JUDITH S. WRIGHT

Mobile: +1-813-***-****

e-mail: ad1mlz@r.postjobfree.com

OBJECTIVE:

To work and be able to share my skills in your organization where I can utilize the knowledge and training I have obtained from my education, work experience and eventually create more learning for success.

To utilize my extensive through performing the task satisfactory, functionally and eventually take part in the success of the company through contribution of ideas and effort for its advancement.

SUMMARY OF QUALIFICATIONS:

Completed a Bachelor Degree of Business Administration

With strong customer service experience

With clerical administrative abilities (Encoding and Filing)

Familiar with Computer Software’s such as Microsoft Office 2007 (Microsoft Word, Microsoft Excel and Microsoft PowerPoint)

Highly competitive self-starter who is organized disciplined and goal-oriented

Personable,articulate and professional in both appearance and manner

Driven to learn and apply new ideas and skills. An effective team leader

Enthusiastic, creative and willing to assume increase responsibility

Unique ability to adapt quickly to challenges and changing environments

Resourceful and committed. Versatile and adaptable

WORK EXPERIENCE:

TJMAXX

February 2020 to present:

Position: KEY CARRIER / CUSTOMER EXPERIENCE COORDINATOR

Major Areas of Responsibilities:

Customer Experience:

Maintains coverage of front line and ensures sales floor visibility during assigned shift

Adheres to and acts as the Manager on Duty (MOD)

Ensures service level is consistent with the company’s standards in efficiency, friendliness and cleanliness

Creates a positive internal / external customer experience

Role models exceptional customer service

Human Resources:

Provides continuous feedback, recognition and coaching to Associates

Ensures adherence to all policies and procedures, i.e. Labor laws, break policies, Open Door, Associate motivation, etc.

Maintains a risk free environment and follows guidelines when reporting any incidents.

Merchandising:

Maintains Customer Ready Standards while acting as MOD

Ensures the execution of merchandise programs

Adheres to directives and completes projects as directed

Operations:

Adheres to and ensures compliance of all Best Methods

Acts responsibly in following company authorization procedures (i.e. returns, layaway approvals, etc.)

Supports Door to Floor, ensuring all Associates are utilizing Working Smart Principles

Maintains proper Associates coverage in service areas, enhancing the customer’s experience

Loss Prevention & Security:

Ensures physical security and safety procedures are adhered to and company assets are protected

Ensures all operational/shrink procedures and strategies are followed by Associates and issues are addressed/resolved as needed

Maintains a risk free environment and follow guidelines when reporting any incidents

Partners with Loss Prevention and Management on all concerns and potential LP issues

Special projects as assigned

MARSHALLS

3802B South Dale Mabry Hway 33611

November 2013 to present:

Position: KEY CARRIER/COORDINATOR

Major Areas of Responsibilities:

Customer Experience:

Maintains coverage of front line and ensures sales floor visibility during assigned shift

Adheres to and acts as the Manager on Duty (MOD)

Ensures service level is consistent with the company’s standards in efficiency, friendliness and cleanliness

Creates a positive internal / external customer experience

Role models exceptional customer service

Human Resources:

Provides continuous feedback, recognition and coaching to Associates

Ensures adherence to all policies and procedures, i.e. Labor laws, break policies, Open Door, Associate motivation, etc.

Maintains a risk free environment and follows guidelines when reporting any incidents.

Merchandising:

Maintains Customer Ready Standards while acting as MOD

Ensures the execution of merchandise programs

Adheres to directives and completes projects as directed

Operations:

Adheres to and ensures compliance of all Best Methods

Acts responsibly in following company authorization procedures (i.e. returns, layaway approvals, etc.)

Supports Door to Floor, ensuring all Associates are utilizing Working Smart Principles

Maintains proper Associates coverage in service areas, enhancing the customer’s experience

Loss Prevention & Security:

Ensures physical security and safety procedures are adhered to and company assets are protected

Ensures all operational/shrink procedures and strategies are followed by Associates and issues are addressed/resolved as needed

Maintains a risk free environment and follow guidelines when reporting any incidents

Partners with Loss Prevention and Management on all concerns and potential LP issues

Special projects as assigned

EDUCATIONAL BACKGROUND

BACHELOR DEGREE – BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION

MAJOR IN COMPUTER MANAGEMENT

NATIONAL COLLEGE OF BUSINESS AND ARTS, Philippines – October 1998

SKILLS

Above average typing speed.

Knowledge in minor computer troubleshooting.

Strong customer service experience.

Handles pressures regarding work issues.

Strong communicator with excellent clerical skills.

Dynamic and enthusiastic.

Capable of working independently with minimum supervision.

Possesses the ability to get things done

Readiness to adopt any changes required for the growth

Dedicated, hardworking person with positive attitude

Flexibility adapting to a wide variety of workplace

Ability to communicate effectively

A team player with proven ability to work on own initiative

Ability to maintain good relations with colleagues.

PERSONAL INFORMATION:

Gender: Female

Date of Birth: December 28, 1976

Place of Birth: Philippines

Age: 42

Civil Status: Widow

Nationality: Filipino

Language Spoken: Native Filipino, English & Japanese

Religion: Christian

Location: 607 Huntington St. Brandon Fl. 33511

Visa Status US Citizen

Driving License: Yes

References: upon request

I hereby certify that the above information are true and correct to the best of my knowledge.

JUDITH SIMON WRIGHT

Applicant

To : The HR Manager

Dear Sir/Madame,

Kindly find attached herewith a copy of my CV which clearly states my personal and professional profile.

If I’m given an opportunity to be part of your organization, I assure you to do my best to be fully dedicated and be professional in my assignments.

Thanking you in anticipation and I am available for an interview in this regard at your earliest convenience.

Yours truly,

Judith Simon Wright

Applicant

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