Customer Service Call Center
Resume:
CINDY WRIGHT
P
E
*************@*****.***
A
*** ***** ****** **. ****, SC 29038
OBJECTIVE
EDUCATION
My skills in office management, customer service, organization, and communication will be highly valued to your team. My experience in managing office operations, coordinating schedules, and overseeing administrative tasks will help ensure that your projects run smoothly and efficiently. I believe that different perspectives and trying new techniques help businesses evolve, grow, and overcome any challenges that I may face.
Strayer University July 2019 – August 2021
Masters Human Resource Management
University of Phoenix June 2014- July 2016
Bachelor Health Administration w/ concentration in Health Management
University of Phoenix August 2012-May 2014
Associates of Arts Health Care Administration
KEY SKILLS
Great Communication and Leadership Skills
Fast Paced Learner/Multitasker
Critical Thinker and Problem Solver
Computer and Organizational Skills
Collaboration and Teamwork Skills
EXPERIENCE
May 2009 – December 2022
Security • Shift Leader/Sgt. • American Security, ABM, Universal Protection, Allied Universal, G4S Security. (This was a contracted site I worked at for 15 years)
August 2019 – November 2021
Customer Service • Customer Care Representative (Call Center Work from Home) • ComputerShare
December 2008 – November 2010
Management • Assistant Manager • E-Z Shop
January 2005 – August 2008
Caregiver • Comfort Home Care
-Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety top priority while maintaining company policies and procedures.
- Made schedules for about 10-15 employees while staying within our allotted hours. Interview potential candidates for hire. Made hiring recommendations to increase the company’s productivity and profitability with quality workers.
- Assisted in organizing and overseeing assignments to drive operational excellence. Counted cash, and checks, and performed all previous daily operations and did bank deposits.
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