Customer Service Team Member

Loretta Calhoun

Loretta Calhoun

Keokuk, IA *****

****************@*****.***

+1-319-***-****

Currently working as a team member at Arby's. I love helping people and have many years of experience taking care of people with special needs with much gratitude to my own two disabled twins. Have worked as a telemarketer for the last two years for Thomas Cardella and Associates as a third party vendor on behalf of Spectrum. This is the only kind of work I know. I would like to work for a company where I would have a chance to move up in the company. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Housekeeping

River Hills Village - Keokuk, IA

September 2003 to November 2023

Clean residents rooms, change bed linens' take out garbage,vacuum floors, wipe down and sanitize bathrooms' replace toilet paper and paper towels, replace soap in soap dispensers. Education

High school diploma

Keokuk High School - Keokuk, IA

August 1996 to January 2000

Skills

• Telemarketing

• Upselling

• Sales

• Inside Sales

• Direct Sales

• Outbound Sales

• Cold Calling

• Account Management

• CRM Software

• Presentation Skills

• English

• Cashiering

• Customer service

• Outside Sales

• Typing

• Sales Management

• Negotiation

• Cash handling

• Computer skills

• Data entry

• Communication skills

• Medical terminology

• Analysis skills

• Documentation review

• Content management systems

• Project management

• Marketing

• Relationship management

• Research

• Computer Networking

• Salesforce

• B2B Sales

• Strategic Planning

• Business Development

• Management

• Customer Relationship Management

• Sales Support

• Microsoft Powerpoint

• Data collection

• Data collection

• Special needs (10+ years)

• Medical terminology

• Housekeeping management

Assessments

Retail customer service — Proficient

April 2022

Responding to customer situations in a retail setting Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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