PROFILE

Over *+ years in the Medical Field, Resourceful Customer

service representative with 10+ years of experience, Bilingual in Spanish and English, Expert in Leadership who is eager to apply the correct skills in every industry to make sure the job is done.

EXPERIENCE:

Pharmacy Call Center, KAISER PERMANENTE (OAKLAND,CA)

- 2018-2023— $34/hr

Duties: Refilling prescriptions, Registering new patients, Creating Patient appointments.

Unit Assistant: Maternity/L&D, KAISER PERMANENTE

(OAKLAND,CA) - 2017-2018- $29/hr

Duties: Creating birth certificates, registering new babies/ patients into the Kaiser system, Assigned doctors to patients, Made patient appointments and scheduled C-sections Pharmacy Assistant: Call Center, KAISER PERMANENTE

(LIVERMORE,CA) 2017-2017 - $29/hr

Duties: refilled prescriptions, answered calls regarding medications, created patient appointments, sent medication to other facilities, prepared medications for pick-up. Admitting: KAISER PERMANENTE (RICHMOND, CA) --

2016-2017 - $25/hr

Duties: Enrolled Patients into Kaiser System upon arrival, offered health plans/ insurance to patients, assigned patients to their doctors, Collected debt from patients for hospital bills. Environmental Services: ICU, KAISER PERMANENTE

(OAKLAND,CA) 2014-2016 - $24.70/hr

ad1n2b@r.postjobfree.com

510-***-****

33 11TH ST NE

UNIT 1705

ATLANTA GA 30309

ROBREAUNA RUIZ

Duties: Cleaned hospital patient rooms, restocked hospital equipment, sanitized operation rooms, took out trash, etc. Nanny 2011-2013 (Castro Valley, CA) - $19/hr

Duties: Official nanny from care.com, babysat over 5 families, all children under 10.

EDUCATION:

Alameda Beauty College: Esthetician (Licensed) - 2017 Acalanes High School — Diploma, 2011

American College of Nursing - Medical Assistant: Certification, 2012

OCCUPATION/SKILLS:

Sugar Baby Creamery (Atlanta, GA) - Owner (Food Service) CurlCandi (Atlanta, GA) - Owner (Online Hair Store/E- Commerce)

Fash N' Lash (Atlanta, GA) - Owner (Lashes/Facial services) SKILLS

Bilingual Beginner (Spanish), Years of customer experience within the medical field (Kaiser Permanente)

Team leader and team player, Good with time management, Problem solver, Active listener, Can adapt in new/challenging settings, also An expert in communication, management and interpersonal skills!

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