Mary Downing

**** ******** **** **.

Dickinson, TX 77539

ad1n4l@r.postjobfree.com

MARKETING/PUBLIC RELATIONS SKILLS-

Serviced customer requests via telemarketing programs. Maintained high level of interest and motivation via effective communication. People oriented with excellent interpersonal communications skills. Computer literate in Windows systems.

COMMUNICATION/ADMINISTRATIVE SKILLS-

Skilled in analysis, problem solving, strategy planning and administration assistance. Result oriented;work independently or as part of a progressive team. Effectively communicate with a wide range of personalities. Organized goal setter; demonstrated work ethic with proven initiative and dedication.

EXPERIENCE:

Most recent

OPTUM 2005-2016

Took phone calls for FedEx and FedEx freight. Took health insurance payments over the phone for New Yorkers.

Dilliard's Fashion Square Mall, Orlando, FL 407-***-****)2003-2005

Sales Associate

2002-2003 Sales Associate

Petite Sophisticate Altamonte Mall, Altamonte Springs, FL407-***-****)

2002-2003 Sales Associate

Wal-Mart 2500 S. Kirkman Rd, Orlando, FL407-***-****)

2000-2001 Customer Service Representative.

Market America, 1302 Pleasant Ridge Rd. Greensboro, NC 336-***-****)

Took incoming calls for Shipping Services dept. Helped distributors to resolve their shipping and service problems.

1995-1999 -Sales Associate

Dilliard's,921 Eastchester Dr. Suite 1001, High Point, NC 336-***-****

Assisted customers, took markdowns, inventoried and stockedf merchandise.

1994-1995-Medical and dental claims processor.

PRUDENTIAL INS. CO. 4043 Piedmont Pkwy. High Point, NC 336-***-****

Handled medical and dental claims in a high-volume setting

Forsyth Tech, Kernersville NC-Updated Office Skills

Bexar County OIC, San Antonio, TX -Office Technology Curriculum

Lamar University, Port Arthur, TX-Studied Data Entry, Graduate.

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