Supriya Reddy Potha Phone no: 443-***-****

Sr QA Analyst E-mail: ad1mqp@r.postjobfree.com

Quality Assurance professional with 12+ years testing experience in Healthcare, Finance, Retail, Courts System, Un-Employment and School web based applications as well as Web Services Edfi Application. Proficiency in using manual testing tools to troubleshoot the system. Strong Knowledge on Bug life cycle.

Strong knowledge about Software Testing Life Cycle (STLC), Defect Management Life Cycle, Software Development Life Cycle (SDLC) and Agile Methodology.

Expertise in Functional and Non Functional testing of Web Based Application.

Experienced in testing application utilizing technologies such as JAVA, .NET, ASP, J2EE

Good Knowledge on IVR tests and procedures.

Expertise in Black Box testing and White Box Testing Methodologies.

Experienced in developing the Test Strategy, Test Plan, Test Scenarios, Test Cases, Coverage Analysis and User Requirement Specification Documents.

Interacted with developers, business analysts, and functional team to review the design/functional issues.

Experience in working Selenium Web Driver and Testim.io using Java and Java Script language.

Experience in Using Business Intelligence Studio SSRS.

Expertise in validating XML’s files using Altova Spy tool.

Expertise in testing Azure cloud based application by creating Json REST API Files based on Business Requirements.

Good at Performance Testing Tool Jmeter.

Created Defect Reports using Quality Center (QC), TFS, Clear Quest and HP ALM

Strong Skills in Performing System, Smoke, Conversion, Integration, Web Services Testing Regression, GUI, End-To-End, UAT, PAT Testing, Front End and Back End Testing.

Experience in running the Automation Testing Scripts using QTP and Selenium.

Experience in writing and executing SQL queries in order to view successful transaction of data and for validating data using TOAD and SQL Server.

Excellent analytical, problem solving, decision-making and presentation skills with ability to co- ordinate activities in a fast paced team environment.

Trained Jr Tester and Explained about how the Application Works.

Active Participated in Status Meeting and open up with issues in application.

Expert in documentation and testing using MS-Office tools like word, excel, power point, project access

Strong team player and contributed towards the team goals and ability to work productively and effectively in a team.

Education: Bachelor of Technology in Computer Science from JNT University, Hyderabad, India

SKILLS:

Operating System

Win95/98/NT/2000/XP, Windows 7 and MS-DOS

Database

DB2,SQL Server, Oracle 9i, 10g and 11g

Web Technologies

ASP.NET, XML, HTML and Java script

GUI

MS-Office 2003/2007 and UML

Languages

Java and Java Script, HTML, XML

DB

SQL, PL/SQL

Tools

TOAD, Quality Center (QC), Rational Management Tools (Clear Case, Clear Quest), HP ALM and QTP,Jira, Azure DevOps,Confluence

Automation

Selenium and Testim.io

PROFESSIONAL EXPERIENCE

Company : Ishift Jan21-Till Date

Role : Sr QA Analyst

Client: Western Alliance Bank

Responsibilities:

Reviewed and analyzed the Business-requirement documents and user specification

Documented the test cases, test execution and bugs in Azure Devops.

Executed all phases and types of testing Integrity testing,System testing,Regression testing, Smoke testing, End-to-End testing and User Acceptance Testing.

Actively co-ordinate with developers and participated in scrum calls.

Understand complex business and functional requirement document in confluence and design test cases that meets the product requirements

Participate in weekly meeting with the management team and walkthroughs

Actively participated in Business requirement calls and dicusiions

Performed backend testing to validate data

Performed SSO and API testing for Tassat Block chain for different transactions Send/Redeem and Deposite

Actively participated in Scrum creremonies, Product Planning and all internal calls

Activity created Test Plan, Traceability Matrics and Test Stargergy document for the project

Co-ordinate with offshore team and developement on bug status and check on progress

Execute Control M jobs to move the data and to process the file

Validate the test logs in Azure portal and ADLS azure data lake storage.

Validate the test result in DB by executes sql commands

Validate different ACH,Recon,DDA,GL,Import XAA, BIC etc.. 53 file exchange product files as part of testing

Company : Deloitte Sep18-Nov2021

Role : Sr QA Analyst

Client: State Of Loiusina

Responsibilities:

Reviewed and analyzed the Business-requirement documents and user specification

Documented test cases for Supplemental Nutrition Assistance Program(SNAP), Temporary Assistance for Needy Familities(TANF),Low Income Home Energy Assistance Program(LIHEAP),Medicaid.

