Montrell D. Calhoun

Phone: 980-***-**** ad1mlj@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Results-oriented Human Resource professional with over five years’ successful experience in diverse work environments including Financial Services, Non-profit and the Technology related industry. Expertise in supporting multi-phase process design projects while applying best practice methodologies. Experienced in strategic initiative planning, roadmaps, strategy execution and directives. Proficient in Roster Management Tool, Cohort Participant Tracking, Data Analysis/Reporting, and all MS Office Applications. Team player with a proven track record of bringing cross-functional teams together and improving internal communications. Comprehensive end-to-end HR process management skills.

PROFESSIONAL EXPERIENCE

Signatura Consultants a DISYS Co. 2022 - 2023

Human Resource Process Design Analyst

Functioned as a consultant for 12 months at Signature for a role within Bank of America. Supported line of business and Global Human Resources initiatives to analyze HR data to create effective organizational policies based on findings using employee satisfaction ratings, training results, departmental productivity numbers and any other information relevant to the company.

Liaison with senior HR leaders to better understand how HR drives critical business decisions. Served as a strategic partner throughout the bank for Human Resources. Directly contributed to business advisory, operations, HR processes, and special projects.

Organized data into manageable segments. Cleaned data to eliminate any errors and create more meaningful analyses. Analyzed data manually and by using various tools and programs like Roster Management Tool, Cohort Participant Tracking and SharePoint.

Collaborated in the development of policies and training programs to target data conclusions.

Ensured employee compliance with organization policies based on data-informed evidence. Assisted HR employees with data-informed aspects of employee compensation, benefits, and training.

Charlotte Choice Charter School 2012 - 2022

Operations Project Manager / Human Resources

Managed $1.7million annual budget; researched funding sources and helped process grant proposals for Charlotte Choice Charter from end-to-end. Provided direct support to my team which resulted in an increase in productivity by 60% in 4 months and 70% in 6 months.

Wrote and helped revise departmental policies and procedures in accordance with state/local compliance-regulatory requirements. Worked directly with upper management team to ensure that policies and procedures are met while supervising team of 10 resources.

Managed supervision of all non-educational staff including performance reviews. Responsible for interviewing, hiring/onboarding, orientation, and Human Resource (HR) capacity planning. Applied various methods for personnel workers assessment practices. Handled staff development mediation, conflict resolution benefits and compensation, and HR records management. Responsible for employee termination as needed.

Managed 90% timely completion of all projects. Consistently kept costs within budget and reduced employee benefit cost by 15%. Completed cost management to estimate, budget, and control cost for the completion of the project within the approved budget and facilitation of site locations.

Launched a standard project management plan that is used as a standard for planning, training, and consulting for other local non-profit organizations. Functioned as liaison between the Program Director and the client organizations to ensure RFP compliance and project completion. Developed and managed overall project plans for site location and executed marketing programs. Documented the actions necessary to define, prepare, integrate, and coordinate program plans.

Performed the work defined in the project management plan to achieve objectives while identifying key project milestones. Tracked, reviewed and regulated the progress to meet the performance objectives.

Researched and wrote proposals to obtain Government funding from the U.S. Department of Education. Developed RFP (Request for Proposal) responses for Non-profit Organization, using available tools to meet grant requirements. Responsible for RFP project management cycle.

Wells Fargo Financial Services 2008-2014

Project Team Lead and Consultant

Promoted to Manager with 10 direct reports. Responsible for the overall loan processing operations within the unit. Work directly with upper management team to ensure that policies and procedures were met.

Provided direct support to my team which resulted in an increase in productivity by 60% in 4 months and 70% in 6 months.

Trained new hires and provided refresher training modules to current employees.

Primary point of contact for internal and external requests/concerns during the loan processing.

Ensured compliance with appropriate government and investor regulations while maintaining secondary market investor standards. Responsible for documentation on complex loan packages. Interpret policies while analyzing client refinance and legal documents.

Assistant Manager for approximately 30 employees. Liaison between direct management and other department managers for 1st and 2nd shift, to include Senior Leadership Team.

Responsible for department reviews, employee performance reviews, goal setting and coaching when needed.

Conducted staff meetings weekly to ensure my team is prepared for the upcoming week. Monitored employee attendance and provided weekly time sheets to upper management.

Monitored daily workflow and provided effective feedback to team members.

Developed and revised department employee training procedures.

Compiled time sensitive operation metrics/analytics on a daily, weekly, and monthly basis for overall reporting status.

Developed presentation briefings for Management team.

Responsible for protection of time sensitive and confidential data (PII).

EDUCATION

Bachelor of Science - Business Management University of Phoenix, Charlotte, NC

Central Piedmont Community College – PMP Certification

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