Cook/ waitress/ housekeeping/ cashier
Resume:
Angela Waldemarson
Westfield, NY *****
***********@*****.***
Summary
A reliable person that can work as a team or alone and always does the right thing when decisions are to be made. I won't let you down, and I will work hard to excel in my work field.
Skills
Adaptable Under Pressure
Supportive Personality
Doesn't fail under pressure
Clear Communication
Relationship Building
Problem Identification
Progress Tracking
Tact and Diplomacy
Meal Planning
Bedside Care
Time Management
Behavior Redirection
Patient Ambulation
Household Organization
Critical Thinking
Decision Making
Compassionate Patient Care
Client Relationship Management
Caring Companionship
Attentive to People
Personal Hygiene Assistance
Service Documentation
Client Education
Household Cleaning
Convalescence Support
Sound Judgment
Diet and Nutrition
Medication Management
Ability to Lift Clients
Team Collaboration
Personal Service
Physical Stamina
Care Planning
Experience
February 2018 - May 2018
New Visions Home Health Jamestown, NY
Personal Care Assistant
Maintained daily living standards by assisting clients with personal hygiene needs.
Provided ongoing compassionate patient care for each client.
Laundered clothing and bedding to prevent infection.
Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.
Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
Transported patients to medical, dental and personal care appointments.
Met with various caregivers to promote continuous professional development and implement quality treatment strategies.
Reported concerns to nurse supervisor to promote optimal care.
Assisted with meal planning to meet nutritional plans.
Made beds, swept floors and sanitized surfaces to support activities of daily living.
Maintained clean and well-organized environment for client happiness and safety.
Improved patient outlook and daily living through compassionate care.
Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Aided with mobility and independence for disabled individuals and continually monitored safety.
March 2005 - September 2006
BP Gas Station Service Northeastern, PA
Cashier Assistant
Handled merchandising and restocking needs for multiple checkout lanes.
Assisted with customer requests and answered questions to improve satisfaction.
Helped supervisor control customer flow and backed-up lines by running registers during busy periods.
Verified customer age requirement for alcohol or tobacco purchases.
Directed cleaning, trash removal and sanitation procedures to keep aisles and register area organized.
Performed merchandising and signage updates during weekly and seasonal promotional changes.
Swept and mopped front end during shifts to maintain professional appearance.
Returned carts and baskets to entryways to keep store spaces and aisles neat.
Inventoried stock and placed new orders to maintain supplies for expected demand.
Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
Tracked company inventories, moved excess stock and arranged products to improve sales.
Backed up cashiers ringing up large number of customers by bagging products.
Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
Built and maintained productive relationships with employees.
Updated promotional displays to assist merchandising teams and drive new product sales.
Helped customers find store locations and complete purchases.
Received product orders, unloaded merchandise and arranged store stock into appealing displays.
Maintained work area and kept cash drawer organized.
Monitored [Type] product availability in store, on shelves and in orders to accurately answer customer questions.
Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Counted product stock to maintain inventory records.
Assisted customers to find appropriate products, answered product questions and provided product solutions.
Collected merchandise from store and searched back-end locations for customer purchases.
Prepared food, including [Type], [Type] and [Type] items.
Supervised more than [Number] cashiers and associates to maximize performance, efficiency and service levels.
Greeted customers promptly and responded to questions.
Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Redeemed promotional coupons and food stamps and figured discounts.
Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
Complied with cash handling procedures to meet regional cashier variance policy.
Restocked [Location] with silverware, straws, napkins and condiments.
Distributed new merchandise efficiently to different departments.
Scanned items quickly to keep lines moving and reduce overall wait time.
Filled beverages and delivered food to customers by [Action].
Processed returned items in accordance with store policy.
Monitored sales events, added new merchandise and rang up purchases.
Stayed up to date on current item discounts to support promotions.
Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
Resolved issues with cash registers, card scanners and printers.
Prepared special orders for shipment.
Cross-trained in [Type] and [Type] roles in order to provide skilled backup for team members.
