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Customer Service, Head of Housekeeping, Front Desk, Office Assistant

Location:
Ventura, IA, 50482
Salary:
$15/hour
Posted:
December 26, 2023

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Resume:

LACEY PEREZ

OFFICE ASSISTANT VENTURA, IA, *****, UNITED STATES 641-***-****

DETAILS

Ventura, IA, 50482

United States

641-***-****

ad1n40@r.postjobfree.com

LINKS

LinkedIn

SKILLS

Customer Service

Excellent Communication Skills

Ability to Multitask

Computer Skills

Fast Typing Skills

Highly Organized

Medical Terminology

Fast Learner

Teamwork

Customer Oriented

Ability to Work Under Pressure

Handling Money

HOBBIES

Gardening, Crafts, Art, Painting,

Sketching.

PROFILE

I am a dedicated, well organized self starter. I have most recently worked as a Front Desk Clerk and Housekeeper for a local privately owned motel. I graduated college with a diploma in Medical Coding and Billing on the Dean's List with a GPA of 3.67. I have lots of customer service experience beginning at a young age, hanging out and helping my parents in the canoe and lodging business they owned. I started my first job in a bakery and continued with retail until about 2007 where I entered the medical field. You will see in my employment history everything there after. I am looking to move my career back into medical as a remote medical receptionist or a virtual office assistant. EMPLOYMENT HISTORY

Front Desk Clerk/ Housekeeper at Hampton Motel, Khamba Inc, Hampton September 2016 — January 2023

• Accepted the verbal agreements of upcoming transactions to hold a night of sleep or two for the guests to be.

• Improved the percentage of returning guests by providing excellent customer service, both behind the desk, and by creating a clean and sanatized stay for the adventure seekers and on the road workers.

• Reported all issues, changes, and findings to the live-in manager. Housekeeper at Sheffield Care Center, Sheffield

February 2017 — August 2019

• Cleaned and sanitized resident’s rooms daily, along with the nurse’s stations, restrooms, lobby, offices,and cafeteria.

• Did deep cleaning and helped get rooms ready for residents to move in and out usually once a week for deep cleaning and as needed for admissions. Reported to the

supervisor and shared any changes with the next shift.

• Maintained all HIPPA regulations

Assembly line worker dryer assembly at Sukup Mfg., Sheffield April 2012 — February 2015

• Retrieved orders to be assembled from the daily worksheets.

• Gathered and laid out parts needed for the current order.

• Assembled dryers according to pre-printed diagrams using many types of tools and materials including hydraulic lifts, overhead hoists, pneumatic impact wrenches, battery operated drills, screw guns, impacts, large steel, and stainless-steel parts, wired, rewired, and attached fans, heaters, power boxes, attached hitches and axles.

• Checked over all work of the entire product verifying that it was ready to be tested and shipped to the buyer.

Medication Manager at Deerfield Place Assisted Living, Sheffield May 2011 — January 2012

• Checked tenants blood pressure, oxygen levels, blood sugars, did insulin injections, and dispensed necessary medications.

• Organized and kept careful, correct medication counts twice a shift.

• Assisted patients with mobility when needed, showering, laundry, cleaning, and served meals.

• Kept an organizational flow throughout the facility by keeping things clean and tidy and by using time management.

• Maintained all health records with high level of accuracy and maintained and followed all HIPPA policies.

• Reported to Charge Nurse on duty of any discrepancies, changes in daily activities, along with regular reporting duties.

• Informed oncoming shift of new information and daily report. Office Assistant at Tom Burk-Pioneer Seed Sales Representative, Goodell March 2008 — February 2012

• Answered telephone calls and responded to complaints, questions, and confirmed appointments for customers scheduling meetings to update their seed purchase contracts.

• Greeted guests and customers upon entry of the office and assisted them with payments often exceeding $150,000.

• Provided invoices, sent out bills for upcoming charges and reminders for past due bills.

Proofread seasonal newsletters then prepared them to be mailed to current and potential customers.

• Performed data entry for information on quantity and brand into company provided software.

• Kept up file organization and prevented clutter and chaos in the office by cleaning and keeping everything organized and in the correct places.

• Did bank deposits, transfers, and withdrawals.

Handled and sorted all mail.

• Did personal assistant duties including cleaning his private home, mowing, and making Dr. appointments for him.

EDUCATION

Medical Coding and Billing, North Iowa Area Community College, Mason City August 2010 — May 2011

Graduated on the Dean's List with a final GPA of 3.67. High School Diploma, Hampton-Dumont Highschool, Hampton August 1998 — May 2001

REFERENCES

References available upon request



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