Documented Combo test cases Eligibility System Like SNAF_TANF,CASH_SNAP_MA,SNAP_TANF_DRUG_FELONY_ADDICTION etc.

Developed test cases for case change like Magi Parent to Magi Adult,Magi Adult to Family planning,Magi Child to Magi Chip etc..

Performed Backend Testing using SQL queries

Experience developing Test Plans,Test Scripts, Test Cases and Test Data using Requirement specification guideline and design documemt.

Activity involved in building Regression Suite with SAS Framework

Meeting the required standards, deadlines and task performance successfully and timely

Identified Web Elements using CSS Selectors, Xpath expressions and documented in object repository.

Used the SAS Framwork custom SAS method in Excel file for collection of data.

Co-ordinated and worked with offshore team

Environment: SQL Developer, Share Point, TFS, Azure DevOps, Jmeter,Java, Windows XP/7,Microsoft Excel, Microsoft WordPad.

Client: Blue Cross Blue Shield of Arizona

Responsibilities:

Worked as part of E2E testing team for Altruista Guiding Care application integration with a focus on manual execution of test cases, defect reporting and testing of defect fixes.

My primary role involved QA testing to ensure that the integration of member, provider, claims and authorization data between various workstream applications (M360, HRP, PGR, Guiding Care) was working as designed

Reported bugs on daily basis and discussed those with Respective Business Owners and Retest them after fix.

Compare Member Data from all different source to ensure all are in Syn and Data is Correct.

Compare the generated flat file data of Source System with Destination System.

Environment: M360 (Wipro), Health Edge & PCS (Change Health), Guiding Care (Altruista), TFS – Microsoft Azure DevOps, SQL Server Management Studio, MS Office, Chrome, IE, Sharepoint, 837 EDI files

Client: ASPEN IE New Mexico

Responsibilities:

Reviewed and analyzed the Business-requirement documents and user specification

Documented test cases for Supplemental Nutrition Assistance Program(SNAP), Temporary Assistance for Needy Familities(TANF),Low Income Home Energy Assistance Program(LIHEAP),Medicaid.

Documented Combo test cases Eligibility System Like SNAF_TANF,CASH_SNAP_MA,SNAP_TANF_DRUG_FELONY_ADDICTION etc.

Developed test cases for case change like Magi Parent to Magi Adult,Magi Adult to Family planning,Magi Child to Magi Chip etc..

Performed Backend Testing using SQL queries

Experience developing Test Plans,Test Scripts, Test Cases and Test Data using Requirement specification guideline and design documemt.

Activity involved in building Regression Suite with SAS Framework

Meeting the required standards, deadlines and task performance successfully and timely

Identified Web Elements using CSS Selectors, Xpath expressions and documented in object repository.

Used the SAS Framwork custom SAS method in Excel file for collection of data.

Co-ordinated and worked with offshore team

Client : Arizona Department Of Education Oct'13-Sep’18

Role : Sr QA Analyst

Responsibilities:

Reviewed and analyzed the Business-requirement documents and user specification

Took a leading role in test automation and manual testing, actively involved in creation of detailed test plans test cases and test scenarios for different application modules ( Azure REST API ) according to functional requirements and business specifications.

Responsible for conducting smoke, functional, UI, regression and ad-hock testing of Azure REST API cloud based and WEB applications using Selenium IDE and Jmeter.

Documented Functional Test cases for Azure Web services REST API in MTM.

Created Azure REST API GET,POST,PUTand DELETE Json files to test the middleware of the application.

Developed ETL Scripts to compare Legacy System and Edfi` (New System) and documented related issues in TFS.

Documented Test plan and another project related stuff in shared drive

Designed and implemented Azure REST API performance test plans per customer requests.

Developed Azure REST API performance test plans Scripts. Created Single User as well as Parameterization, Base Line.

Analyzed throughput graphs, hits/second graphs, transactions per second graphs and rendezvous graphs using Jmeter tool.

Reported all performance issues and problems to management as needed

Automated Web Service(REST API) test cases using Jmter

Participated in Test Strategy on how to automate the testing. Selecting the Test Cases for Regression testing and automating the Test Cases using Jmeter.

Created Automated script to validate Backend Data using JDBC Connection.

Responsible for developing and modifying automated test scripts using Jmeter.

