Jaylin Brown

ad1mpn@r.postjobfree.com

***** ******* *****

Saint Louis, Mo 63137

314-***-****

Career Objective

Seeking a challenging/rewarding career to utilize and expand my current leadership & service skills.

Strengths and Skills

● Ability to plan, prioritize and complete projects

● Ability to communicate effectively with people of all ages and backgrounds

● Ability to analyze clients’ needs and effectively problem solve

● Motivated to meet goals and exceed expectations

● Proficient with computers and a variety of programs

● Ability to multitask simultaneously

11/2013-04/2019 DTLR Clothing

Saint Louis, Mo

Manager / Asst Manager

Handling all managerial duties

Including scheduling, training,

cash handling, monitoring daily

store goals and sales

01/2011-11/2013

Convergys Saint Louis, Mo

Customer Service Rep

Assist customers with billing concerns, product concerns, replacement services, trouble

shooting, and data entry for new service. All the while providing our customers with an

exceptional customer service experience.

07/09-01/11 St. Louis Community Credit Union Saint Louis, Mo

Teller

Responsible for the handling, processing, and services of clients’ branch transitions in a

prompt, efficient, and accurate manner. In this role I also adhered to all bank

security/compliance requirements, cross sold bank services, and addressed customers

concerns in detail. All the while, providing a polite customer service experience. I

continuously exceed quality requirement, team goals and company expectations.

08/06-06/09 National Asset Recovery Services Saint Louis, Mo

Billing Representative/Direct Sales and Order Entry

Assist customers with billing concerns via telephone, while also taking orders for new

service. This position requires great attention to detail, staying organized and excellent

written/verbal skills. Using those skills allowed me to advance at higher levels within my

department and maintain my individual goals.

02/04-08/06 Lennox Heating & Cooling Saint Louis, Mo

Warehouse

This position was created to support the shipping department with manual special

processing including but not limited to: scanning packages, auditing packages, auditing,

and loading and unloading heavy packages to and from our trucks.

Education:

Riverview Gardens Senior High School Saint Louis, Mo