DAMEIN ROSE

Alexandria, VA 571-***-****

Skills Summary

Dedicated professional driven by a fervor for leadership, assisting others, and nurturing team development. My expertise is underscored by proficient communication, adept cross-cultural relationship-building, strong computer skills, and analytical acumen. Fueled by an unwavering commitment to continuous learning, I am primed to excel in various roles. These attributes enable me to maintain composure under pressure, as evidenced by my track record of surpassing $350,000 in sales with an impressive 81% close rate in my current position.

Education

Charles Herbert Flowers High School

Graduated in 2014

University of Charleston

Athletic Training / 2014-2015

Google Project Management Certification

In progress

Experience

F.H. FURR

Sewer system specialist / November 2022 -Present

81% close rate with over $350,000 in sales YTD.

-Served as first point of contact for customer in a residential setting.

-Develop plans for drainage projects, outlining tasks, timelines, and resource requirements.

-Estimate costs and negotiate best solution based on customer budget and property needs.

-Coordinate with Inspectors, installation department, and management to ensure repairs and installations are completed on time.

-Identify and mitigate potential risks related to drainage projects, such as unexpected issues or environmental concerns.

-Effectively communicate project updates, challenges to relevant parties.

-Maintain detailed project documentation such as photos, videos, task summaries, estimates, property repair history, invoices, and materials used.

ADT

Smart Home Consultant / October 2021 – September 2022

-Conduct thorough assessments of client requirements and expectations for alarm systems.

-Develop project plans outlining the scope, timelines, and resources required for alarm installations.

-Estimate costs, create budgets, and manage financial aspects of alarm system projects.

- Coordinate with installation teams, management, and clients to ensure seamless project execution.

-Monitor project progress and address any delays to ensure installations are completed on schedule.

-Identify and mitigate potential risks related to alarm system projects, such as technical issues or unforeseen challenges.

- Implement and oversee quality control measures to ensure alarm systems meet specified standards.

-Keep clients informed about project updates, timelines, and any issues that may arise during the installation process.

-Install and update sensors, control panels, home automation devices, and cameras to meet job and legal requirements.

STATE TO STATE CONTRACTING, LLC

Electrical Apprentice (short-term contract) / April 2021 – September 2021

Under the leadership of seasoned electricians in a commercial environment:

-interpret and analyze blueprints.

-Proficiently install panels, disconnects, and junction boxes.

-Skillfully run conduit, pull wire, and install outlets, exit signs, cord reels, and switches.

-Conduct thorough quality checks to ensure compliance with industry codes.

- Operate forklifts, scissor lifts, and personal lifts.

-Diagnose and resolve issues related to faulty wiring.

-Apply critical thinking skills to devise innovative solutions for unique challenges.

-Keep track of tasks and update supervisors on teams’ progress.

PHI GROUP, LLC

Plumbing Technician / June 2017 to August 2021

-As part of the plumbing team, assisted plumbers during various tasks, including demolition, clean-up, and general labor, contributing to the overall efficiency of job sites.

- Transport materials to and from job sites ensuring timely delivery and optimal workflow.

-Collect payments from customers, demonstrating financial accountability.

-Supervised temporary workers on job sites, ensuring tasks were carried out effectively.

-Beyond fieldwork, played a role in supporting the administrative functions by assisting with daily office duties, contributing to the smooth operation of the business.

-Hands-on involvement extended to the installation and repair of sewer and water lines, where I applied technical expertise to maintain and enhance plumbing systems.

-Utilizing hand tools and heavy machinery, I excavated areas as required, demonstrating proficiency in precision excavation techniques.

-Demonstrating versatility, took part in the installation of fixtures, showcasing a comprehensive skill set in various aspects of plumbing work.

Integrity First INC.

Concierge / January 2016 – May 2017

-Greet and welcome residents or clients in a friendly and professional manner.

- Provide information about the facility, services, and local attractions.

- Serve as a point of contact between residents and various departments within the establishment.,

- Handle phone calls, emails, and in-person inquiries, addressing concerns and providing assistance.

- Resolve resident issues or complaints promptly and effectively.

-Anticipate and address potential problems to enhance the guest experience.

- Monitor and ensure the security and safety of residents and their belongings., Collaborate with security personnel to address any safety concerns.,

-Build positive relationships with guests to enhance their overall experience.,

-Collect feedback and convey it to management for continuous improvement.

- Collaborate with housekeeping, maintenance, and other departments to fulfill residents’ requests.

- Utilize computer systems and software for managing e-mails, processing payments, and accessing information.

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