Responsible for developing automation test scripts using Selenium PageObject model.

As a member of the Scrum team participated in daily standup meetings, project status meetings as well as retrospective meetings and iteration reviews.

Identified, analyzed, and documented defects utilizing Team Foundation Server as defect tracking system.

Took an active role in static testing activities such as design review and requirements inspections to identify ambiguity and inconsistency in requirements .

Worked closely with Development team, BA and QA teams as well as Stakeholders and members of Management.

Involved in system integration and user acceptance testing (UAT) on later stages of SDLC

Solid SQL skills, can write complex SQL queries; functions, triggers and stored procedures for Backend testing and End-2-End testing.

Comfortable working as a member of integrated team as well as independently.

Monitor QA Team and Helped them to understand the application.

Environment: SQL Developer, TFS – Microsoft Azure DevOps,Share Point, TFS, MTM, Jmeter,C#, Windows XP/7,Microsoft Excel, Microsoft WordPad.

Client: Deloitte - UN Employment Insurance, Florida Mar'13-Oct'13

Role: Sr QA Analyst

Responsibilities:

Performed Smoke Testing, System Testing, Regression Testing, GUI and User acceptance testing of Claims Module in different Environment using Converted data

Participate in weekly meeting with the management team and walkthroughs.

Developed Test Scenarios and Test Cases in HP ALM.

Was involved in executing the Smoke Test in Production Environment.

Viewed and Updated the Project related Documents in Share point.

Participated in Use case document for Contact Center Agent and CCS Supervisor/Manager Desktop.

Tested how to respond to an Authenticated and UN- Authenticated Caller using the CCS Agent Desktop.

Handled Inbound and out bound calls using GSD is a web based Desktop application.

Tested Forward, Cancel, Do not disturb on, do not disturb off, Login and Logout of all Multimedia Channels (Voice, E-mail, and Chat).

Tested Login to CCS Agent Desktop, Answer an Inbound call, Place a call on hold, Retrieve a call on hold and Transfer a call (Warm, Cold).

Documented the issues in HP ALM (Application Lifecycle Management).

Verify the converted data from Legacy System to UFACTS application.

Created Flat File for ICON Testing/Batch testing.

Tested ICON BATCH TESTING for UI 931(Federal), DD214 (MILITARY), IB4 Request and IB4Response and IB6.

Updated the Test scripts in ALM if new functionality is added to the use case (Enhanced Use Case Document).

Performed End-To-End of the application in System test and UAT Environment.

Used Selenium tool to create ‘N’ numbers of claim for web based application.

Developed SQL Quires for Back-end testing in SQL Server

Cooperated and performed with development group to resolve the difficulties came across in test execution Detect software failures so that defects may be discovered and corrected.

Interacted with Business Analysts and Software Developers for bug reviews and Participated in QA meetings Contributed in regular status meetings to state any bugs, problems and risks.

Compare the test results of the UFACTS system with the Legacy system

Perform reviews, walkthroughs, or inspections.

Environment: SQL Developer, Share Point, HP ALM, ASP.Net, Windows XP/7,Microsoft Excel, Microsoft WordPad.

Client: Deloitte - UN Employment Insurance, New Mexico Jan’12-Dec’12

Role: Sr QA Analyst

Responsibilities:

Created Test Cases from the Business Requirement Document, Analysis and Design Document.

Conducted, System Testing, GUI and User acceptance testing of Claims Module in different Environment using Converted data.

Verified the converted screens with use-case document.

Tracked bugs using rational tool (Clear Case) and generated the defect report for the review by the development team.

Responsible for creating Flat file Executing batches for ICON Modules.

Verify the converted data from Legacy System to UFACTS application.

Performed Interface testing for UI 931(Federal), DD214 (MILITARY), IB4 Request and IB4Response and IB6.

Used Selenium tool for testing the UI Application

Participated in various meetings and discussed Enhancement Request issue.

Updated the Test scripts if new functionality is added to the use case (Enhanced Use Case Document).

Participated in Pre UAT testing and driven the Claims Application demo to the client.

Performed End-To-End of the application in System test and UAT Environment.

Performed Report Testing For cross Matches using SSRS (SQL Server Business Intelligence Studio)

Created Claims with different Issues in System Testing Environment and UAT.

Executed SQL queries to validate the backend data using SQL Developer/Oracle Toad

Performed Smoke test for the build in production Environment.

