Store Manager Customer Experience

Naomi L Lardner

**** ********* *****, *******, ****** 99654

Cell: 907-***-****

***********@*****.***

OBJECTIVE

To achieve working for an innovative company with prospects for growth as well as employee job protection.

Summary of Qualifications

Proven track record of delivering a consistent extraordinary customer experience

Multitasking at a high level

Ability to excel in meeting goals and exceeding expectations

Have the training and education to be successful at all tasks

Always look to improve performance for myself as well as my peers

Always advocating for fair working entitlement

WORK EXPERIENCE:

AT&T (02/01/2021 – Current) – Assistant Store Manager

Wasilla, Alaska Supervisor: Aaron Fields

Hours per week: 40

Duties:

Develop and attain customer experience and sales

objectives for assigned store. Assist the Store Manager

in the daily operation of a retail store. Key Roles and

responsibilities: Under the direction of the Store Manager,

schedules employees, maintains inventories, conducts

physical inventories, maintains store appearance, and

completes day-to-day paperwork as directed

AT&T (02/02/2020 – 01/31/2021) – Store Manager

Supervisor: Brandon Cuaresma

Hours per week: 40

Filled in to cover for store manager during the pandemic, maintained a safe work environment, was the only store in the state to never close during any time period during COVID. Kept all employees safe and protected. Maintained a healthy balance to all working employees for support during that time

AT&T (11/16/2015 – 01/31/2020) – Assistant Store Manager

Wasilla, Alaska Supervisor: Sara Silvers

Hours per week: 40

Duties:

Develop and attain customer experience and sales

objectives for assigned store. Assist the Store Manager

in the daily operation of a retail store. Key Roles and

responsibilities: Under the direction of the Store Manager,

schedules employees, maintains inventories, conducts

physical inventories, maintains store appearance, and

completes day-to-day paperwork as directed

AT&T (8/6/2012 - 11/15/2015) – Retail Sales Consultant

Wasilla, Alaska Supervisor: Karl Main

Hours per week: 40

Duties:

Assists customers with the purchase of Company products and services, features, accessories and bill payments. Answers inbound calls and assists sales representatives. Processes paperwork and performs other duties as assigned by management. May sell all products and services offered by the Company.

EDUCATION:

AT&T University

Retail Management Development Program

2014 Graduate

College/University

University of Phoenix

Bachelor of Science - Criminal Justice Administration

High School

Denver South High School (08/03/1990 - 05/15/1994) Denver, Colorado

Summary

I am a very hard worker and a team player; I give 110% in everything that I do. I am a dedicated employee and I am quick to learn new things. I strive for success and I am the perfect candidate for this position. I have previous experience in HR and admin duties that we can discuss in my interview.

Contact this candidate