle multiple tasks simultaneously, In addition to being a receptive learner. Financial Expertise: Proficient in cash drawer balancing, deposit handling, and cash management, ensuring the accuracy of financial transactions. Communication: Adaptive communication and attentive listening skills ensuring an ability to recognize appropriate action while guiding customers and working as part of a team. Detail oriented organization and Recordkeeping: Skilled in maintaining meticulous record keeping as well as organized follow up schedule ensuring efficient and timely transactions. Software Proficiency: Proficient in Microsoft Word, Excel, and PowerPoint for document creation and data analysis. Additionally open to learning new applications and procedures as required. Customer Satisfaction: Committed to providing exceptional customer guidance. Capable of establishing personal connection with customers ensuring high levels of customer satisfaction and improved guidance.

Achievements

Cashier Accuracy: Achieved and maintained a perfect 100% accuracy rate in cashier balancing, demonstrating a commitment to financial precision. Enhanced Customer Service: Successfully improved service and product offerings to align with customer needs and feedback, enhancing overall customer satisfaction. Education

International Baccalaureate Diploma - Ullens IB School, Nepal Relevant Coursework: Application and Interpretation Mathematics, Human Behavioral Psychology