Conducted Regression testing after the bugs have been fixed by the development team.

Cooperated and performed with development group to resolve the difficulties came across in test execution Detect software failures so that defects may be discovered and corrected.

Interacted with Business Analysts and Software Developers for bug reviews and Participated in QA meetings Contributed in regular status meetings to state any bugs, problems and risks.

Compare the test results of the UFACTS system with the Legacy system

Perform reviews, walkthroughs, or inspections.

Environment: SQL Developer, Rational Management Clear- case, Clear-Quest, Server Business Intelligence Studio ASP.Net, Windows XP/7,Microsoft Excel, Microsoft WordPad.

Client: AAA, Costa Mesa, CA Sep’11 – Dec’11

Role: QA Analyst

Responsibilities:

Tested the AAA automobile web based application by executing the test cases manually

Developed test cases for different applications like holiday gifts and memberships for different States.

Worked in the agile development environment with frequently changing requirements and features set.

Validated the backend data in Mainframes (MAC) Systems.

Performed the User Acceptance Testing (UAT) in different Environment like TEST, DEV, QA and PROD.

Created Test cases and updated them for Every Sprint Release in TFS.

Ran the test cases and tracked the defects in defect tracking tool TFS

Used SSRS to develop reports of the AAA Customers.

Extensive experience in Black Box Testing like Functional, System, Ad hoc, Integration, Regression, Security, GUI and UAT Testing.

Extensively used the SharePoint to maintain the Documents and Reports.

Actively attended the sprint meetings

Involved in bug status meetings to state bugs, problems and risks

Co-operated the development team to resolve the difficulties came across in a test execution.

Created detailed periodic status reports for senior management to keep them posted on the progress of the implementation.

Executed Test cases manually, validate test results, and determined the defects, recorded an d reported defects using Clear Quest.

Environment: DB2, SharePoint, COBOL, JCL, Microsoft Office Excel, SSRS, TFS Windows XP/7, .Net, SQL Server, Star tool.

Client: AOC, State Govt. of CA, Santa Ana, CA Mar’11 – Sep’11

Role: QA Analyst

Responsibilities:

Tested the CCMS product by executing test scripts during the Integration Testing, GUI, Functional and Product Acceptance Testing using Black Box Testing Techniques.

Involved in JAD sessions with Business Analysts and SMEs to better understand the Legacy System.

Interacted with Developers and Functional Analysts to understand CCMS Application.

Designed Test Cases/Scripts for Conversion and PAT Testing.

Used SOAP UI to test web services

Validated the Schema name, Header, body of the XML file

Involved in Smoke Testing, Integration Testing,GUI,Conversion Testing, and Product Acceptance Testing.

Performed End-End testing to validate the Converted data from Legacy to CCMS Application.

Conducted Functional testing with valid, invalid inputs for different Scenarios.

Trained Jr Testers about the application and process flow of CCMS

Actively involved in development and modification of the Test Cases/Scripts.

Assisted business analysts in resolving the testing issues.

Effectively documented and communicated testing issues to the testing lead.

Involved in Peer Test Review XML and Java Code.

Executed Test cases and reported the bugs using Quality Center (QC).

Recording the test cases using QTP

Involved in finding the Root cause for the bugs and performed debugging.

Ran the Batch Jobs in CCMS application and validated the results in E-Filing tool

Interacted with Business Analysts and Software Developers for bug reviews and Participated in QA meetings.

Developed Performance Matrix of each report for each build using MS-EXCEL.

Used Clear Case to maintain the daily Test Status Reports.

Environment: Java, JUnit, JBoss, Web logic 9.x, File Zilla 3.0, Oracle 10g/11g, TOAD, Quality Center 10.0, Clear Case, QTP10.0, SOAP UI,Altova xml spy, Altova Diffdog, TCP/IP, FTP, HTML, XML.

Client: Corning ware, Corning Inc. Corning, NY Oct’10 - Mar’11

Role: QA Analyst/ Automation Tester

Responsibilities:

Analyzed the business requirement and charted the test plans based on inputs from the QA lead and the Business analyst

Tested the web site

Developed test plans, test scenarios, test cases, Traceability matrix Test summary reports and test execution matrix.

Created and Ran the Test cases using TFS.

Involved in Designing and Developing Test Scenarios for the application.

Performed smoke test after each and every code drop.

