SPENCER GILES RAGSDALE

**** ******* **. ** ********** DC, 20018 H: 703-***-**** ad1n00@r.postjobfree.com

Summary

I am a confident hospitality professional that has performed in every position of customer interaction from busboy to Assistant General Manager. I am extremely comfortable in high stress environments, which causes me to perform better than normal, especially when dealing with multiple orders at once. I’ am also a team player in all aspects because if the ship goes down then we all fail, so only together do we succeed.

Skills

Bilingual in Spanish

Client-focused sales in hospitality and retail sector

Able to adapt quickly to new systems

Proficiency in Multi-tasking

Works well in high stress environments

Proficient in bookkeeping and financial recording

Trained in Basic Firefighting

CPR and First Aid Certified

Can handle high volume crowds with ease

Interpersonal skills

Wine and liquor expertise

Cicerone Level 1

Outgoing personality

Excellent in Microsoft Excel

Proficient in Microsoft Word

Proficient in Microsoft PowerPoint

Proficient Cannabis Grower of 3 years

Proficient in Social Media Marketing

Proficient in working in team environments

Project Management in horticulture operations

Experience

Head Bartender 11/2022 to 05/2023

Marriott Metro Center

Revamped the Cocktail Program by designing new drinks following the holiday and seasonal changes to implement on the menu which boosted liquor sales overall.

Along with only two other servers managed to tend to 13 bar seats and 33 tables with an average of 3-4 turns on each table per shift.

Performed Liquor/Beer/wine inventory for monthly and weekly par checks to keep accurate records for our corporate accounting standards to be exceeded.

Chief Financial Officer 09/2019 to Present

Joint Operations Inc. Washington DC

Developed well-known brand across DC Metro area delivering home-grown and imported cannabis products to customers.

Went from $0 to an average of 15-21K in sales per week.

Created a unique grow process and feeding regiment that is 100% organic.

Incorporated novel trim techniques applying stress training for each plant, producing more yield, and developing higher quality products.

Ran social media and marketing, as well as networking aspects.

Bartender 04/2019 to 02/2020

Marriott International Renaissance Hotel Washington DC

Took orders of multiple guests and created wonderful libations at customer’s request in a timely manner.

Helped with beer and wine parings for all current and seasonal menu items.

Created many of the Cocktail menus that were rotated monthly or weekly depending on occasion.

Introduced new sources of revenue by adding barrel aged cocktails and two additional beer lines that were sitting in storage beforehand.

Competed in bartender competitions across the company to further develop the craft.

Scouted for management positions until the Pandemic caused layoff of the entire hotel in February of 2020

Catered to group events with 200-500+ guests and had zero issues.

Bartender/ Key Manager 11/2016 to 12/2018

World of Beer One Loudoun Ashburn, VA

Kept track of POS sales and updating menus on 55 Rotating Taps

Kept efficient inventory records of 175 kegs and just over 865 bottles.

Created cocktail menus to pair with tavern style menu items.

In charge of the Petty Cash system to keep accurate accounting records of Tips, Payouts, and Daily Sales

Restaurant Server 11/2016 to 02/2017

Uncle Julio’s, One Loudoun Ashburn, VA

To adhere to corporate training and provide an overall incredible experience for the guest.

Prepped dining room to adhere to health code and restaurant standards to better the guest’s experience.

Worked with a team of 18 other servers to consistently provide 22k-26K in sales for the restaurant.

Server/ Bar back 09/2016 to 11/2016

Suspenders NYC New York, NY

Worked with back of house staff to maintain cleanliness of the kitchen to adhere to New York Health code and quality food standards.

Maintained an overall positive ambiance to ensure that guests have the best experience.

Worked with the bartenders to keep the bar at health code standard and provide a clean environment for the guest.

Education

College Education

United States Merchant Marine Academy Great Neck, NY

2015-2017

New Mexico Military Institute Roswell, NM

2014-2015

High School Diploma 2010- 2014

Culver Military Academy Culver, IN

References Provided Upon Request

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