CAREY DODSON

*** ********* ***** *******, ** ****3 E. ad1mls@r.postjobfree.com C. 205-***-****

Licensed Realtor®

Professional Profile

Results-oriented and highly motivated Realtor® with 10+ years of progressive home buying, rehabbing and resales experience. Confident, ambitious, and a well-versed professional in guiding home buyers through the purchase, loan and closing processes. Emphasis on completing tasks in a timely, efficient, and thorough manner. Well-honed communication skills with the ability to interface at all levels. Team player who can work well independently while developing working relationships with clients and across organizations. PROFESSIONAL EXPERIENCE

Independent Realtor, EXP Realty Birmingham, AL/Santa Rosa Beach, FL October 2019 – Present

• Analyze property markets to help clients make informed decisions about buying, selling, and renting real estate properties

• Assist investor clients in analyzing information regarding government zoning, expected property value growth, taxes, traffic volume to help them make decisions about profitable investments

• Maintain a positive flow of communication with other agents, buyers and sellers, mortgage offices and attorneys in the home buying process

• Promote sales of properties through online marketing, open houses, multiple listing services and advertising

• Communicated with clients to understand their business needs and found locations to help them realize their business goals

• Obtained Certified Home Marketing Specialist designation

• Licensed Real Estate Salesperson in Alabama and Florida Sole Proprietor, Azure Properties Group, LLC Birmingham, AL January 2013 – Present

• Oversee the acquisition, rehabilitation, and disposition of residential off-market property in Birmingham

• Provide off-market single and multiple family residential inventory to customers according to their ROI criteria in four states (AL, MS, GA, HI)

• Plan projects by identifying necessary equipment, tools and required assistance

• Restoration and repair of single-family properties

• Repaired flooring, baseboards, drywall and remodeled kitchens and bathrooms achieving optimal customer satisfaction

Sales Engineer I, Spectrum Enterprise Vestavia Hills, AL March 2012-November 2018 Identified customer service requirements by establishing personal rapport with potential and actual customers and other clients in a position to understand service requirements needed for the business.

• Prepared sales engineering reports by collecting, analyzing, and summarizing sales information and trends.

• Built trusted advisor role with customer organization and provided pre-sale technical support to clients.

• Determined customer requirements and needs as well as communicated technical advantage of proposed solution.

• Handled designing and costing customer network solutions, ROI calculations as well managed customer relationships.

• Recommended improved materials and devices to clients to show how change will lower cost or increase production.

• Identified areas of improvement for customer satisfaction and communicated with upper management. Associate Sales Engineer, Charter Business Vestavia Hills, AL January 2011-March 2012 Communicated with customers directly and through account executives to understand prospective customers’ current network situations. Performed needs analyses and produced strategic, cost-effective network bids and solutions.

• Created and presented proposals that successfully met customers’ communications requirements.

• Engineered and designed strategic voice, video or data service to produce a robust, cost-effective strategic networking solution for the customer and demonstrated how a product would meet specific client needs.

• Helped the prospect client to understand and value the benefits of Charter Business products and services; minimized and alleviated prospects’ perceived risks with regard to the buying decision for the product.

• Worked with other providers of equipment and services, including Charter cable engineering and system engineers, to develop winning solutions to customer’s data, voice or video network requirements.

• Maintained current knowledge of industry and emerging technology trends within the telecommunications industry and assist in the training of Account Executives on technical issues and other updates of the system. Technical Services Manager, 3point Technologies Columbus, MS August 2009-January 2011 Primary areas of responsibility include: Local, metropolitan, and wide area data networks, voice networks, operating systems, Internet and Intranet services, electronic mail, and computer operations to implement security goals.

• Supervised staff of 4+ technicians in the service department of a technology retailer supporting education, government, corporate and small-medium business clients to develop improved performance strategies.

• Served as the company’s only Apple Certified Maintenance Technician and HP LaserJet Repairman.

• Implemented and supervised break/fix parts ordering processes with Apple, HP, Dell, Quantum NEC, ViewSonic, Ricoh and other hardware vendors for troubleshooting network problems and outages that may arise.

• Managed server migration/upgrade routines, backup utilities and remote maintenance of the company. Desktop Technician II, University of Southern Mississippi Hattiesburg, MS July 2007-August 2009 Worked across a broad range of technologies in multiple areas of the business to support incidents, problems and requests. Assisted in answering IT requests via phone, email, live chat, or instant message and explaining solutions in technical and nontechnical terms to ensure that work is carried out within agreed service level.

• Supported Help desk and hardware support and escalation resolution responsible for installing, maintaining, troubleshooting, and repairing computers and networks in 30+ campus buildings and satellite offices.

• Supported of sixteen VMware thin clients in medical clinic to assist in technical issues for the client.

• Provided on-site technical service and support for 200+ faculty and staff while developing an excellent rapport with clients.

• Utilized Deep Freeze to prevent students from altering computer settings and application of Norton Ghost and Acronis True Image to provide uniformity of settings in desktop deployment within the university and faculty.

• Initiated installation and configuration of independent and networked printers as well as provided ongoing maintenance and malware disinfection on student and staff computers of the school for security purposes. Telecommunications Technician, East Mississippi Community College Mayhew, MS September 2000-June 2007 Established communications systems by installing, operating, and maintaining voice and data telecommunications network circuits and equipment. Ensured safe work environment by following codes, standards and legal regulations.

• Experienced in handling troubleshooting and testing cabling for damage and other necessary repairs.

• Supported network administration assistance and help desk technician for 3 college campuses in excess of 3000 students and 100+ faculty and staff members with Windows 2003 Sevier Active Directory and Exchange Server.

• Served as instructor for basic computer repair course and as a Workforce Trainer for elementary school teachers utilizing classroom, laboratory and online Blackboard Technology for teaching purposes including organized web design as well as conduct maintenance supporting event scheduling for the campus technology center.

• Worked as a technical writer for pulp and paper manufacturing utilizing Microsoft Word and extensive illustrations. CERTIFICATES & TRAINING

Certified Home Marketing Specialist

Cisco Certified Design Professional (Expired)

Cisco Certified Network Professional (Expired)

Metro Ethernet Forum – CECP (Expired)

Apple Certified MacIntosh Technician (Expired)

CompTIA Network+

CompTIA A+

Associates of Applied Science Degree in LAN Technology East Mississippi Community College May 2005

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