Chrystal Ziglar

Friendly and helpful people person

Greensboro, NC 27408

ad1mzq@r.postjobfree.com

+1-336-***-****

Experience working with the public as a team member and in settings working alone most of the day. Looking for the opportunity to work in either setting with increased responsibility and less downtime. Authorized to work in the US for any employer

Work Experience

Social Media Engagement

Burn Bags USA - Summerfield, NC

July 2021 to Present

• Answer messages sent to the company by providing product selection guidance and answers to shipping questions

• Reply to comments made on company posts and ads

Manager

AAA Self Storage - Greensboro, NC

May 2023 to November 2023

• Oversaw operations in a facility that offers self-storage unit rentals

• Operated the SiteLink system

• Opened and closed the office Monday through Friday

• Performed move-ins and move-outs

• Filing and updating customer files

• Counted the cash drawer and petty cash daily

• Processed cash, check, and credit/debit card payments

• Sent out welcome and thank you letters via email

• Made collection calls and sent collection emails

• Sent out invoices

• Cleaned the office, lot, and vacated units

• Processed move-ins and move-outs

• Made reservations for units

• Answer tenant questions through email, over the phone, and in person

• Filed paperwork

• Ordered moving supplies and did inventory on the stock

• Operated the SiteLink system

• Ensure storage units are clean and ready to be rented by the next customer

• Delegate work to my assistant

• Interact with customers and sell packing supplies

• Post units from delinquent accounts for public auction when necessary

• Deposit payments

• Buy supplies for the office and storage facility

• Keep up with facility maintenance

• Monthly manager paperwork including but not limited to Monthly Deposit Analysis and Yearly Summary Report

Assistant Manager

AAA Self Storage - Greensboro, NC

November 2022 to May 2023

• Served as assistant manager

• Opened and closed the office

• Counted the cash drawer and petty cash daily

• Processed cash, check, and credit/debit card payments

• Sent out welcome letters and thank you letters via email

• Made collection calls and sent collection emails

• Cleaned the office, lot, and vacated units

• Processed move-ins and move-outs

• Made reservations for units

• Answer tenant questions through email, over the phone, and in person

• Filed paperwork

• Filled in at other locations as assistant manager when needed

• Managed the moving supplies inventory and arranged for an appealing appearance

• Operated the SiteLink system

Operations Manager

Burn Bags USA - Summerfield, NC

May 2021 to May 2023

• Managed new online orders

• Placed the proper tags and information cards with new products

• Printed packing slips and packed orders

• Printed shipping labels and took the packages to the post office for shipping

• Prepared materials for the stitchers

• Hand-cut and made leather straps and attached with various hardware to products

• Trained to use a RELIABLE fabric cutter and a Press N Release heat press

• Used various other hand tools for cutting leather and fabric

• Have novice training on a JUKI industrial sewing machine and a Bernina home sewing machine

• Interacted with customers via email and through social media Sales Associate

Food Lion - Summerfield, NC

April 2022 to November 2022

• Worked as a cashier and as a self-checkout ambassador

• Was responsible for greeting customers as they entered the store, helping with any needs while checking out, and thanking them for their business as they left

• Handled cash, credit, and debit transactions

• Kept my work area clean and sanitized

• Went above and beyond to ensure customers were satisfied with their shopping experience Sales Associate

Tabitha’s Closest and Tabitha’s Furniture Nook - Summerfield, NC February 2020 to August 2021

• Operated the cash register

• Completed daily money and sales paperwork

• Gave friendly and helpful customer service

• Helped sort donations and hung clothing on the sales floor

• Created displays for jewelry and dressed the mannequins

• Made small jewelry repairs. Decorated the store for holidays

• Listed small items and furniture online for sale

• Appealingly arranged the furniture on the sales floor

• Handled cash and card sales

• Helped keep the store clean and tidy

• This job helped me to learn how to interact with the public after years of being a stay-at-home mom. Stay at Home Mom

Home - Stoneville, NC

May 2004 to February 2019

Stayed home with my two sons. Focused on their school work and manners. Cashier

Adam’s Mart - Stoneville, NC

2003 to 2004

• Operated the cash register

• Took cash, check, and card payments

• Filled out cash accountability paperwork

• Stocked the cooler and shelves

• Kept the store clean

Cashier/Grill Cook

Garrett’s Mini Mart - Stoneville, NC

2000 to 2000

• Operated the cash register

• Took cash and card payments

• Filled out cash accountability paperwork

• Stocked the cooler with merchandise and cleaned the store

• Prepared made-to-order food, monitored inventory, and cleaned the grill area after each shift. Education

High school diploma in General Studies

Robinson School House - Summerfield, NC

May 2021 to February 2023

10th grade education in General

Dalton L McMichael High School - Madison, NC

1990 to 1992

Skills

• Customer service (10+ years)

• cash register (10+ years)

• credit/debit card sales (10+ years)

• handling cash (10+ years)

• retail

sales (4 years)

• shipping (2 years)

• Data Entry (2 years)

• Microsoft Excel (Less than 1 year)

• Basic math (10+ years)

• English (10+ years)

• Cashiering (10+ years)

• Microsoft Word (1 year)

• Cash handling (10+ years)

• Basic computer skills (5 years)

• QuickBooks (Less than 1 year)

• Bookkeeping (Less than 1 year)

• Google Docs (Less than 1 year)

• Assistant Manager Experience

Certifications and Licenses

Accounting Specialist(Book Keeping)

August 2022 to Present

I completed 190 hours of online training for Quick Careers Training at Guilford Technical Community College for this certificate including training on Quick Books and Microsoft Excel. Assessments

Customer focus & orientation — Proficient

March 2022

Responding to customer situations with sensitivity Full results: Proficient

Data entry: Attention to detail — Proficient

April 2022

Maintaining data integrity by detecting errors

Full results: Proficient

Customer service — Proficient

November 2022

Identifying and resolving common customer issues

Full results: Proficient

Administrative assistant/receptionist — Proficient March 2023

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Work style: Professionalism — Proficient

March 2023

Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient

Attention to detail — Proficient

March 2023

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Customer focus & orientation — Proficient

November 2022

Responding to customer situations with sensitivity Full results: Proficient

Customer service — Proficient

January 2022

Identifying and resolving common customer issues

Full results: Proficient

Work style: Reliability — Proficient

March 2023

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Administrative assistant/receptionist — Proficient January 2022

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Attention to detail — Proficient

January 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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