JUDITH S. WRIGHT
Mobile: +1-813-***-****
e-mail: ad1mlz@r.postjobfree.com
OBJECTIVE:
To work and be able to share my skills in your organization where I can utilize the knowledge and training I have obtained from my education, work experience and eventually create more learning for success.
To utilize my extensive through performing the task satisfactory, functionally and eventually take part in the success of the company through contribution of ideas and effort for its advancement.
SUMMARY OF QUALIFICATIONS:
Completed a Bachelor Degree of Business Administration
With strong customer service experience
With clerical administrative abilities (Encoding and Filing)
Familiar with Computer Software’s such as Microsoft Office 2007 (Microsoft Word, Microsoft Excel and Microsoft PowerPoint)
Highly competitive self-starter who is organized disciplined and goal-oriented
Personable,articulate and professional in both appearance and manner
Driven to learn and apply new ideas and skills. An effective team leader
Enthusiastic, creative and willing to assume increase responsibility
Unique ability to adapt quickly to challenges and changing environments
Resourceful and committed. Versatile and adaptable
WORK EXPERIENCE:
TJMAXX
February 2020 to present:
Position: KEY CARRIER / CUSTOMER EXPERIENCE COORDINATOR
Major Areas of Responsibilities:
Customer Experience:
Maintains coverage of front line and ensures sales floor visibility during assigned shift
Adheres to and acts as the Manager on Duty (MOD)
Ensures service level is consistent with the company’s standards in efficiency, friendliness and cleanliness
Creates a positive internal / external customer experience
Role models exceptional customer service
Human Resources:
Provides continuous feedback, recognition and coaching to Associates
Ensures adherence to all policies and procedures, i.e. Labor laws, break policies, Open Door, Associate motivation, etc.
Maintains a risk free environment and follows guidelines when reporting any incidents.
Merchandising:
Maintains Customer Ready Standards while acting as MOD
Ensures the execution of merchandise programs
Adheres to directives and completes projects as directed
Operations:
Adheres to and ensures compliance of all Best Methods
Acts responsibly in following company authorization procedures (i.e. returns, layaway approvals, etc.)
Supports Door to Floor, ensuring all Associates are utilizing Working Smart Principles
Maintains proper Associates coverage in service areas, enhancing the customer’s experience
Loss Prevention & Security:
Ensures physical security and safety procedures are adhered to and company assets are protected
Ensures all operational/shrink procedures and strategies are followed by Associates and issues are addressed/resolved as needed
Maintains a risk free environment and follow guidelines when reporting any incidents
Partners with Loss Prevention and Management on all concerns and potential LP issues
Special projects as assigned
MARSHALLS
3802B South Dale Mabry Hway 33611
November 2013 to present:
Position: KEY CARRIER/COORDINATOR
Major Areas of Responsibilities:
Customer Experience:
Maintains coverage of front line and ensures sales floor visibility during assigned shift
Adheres to and acts as the Manager on Duty (MOD)
Ensures service level is consistent with the company’s standards in efficiency, friendliness and cleanliness
Creates a positive internal / external customer experience
Role models exceptional customer service
Human Resources:
Provides continuous feedback, recognition and coaching to Associates
Ensures adherence to all policies and procedures, i.e. Labor laws, break policies, Open Door, Associate motivation, etc.
Maintains a risk free environment and follows guidelines when reporting any incidents.
Merchandising:
Maintains Customer Ready Standards while acting as MOD
Ensures the execution of merchandise programs
Adheres to directives and completes projects as directed
Operations:
Adheres to and ensures compliance of all Best Methods
Acts responsibly in following company authorization procedures (i.e. returns, layaway approvals, etc.)
Supports Door to Floor, ensuring all Associates are utilizing Working Smart Principles
Maintains proper Associates coverage in service areas, enhancing the customer’s experience
Loss Prevention & Security:
Ensures physical security and safety procedures are adhered to and company assets are protected
Ensures all operational/shrink procedures and strategies are followed by Associates and issues are addressed/resolved as needed
Maintains a risk free environment and follow guidelines when reporting any incidents
Partners with Loss Prevention and Management on all concerns and potential LP issues
Special projects as assigned
EDUCATIONAL BACKGROUND
BACHELOR DEGREE – BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION
MAJOR IN COMPUTER MANAGEMENT
NATIONAL COLLEGE OF BUSINESS AND ARTS, Philippines – October 1998
SKILLS
Above average typing speed.
Knowledge in minor computer troubleshooting.
Strong customer service experience.
Handles pressures regarding work issues.
Strong communicator with excellent clerical skills.
Dynamic and enthusiastic.
Capable of working independently with minimum supervision.
Possesses the ability to get things done
Readiness to adopt any changes required for the growth
Dedicated, hardworking person with positive attitude
Flexibility adapting to a wide variety of workplace
Ability to communicate effectively
A team player with proven ability to work on own initiative
Ability to maintain good relations with colleagues.
PERSONAL INFORMATION:
Gender: Female
Date of Birth: December 28, 1976
Place of Birth: Philippines
Age: 42
Civil Status: Widow
Nationality: Filipino
Language Spoken: Native Filipino, English & Japanese
Religion: Christian
Location: 607 Huntington St. Brandon Fl. 33511
Visa Status US Citizen
Driving License: Yes
References: upon request
I hereby certify that the above information are true and correct to the best of my knowledge.
JUDITH SIMON WRIGHT
Applicant
To : The HR Manager
Dear Sir/Madame,
Kindly find attached herewith a copy of my CV which clearly states my personal and professional profile.
If I’m given an opportunity to be part of your organization, I assure you to do my best to be fully dedicated and be professional in my assignments.
Thanking you in anticipation and I am available for an interview in this regard at your earliest convenience.
Yours truly,
Judith Simon Wright
Applicant