Kayla Saeteurn

***** ** *********** ******

Happy Valley, Oregon 97086

970-***-****

ad1n3n@r.postjobfree.com

EXPERIENCE

Revive Sugaring Studio, Portland OR — Studio Owner / Licensed Esthetician

March 2021- May 2023

-Built strong relationships with clients through exceptional customer service, resulting in a high rate of repeat business and positive referrals

-Offered personalized skincare consultations

-Demonstrated strong business management skills including marketing and day-to-day operations

-Implemented effective marketing strategies utilizing social media and local publications

-Managed finances, including budgeting and expense tracking

The Portland Girl, Portland OR — Licensed Esthetician / Lead Trainer / Front Desk Receptionist

January 2019 - December 2020

-Managed client appointments, answered phone calls, and handled administrative tasks at the front desk.

-Experienced trainer, providing guidance and conducting training sessions for new team members.

-Demonstrated expertise in sales, actively promoting and selling skincare products and upgrades to enhance clients' experience.

EDUCATION

Phagans School of Hair Design, Happy Valley OR — Esthetics

September 2017 - January 2018

Oregon State University, Corvallis OR

September 2015 - June 2017

Clackamas High School, Clackamas OR — High School Diploma

September 2011 - June 2015

SKILLS

Detail-Oriented

Customer Service Adaptability

Relationship-building

Writing

Organization

Communication

Psychology

Administrative Duties

Product Knowledge

Dynamic Salesperson

Business Acumen

Interpersonal Skills

Microsoft Office (Word, Excel, and PowerPoint)

Financial Planning

Adobe Creative Suite

Website Development

SEO Marketing

Google Workspace

Intuit QuickBooks

CRM

CERTIFICATIONS

CPR Certified American Red Cross

Microsoft 365 Fundamentals Coursera

Google Ads Search Certification Skillshop

SEO Foundations Coursera

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