Chareen Hodge

Los Angeles, CA

ad1mli@r.postjobfree.com

562-***-****

Recruitment specialist responsible for leading scalable global talent acquisition teams, specializing in cutting edge sourcing techniques. Experience in recruitment process outsourcing (RPO) for clients on a national scale. Process-driven with a focus on the bottom line.

Strengths include: • Cutting edge sourcing product test & usage • Sourcing products-system design • Recruitment process and sourcing solution design & improvement • Succession Planning • Performance Management • Coaching & Mentoring • Training & Development • P&L Management • Vendor Selection & Management • SOW and Budget Management • Contract Negotiations • Operations Focused • Metrics-Driven • Strategic Thinker • Multi-Tasking and working in high operational tempo •MS Office Suite (Outlook, Excel, Access, Word, PowerPoint)

Employment History

Sr. Client Lead Recruiter

5/2022 – 3/2023 Amazon Los Angeles, CA

Companywide Downsizing

Partner with hiring teams to build effective closing strategies with an ability to manage customer/partner expectations through a deep understanding of return on investment.

Recommend ideas and strategies related to recruitment that will contribute to the long-range growth of the company, implementing any new processes and fine-tuning standard processes for recruiting that fits within Amazon's mission to deliver the highest quality results to the customer.

Articulate in writing recruiting plans with deliverables, timelines and a formal tracking process.

Interview candidates within the framework of the position specification. Screen, interview and prepare an ideal candidate slate within an appropriate and consistent timeline.

Work with the business, HR, and Compensation to determine appropriate salary ranges and negotiate compensation with candidates.

Participate in special projects/recruiting initiatives including assessment of best practices in interviewing techniques, leveraging of internal sources of talent and identification of top performers for senior-level openings.

Positions recruited included: Supporting the AWS (Amazon Web Services) team – Software Development Engineers & Managers, Product Engineers & Managers, Program Engineers & Managers, Solutions Architects etc.

Recruitment Management Consultant

1/2021 – 6/2022 Los Angeles, CA

During Covid-19: Worked as a recruitment consultant for past clients, as well as completed 2 college courses to obtain a state license.

Responsible for initial sourcing plan design, execution, training and implementation.

Research, test and recommend technology to stay cutting edge with sourcing techniques.

Design processes to improve speed, cost efficiency, operational accuracy and client satisfaction.

Recruitment Manager / National Account Executive

9/2019 - 5/2020 Advantage Solutions Los Angeles, CA

Laid off due to COVID-19

Managed relationship with a new national client.

Responsible for initial sourcing plan design, execution, training and implementation.

Experience with SOW and meeting client recruiting needs in form of marketing and lead generation.

Understanding timeline, breaking down and planning strategy to meet checkpoints and stay on schedule.

Sourcing / Recruitment Manager

06/2007 – 06/2019 Engage2Excel (Formerly Decision Toolbox) Los Angeles, CA

Managed department of up to 20 global Advanced Sourcers.

Responsible for sourcing plan design and execution, training and implementation for our largest clients, leading our company to a client satisfaction score of 94%.

Supported the most challenging positions within the 800 client companies, 60 industries and 3600+ position titles E2E worked.

Looked to as the subject matter expert in identifying top talent, the main focus of recruitment.

Applied lean Six Sigma principles to continually measure, manage and improve our performance.

Reduced our clients' turnover rate and increased the quality of their candidate slate, improved their fill rate, acceptance rate and hiring manager satisfaction

Obsessed with the metrics that define our clients' success.

Department was part of our Center of Excellence which included our Ads Team and Writing Team.

Clients Included: United Health Group, Behr Paint, 99 Cent Only Stores, Gap Inc., Petco, Canon, Black & Decker, FOCI (Orange Co. Register), IBM, AMO (Advanced Medical Optics- nurse recruiting), CECO Door

Sourcing Technologies: Hiring, training, and leading a scalable team of up to 20 global Advanced Sourcers to assist Recruiters with challenging positions by using advanced sourcing techniques and technology such as:

AI Sourcing: Our systems have AI insights on 100M professionals over 14M businesses so that we can quickly find AI tool doubles our candidate response rate over our competitors.

Programmatic Marketing: Seen as the future of marketing on the web, we use programmatic marketing to advertise our client's jobs to the exact market we are targeting.

Text/Email Campaigns: Developed text as well as email campaigns to reach thousands of candidates at one time.

Advanced Boolean Internet Searching (e.g. X-Ray, Filetype & Google Image Search)

Mining and Participating in Professional and Social Networks (e.g. LinkedIn, Pinterest, Facebook, Instagram, Twitter, etc.), Viral Networks, and News Groups such as blogs, newsgroups, Google Alerts etc

Process & Solutions Leader:

Helped the company implement global sourcing efforts.

Researched, tested and used cutting edge recruitment tools such as TextRecruit, Talentify, EngageTalent, Hiretual, Arya, ContactOut, Lusha etc.

Developed emailing and texting campaign capabilities within our own internal system.

Developed reports to measure all sourcing metrics including our “Caller” functions – measuring calls per hour, conversions to interviews and hire.

Developed all sourcing training workshops, presentations and materials for the recruitment and sourcing teams.

Continual learning- Regular attendee of SourceCon and recruitment & sourcing webinars.

National Program Manager / Sr. National Technical Recruiter

05/2004 – 07/2007 Volt Information Sciences Orange, CA

As a National Program Manager:

Central point of contact between Volt and one of our National Accounts (Intuit).

Coordinated all of the business development and processed all administrative functions and between Volt and the client.

As a Sr. National Technical Recruiter:

Staffed IT professionals for Volt's National Accounts, which included full lifecycle recruiting.

Volt employees work at different client locations, on a project basis, supporting their IT departments at all levels.

National clients included: Northrop, IBM, Raytheon, Rockwell, Intuit, Wells Fargo, Verizon, Apple, Toyota, and Goodrich.

Positions recruited included: Oracle, Peoplesoft, SAP Professionals, Software Engineers, Mechanical Engineers, Systems Engineers/ Analysts, Electrical Engineers, Business Analysts, Web Designers, Programmers, Telecom Engineers etc. (TS/SCI Security Clearance Roles)

Sr. National Technical Recruiter / Client Staffing Manager

09/1996 – 07/2002 Alternative Resources Corporation (sold to Pomeroy) El Segundo, CA

Staffed and managed 50-80 IT temp professionals for ARC's Fortune 1000 clients within the Los Angeles area.

ARC employees work at different client locations, on a project basis, supporting their IT departments at all levels.

Recruitment of these employees included full lifecycle recruiting.

Management of these employees involved regular site visits, hiring, terminating, counseling, performance appraisals, career development, human resources functions and project documentation.

Other aspects of the CSM position included sales of our services to the clients

Clients include: Edison, Kaiser, Universal Studios, TRW, IBM, Farmers Insurance and HP.

Positions of employees included: Technical Support Staff, Help Desk Staff, IT Department Managers, LAN/WAN Technicians, Programmers, Designers, Telecom Engineers, Mechanical Engineers and Electrical Engineers.

.

Vendor Management Systems

iCIMS, Workday, Taleo, Peopleclick, Bullhorn, Greenhouse, IBM Kenexa, Beeline, AVX, IQ Navigator.

Education

Issuing Institution

Location

Degree Received

Course of Study

Warren National Univ

Online

Bachelor's Degree

Business Management

Cerritos College

Cerritos, CA

Associate's Degree

Business

Contact this candidate