Involved in writing Test Strategies, Test Plans and Test cases

Used Black box testing techniques like Functional testing,GUI and non-Functional testing.

Navigational testing of the hyperlinks provided in the web pages in different browser and operating system combination

Interacted with developers to resolve different Quality Related Issues

Worked in the agile development environment with frequently changing requirements and features set.

Worked extensively with SQL and Toad to the test data from Database for Validation Testing

Reviewed and executed IVR test cases.

Performed regression testing for every modification in the application and new builds.

Performed end-to-end testing after bug fixes and modification.

Actively participated in the test case review sessions with Business Analysts

Developed Performance Matrix of each report for each build in EXCEL spread sheet.

Upload all the documents in Share point.

Successfully executed all the test cases manually

Created Defect Change Reports TFS.

Involved in defect review meeting, with business core team and developed use case analysis.

Environment: Windows 7, SQL Server, .NET, Java, C++, HTML, XML, Java, TFS, SQL Server.

Matrix One Software, Hyderabad, India. Apr’08 – Apr’10

Client: ICICI Bank

Role: QA Analyst

Responsibilities:

Followed up with standard software testing life cycle (STLC) to perform different types of testing for the projects.

Participated in peer review meeting for created Test plan, test cases and analyzing various testing documents and process of testing life cycle.

Involved in discussions with functional, development and user groups to familiarize with requirements

Used HP QC and QTP to Developed and execute Automation and Manual test cases for Functional and Regression testing of various modules of the application.

Involved on testing the new Functionalities based on test cases and co-ordinate with the Development team in fixing the issues.

Performed Integration testing to test the functionality of the modules.

Executed Test cases manually, validate test results, determine defects, record and report defects.

Performed Black Box Testing,End-to-End, System, Integration, Regression,GUI, UAT and Back End Testing.

Performed database testing by writing queries in Oracle.

Performed UAT testing in the UAT environment prior to notify to the customer to start performing UAT testing.

Recording, Tracking and Closing of defects/bugs in a systematic manner into a defect Tracking System and used to prepare bug report.

Environment: Win Runner, QC, Manual testing methodologies, ASP.NET, Toad, FTP, TCP/IP, Toad, Windows XP, Oracle 10g.

Matrix One Software, Hyderabad, India. Feb’07 – Mar’08

Client: ICICI Bank

Role: QA Analyst/ Automation Tester

Responsibilities:

Involved in analyzing system design specifications and developed Test Plans, Test Scenarios and Test Cases to cover overall quality assurance testing.

Developed Test Scripts based on manual Test cases in QTP.

Perform manual testing and created various test results to track the testing results.

Created Defect Change Reports using Quality Center (QC).

Followed up with standard software testing life cycle (STLC) to perform different types of testing for the projects.

Validation testing i.e. ability to connect to the database to retrieve dynamic data.

Tested for look and feel of web pages.

Participated in peer review meeting for created Test plan, test cases and analyzing various testing documents and process of testing life cycle.

Create standard testing life cycle flow diagram for projects and presented to test team to follow testing process.

Involved in designing and developing Test Scenarios.

Updated RTM in daily, send status report and daily tracking report to test manager.

Performed UAT testing in the UAT environment prior to notify to the customer to start performing UAT testing.

Responsible for involving System, Regression, functional and smoke and testing.

Developed SQL Queries to retrieve

Involved in Defect review meetings with development teams in resolving the issues.

Environment: ASP.net, SQL server 2000, IE 6.0, WIN 2000/ XP, Ms-office, Telnet, TCP/IP, Oracle 9i, Java

Suvarna Techno soft (P) Ltd, Hyderabad, India May’06 - Feb’07

Health Care Management System

Role: QA Analyst

Responsibilities:

Active involvement in all Phases of Software Development Life Cycle (SDLC).

Prepared Test Plans and Requirement Traceability Matrix (RTM).

Created Test Cases for different categories of reporting

Performed Black Box testing techniques like smoke testing Functional, Performance Testing

Performed regression testing for every modification in the application and new builds.

Created Defect Change Reports using Quality Center (QC).

Interacted with developers to resolve different Quality Related Issues.Involved in defect status reporting .prepare bug summary reports.

Tested the application on multi-platforms for compatibility and browser dependency

Participated and involved in Status meetings.

Environment: 2EE1.3, Struts1.1, JSP2.0, Servlets, JDBC, JavaScript, XML, Oracle 9i, Weblogic7.0 Application Server.

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