Welcomed customers, offering assistance to help find store items.
Processed customer payments quickly and returned exact change and receipts.
Monitored exits for security issues.
Answered phone calls to assist customers with questions and orders.
Counted and balanced cashier drawers.
Resolved customer complaints and escalated worsening concerns for remediation.
Placed merchandise in bags or boxes and gave packages to customers.
Helped customer locate and select appropriate merchandise throughout store.
Issued receipts, discussed return policies and directed customers to pickup locations for larger merchandise.
Scanned items and checked pricing on cash register for accuracy.
Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Cleaned and stocked front-end areas with register tapes and ribbons.
February 1997 - August 2004
Peek N Peak Resort And Spa Clymer, NY
Housekeeping Aide
Completed regular and thorough cleaning of equipment, floors and furniture.
Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
Monitored common areas for cleanliness and safety.
Delivered requested furniture to guests' rooms.
Completed orders for clean linens by working quickly to meet deadlines.
Hand dusted and wiped clean office furniture, fixtures and window sills.
Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets.
Maintained business cleanliness protocols by inspecting guest rooms.
Collaborated with front desk to respond promptly to guest requests and promote positive experience.
Partnered with housekeeping team to maintain compliance with OSHA requirements and risk management protocol.
Replaced linens and made beds efficiently to meet demanding daily schedules.
Used dusting and polishing skills to leave clean and shiny appearance on surfaces.
Swept, mopped, waxed and vacuumed carpeted and hard surface floors.
Inspected public bathrooms on [Timeframe] basis.
Contributed recommendations to leadership team to improve cleaning procedures.
Resolved guest issues with room quality and cleanliness to improve satisfaction and service.
Exceeded company standards for cleanliness, sanitation and presentation.
Removed soiled linens from guest rooms, replacing with fresh towels, sheets and toiletries.
Logged and documented cleaning activities and reported on issues.
Disposed of hazardous materials in appropriate containers.
Tracked cleaning supplies and inventory, reordering when necessary to maintain appropriate stock.
Verified each completed room against standard plans to maintain consistency.
Followed hotel cleanliness, professionalism and customer service standards.
Added new soaps, shampoos and other amenities to each room.
Utilized personal protective equipment reduce chemical splashing incidents.
January 1999 - June 2001
The Coral Restaurant Sherman, NY
Chef
Monitored quality, presentation and quantities of plated food across line.
Inspected freezers and refrigerators prior to each shift to check temperature levels and verify proper functionality.
Suggested and prepared promotional dishes according to ingredient availability and customer preferences.
Experimented with various ingredients and cooking techniques to develop new and flavorful dishes for customers.
Tracked ingredient inventories to estimate purchasing needs and prevent unnecessary expenditures.
Assigned specific duties to employees to maintain productive operation of kitchen and food service.
Trained kitchen workers on culinary techniques.
Developed long-term business relationships with food vendors to find and purchase ingredients at cost-effective rates.
Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
Supervised specialty dish preparation to satisfy customer requests and cater to various dietary needs.
Delegated tasks for kitchen employees and developed staff teams to streamline food preparation procedures.
Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
Trained and supervised line cooks to develop new skills and improve team performance.
Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
Plated dishes using tasty garnishes and sauces to appeal to and delight patrons.
Placed frequently used ingredients in proper storage containers and placed perishable items in refrigerator.
Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
Maintained orderly kitchen environment to reduce wasted time searching for ingredients, utensils and [Type] items.
Education and Training
June 2000
Clymer Central School Clymer, NY
High School Diploma
89.6 GPA
Completed coursework in culinary arts, English and [Coruse]
Completed continuing education in culinary arts
Completed continuing education in culinary arts 2 yrs boxes votec
Completed continuing education in culinary arts 2000
June 2000
Boxes Votec Ashville, NY
2yr General Studies Culinary Arts
89.7 GPA
Completed coursework in sanitization, resturant management and food safety handeling
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