Career Synopsis

Experience in Project and People Management with strong client support knowhow

•Hands-on knowledge in project management in IT, Construction, Audit & Finance, VFX domain.

•Tenure with Ernst & Young has helped me develop a strong client facing and change management expertise.

•Process improvement recommendations by me were recognized and successfully implemented by leadership.

•Working in different countries, leverages me towards an inclusive and adaptive perspective.

•As a people champion, I foster group dynamism, and instil creative problem-solving approach.

•Pursuing PMP certification from PMI.

Applied skills and knowledge

Technical – Tools

Non-Technical

Atlassian tools (Confluence, Jira)

MS Project, Asana, SharePoint, Smartsheet

Mail merge with MS Office and Workday

Agile Scrum methodology

MS Office suite, G-suite

Visual reporting dashboards with Excel, Jira

Workday HCM core, configuration

Create Gantt chart, real-time dashboard

TonicDM, Procore, BIM, Revit

Collaboration & uphold teams dynamics

Multi-tasking, capability to deliver in short timeline

Maintain documentations and best practices

Analytical mind & insightful

Troubleshooting & problem solving

Project coordination and engagement management in system/software development and implementation

Professional Profile

Turner fleisher architects - Project Coordinator Jul’23 to Sep 23

(Domain: Construction & Architecture) Toronto, Canada

Responsible for taking minutes of the meeting, follow up on the agenda, query stakeholders on any unattended items

Manage BIM, Procore tools to assist the engineers, architects and designers for easy access

Coordinate with Job captain, Project manager and designers, contractors for drawings,new changes and client related input

Generate reports on drawings accuracy to ensure minimum corrections in order to save time towards higher time utilization

Send weekly reminders for invoicing to clients on pending payments. Keep track of incoming payments and inform the manager and finance team

Monitor the deliveries of different projects from Site approval and pre-design stage

Follow up with clients and job captains for deliverables to be shared on due date

DNEG, Global – IMS Project Coordinator / Intermediary Project Manager Oct’21 – Jun’23

(Domain: VFX, Digital movie maker) Toronto, Canada

•Managed, coordinated end to end issues in projects of web applications and data storage in cloud.

•Ensured best practices and governance of project guidelines, align programs and portfolio as per L&D guidelines

•Responsible to educate, guide the team with training tools, best practices, RACI to stay aligned with project goal

•Reporting, measuring and data analytics through MS suite, like excel, visual reporting dashboard, Pivot table and Vlookup.

•Collaborated with stakeholders on timelines, milestone, roadmap in Agile, scrum methodologies to deliver within budget

•Setup AV meetings with high level stakeholders from different global time zones

•Prepared, maintained documentations on Project status reports, critical path, Jira dashboards, PO’s, contracts, RFI, CR's

•Configured and tested Workday tenants including core HCM, Security, Business Processes, Time tracking, and Absence

•Supported change management process in moving from department wise PM structure to PMP structure

•Collaborated with HR, IT, Payroll, and Finance teams to identify opportunities for process improvement

•Managed the system enhancement with third-party vendors like (ADP, SabaLearning, Officespace and internal tools)

•Led training sessions and provided quarterly data audits to HR teams to increase their autonomy and accountability

ZakApps Software – HRIS and Training manager Nov’17 – Sep’21

(Domain: IT) Chennai, India

Assigned tasks, setting priorities, resource requirements and mobilize them in short turnaround time

Created & maintained a comprehensive end to end people portfolio of every team member in the projects

Supported the continual process improvement project with measures, tracker, data collection and visual representation

Collaborated with six sigma team on plans, SOX documentation, quantitative measurable KPI and empirical evidence

Engaged in continual cross-functional dynamics to manage information flow for project deliverables

Implemented digital transformation from standalone HRIS to AWS cloud in Sage HR and SAP SuccessFactors

Developed individual and team-based communication channels to have better visibility and control

Map and carryout the project plan from Charter to assigning and monitoring task through MS Project, SmartSheet

Performed Resource planning and recruitment with stakeholders within time and budget

Identify deviations, risks and inform stakeholders with mitigation solution options

Accounted for statutory compliance and documentation on insurance, GDPR, BCP, IPR, POSH

Exeter Pre Media Services – Client Manager Jul’16 – Oct’17

(Domain: E-publishing) Chennai, India

Develop a plan of how to reach a customer and what type of plan would best fit

Build and maintain client relationships. Engage with communication, events, offers with clients

Troubleshoot, conflict resolution and responding to clients within a stipulated turnaround time

Raise awareness about company’s services & create database of customers portfolio

Azerbaijan Diplomatic Academy & American Chamber of Commerce Sep’12 – Jan’16

(Domain: Education) Baku, Azerbaijan

Trainer/ Instructor/ HR & L&D Consultant

Universities in Azerbaijan/ AMCHAM (American Chamber of Commerce) – 3+years

Worked in Adobe Photoshop, Canvas, InDesign tools to create bite size learning modules

HR process and performance improvement consultant in PwC (Price Waterhouse Coopers) – 3 months contract

Prepared assignment, case studies, quizzes, short tests, multi variant question papers

Subject taught: Human Resources, Strategic management, Organizational behavior, Business Statistics

Worked in the ERASMUS scholarship team for students support for European Union Universities

Provided End to End solutions on recruitment – through digital and non-digital sources

Performed as Internal Auditor for ISO/ ISMS certification in the company

Trainer – Imparted 96 hours of training in 3 months, on effective behavioral and communication

Ernst & Young – HR & L&D leader Dec’06 – Oct’11

(Domain – Big 4, Audit & consulting) Qatar & Dubai

Coordinated with HR leaders and team members, ensuring people strategy to be implemented across the organization

Lead and project managed the business transformation of outsourcing In-house HR system to shared services

Performed Coaching, mentoring training at all hierarchical levels. Administrated BMTI test

Created competency framework for training under L&D vertical towards mergers & acquisition and change management

Performance management system – to design, educate and monitor the process of PMS, Balance scorecard on KRA, KPI metrics, grading fitment into the business normal distribution bell curve.

Responsible for Payroll, Bonus process which was controlled by EMEA HQ

Reported time sheet & WIP date having inconsistencies to the management

Maintained Knowledge Repository system

Academic Profile

•MBA – HR & Finance

– Indian Institute of Social Welfare & Business Management (IISWBM)

•Bachelor in Humanities

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