Jennifer Tolleson

GriffIn, Ga. ad1n2r@r.postjobfree.com 678-***-****.

I have extensive customer service experience in an o£Rce setting including but not limited to the Medical, retail and Mortgage Banking fields. I am very capable of learning the functions of any public relations and accustomed to multi-tasking. I get along well with others and also work efficiently on my own. I am seeking a position to utilize my experiences.

Dn Timothy Hamilton Dental Offiee - December 2022-September 2023

Checked patient’s in and out. Sent in pre-authorizaaon and claims, Verified insurance daily. Closed out, balanced and e-submitted claims at the end of the day, Worked with Dentix and Weave.

Cashier / Customer service

Publix, Senoia 2021 – 2022

High volume of customers. Handling of a Gash drawu and self check-out

Front Once / Office Administrator/ Trainer to new employees

EYE CONSULTANTS OF ATLAIVTA. December 2014 – October 2018

Vital part of the front office administration to a high volume, multi doctor office. Check in and out. Answer phures, make appointments, uiage patient problems, handle medication refill request. Work with medical records - incoming and outgoing. Prepare charts and notes for next dayts schedule. Train new incoming emplovees in all facets of the front desk

Office Administrative/ Receptionist

South Oral & Maxillofacial Surgery 2011, MRI Imaging 2013, American Insulated Glass 2014 TEMP JOBS 2011 -2014

EXPANSIVE OFFICE ADMINISTRATFfE DUIIES. Call center, scheduled appointments, scheduled surgery, vmified insurance, collected co-insurance, and receptionist Worked in a glass wholesale company taking large oommercial orders. High customer/patient services and phone calls. Medical offices, MRI ofEces, Dental office, Glass wholesale office submitting orders and arranging delivery of glass

Medical /Executive Secretary to surgeon/Surgery Scheduler RESURGENS ORTHOPAEDICS 2005 – 2010 (LAID OFF)

• Scheduled surgeries with hospitals and medical hardware companies ' Ved6ed insurance • Coded surgery procedures • Phoned in medication to pharmacies • Returned and triaged post-op calls • High patient contact in the office and on the phones • Reviewed/scanned oriFice notes and OP notes for accuracy • cone<xed coinsurance for surgery • Kept the doctor's schedule and the filter for his mail and phone calls • Worked closely with Workers Comp • TouchWorks and IDX computer software.

EXPERE©qCE

Customer service and cashier ' Reviewed ban documents • Submitted loans to investors for purchase ' Worked closely with investors and closing attorneys• Administrative Support • Confidential Correspondence • Document Management • Client Relations • Provider Relations ' Front Office Operations • Departmental Liaison • Documentation and Record Keeping • Innovative Problem Solver ' Medical Coding, Terminology, and Transcription • Microsoft Word (with Excel experience) • Quick Book experience, Collection of monies for co-insurance, Insurance verincation and co-pays, High public relation experience, Rocep6onbt, 50-68 WPM, Seanning, Greenway, Touch Works, Next Gen, EMR