Customer Service Business Development

Zachary B. Marshall Please email at

**** ******* ** *****: ******.**@*****.***

Edmond, Ok 73013

Profile:

* **** ******** ************ ************ Coach, World Silver Medalist Cheerleading Coach and State Champion of Oklahoma Cheerleading Coach. Incredible amount of time running teams ranging from 12 athletes to 30 athletes. During that time, I had multiple coaches under my supervision while training athletes in Strength, Conditioning and Technique. Also, having meetings with school officials, parents of athletes and groups of parents of teams. I am used to holding my feet to the fire!

Strong communication skills. Strong leadership skills and team management. Strong experience in team representation. Excellent in problem solving. Proficient in Microsoft Word & Excel. Experienced in sales and customer service and gets along well with others. No stranger for hard work in any condition. Very safety oriented. Mechanically inclined. Proven sales and knowledge of motor homes and able to drive a Class A Diesel (NON-CDL). Experience in machinery – running CNC, metal and wood lathe.

Experience:

Camping World October 2021-July 2022

Business Development Professional

Responding to internet and phone call customers through the use of email, text or phone contact. My job was to create positive leads for my sales team, make appointments and take deposits on units for hold. Closing customers as much as possible before working with a Senior Salesperson.

Top 10 ranked in the west-coast for appointments shown and closed sales.

RV’S.com July 2021-October 2021

Regional Manager

Buying RV’s back from customers for a negotiable agreed upon price pending inspection. In charge of calling customers all over the west-coast and providing the logistics of what dealership would be expecting customers and at what time. Recording condition reports, identification, finances and the manager that connects customers with locations General Managers.

Defenders/ADT – February 2019 – May 2019

Service calls on home security equipment. Doorbell camera, indoor camera, window sensors and control keypad installations. Providing the customer with all of their home security needs. Had to quit due to disability.

Camping World – August 2016 – February 2019

RV Sales and Customer Service. Setting appointments and helping individuals find the motor home or camper to suit their needs.

Jackson Well Service – February2014 – August 2016

Flowback/ Flowhand/ Well Tester

Cleaning and purifying Oil and Gas. Rigging up iron connections. Pressure testing equipment. Managing properties. Understanding safety precautions. Diagnostic and Calculating percentages and flow rate. Extreme hours from 12, 24 and 36 hours. Reporting excel documents every 12 hours. Proper safety at all times. Safeland certified.

Twist and Shout – June 2009 – February 2014

Supervisor/ Manager/ Team leader/ Coach/ Facilities Manager/ Personal Trainer

Safely instructing tumbling and gymnastics. Communication with all age groups. Mentoring youth to understand ethics, responsibilities, team building, participation, ability to problem solve, ability to understand team goals. Sell the product that you can provide to parents of the athlete that needs to improve. Repair equipment, make purchases needed and install purchases.

Primerica- March 2012- April 2013

Licensed Insurance Agent

Provide the insurance plan best fit for each person. Paper work and reports. Customer Communication Service. Uphold high standard of appearance and conduct.

Spirit of Oklahoma August 2004 – June 2009

Safely instructing tumbling and gymnastics. Communication with all age groups. Mentoring youth to understand ethics, responsibilities, team building, participation, ability to problem solve, ability to understand team goals. Sell the product that you can provide to parents of the athlete that needs to improve. Repair equipment, make purchases needed and install purchases.

Contract Installation June 2008 - May 2010

Installer

Unload truckloads of equipment. Place and install bench seats and theater seats using heavy duty equipment. Long hours.

Walmart- May 2003- September 2003

Receiving/ Warehouse

Inventory and stocking. Unloading inventory and records.

Education:

Oklahoma City University- August 2009- January 2011

University of Oklahoma- August 2004- May 2007

Barton County Community College- August 2001- May 2004

Parkview High School- August 1997-May 2001

Objective:

Family is everything to me. Would prefer to be local and present as much as possible. Seeking employment for the Edmond and Oklahoma City area. Willing to be flexible and learn new skills in areas if needed.

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