Vickey G. Womack

Wylie, TX 214-***-**** ad1mhb@r.postjobfree.com

FINANCIAL SERVICES PROFESSIONAL

Payment Posting Data Entry Account Reconciliations

High-achieving professional with extensive experience managing efficient financial services operations in fast-paced, service-oriented banking environments. Possess a combination of motivational team leadership and effective time management skills, with an aptitude for innovation and creative problem solving.

Proven ability to proficiently input and reconcile customer accounts with impeccable timing and accuracy. An excellent problem-solver, skilled at working under pressure, balancing a heavy workload, and prioritizing tasks in support of short- and long-term organizational objectives. Adept at heavy data entry and meeting deadlines with consistency and accuracy.

Tactful communicator with interpersonal strengths leveraged to drive team collaboration, liaise with internal and external stakeholders, and serve as a resource to greater team. A superior ability to learn and adapt quickly, work meticulously and serve customers with poise and professionalism.

CORE PROFICIENCIES

Team Leadership Account Reconciliation Payment Posting Data Entry 10-Key Continuous Improvement Compliance

Data Analysis & Research Reporting Account Maintenance Debits/Credits Client Relations Customer Service

Proficient in Microsoft Office Suite, Internet Explorer, Energylink, Oildex, Petrocomp, APCS, & ORBS. Typing skills: 65 wpm.

EXPERIENCE HIGHLIGHTS

NORTHERN TRUST BANK Payment Posting Clerk 2007 to 2020

Utilized the appropriate systems and procedures to process electronic funds transfer (EFT) payments for 150+ accounts daily within oil and gas department of national bank, ensuring compliance with all company and regulatory requirements.

Mastered heavy data entry and 10-key to reconcile and post to client accounts, while determining need for debits and credits.

Conducted thorough research to rectify out of balance conditions on a daily basis, and working diligently to ensure each client account held a zero balance at the end of each day.

Generated and evaluated analytical reports, including comprehensive end of day reports.

Developed extensive experience of the company’s oil and gas systems, Petrocomp, to set up new accounts using various online screens, transfer daily payments from client systems of Energylink and Oildex, and train new employees on system.

Cultivated relationships with customers, and provided timely responses to concerns or questions regarding company policies and procedures, ensuring customer satisfaction and retention.

CHASE BANK Image Balancing Clerk 1998 to 2007

Served as image technician for bank with responsibilities for executing the balancing of deposits from check images. Reconciled customer bank deposits, including processing debits and credits, and input information regularly to update customer accounts.

Spearheaded the examination and maintenance of all demand deposit accounts (DDA).

Orchestrated account reconciliation and out of balance accounts, including assigning out of balance work to team members, resolving difficult out of balance conditions in collaboration with team members, and inputting corrected out of balance transactions into APCS System.

Maintained oversight of team members’ work as the final approver.

Conducted research and implemented timely solutions for rejected customer deposits online.

EDUCATIONAL BACKGROUND

College Coursework, Business

COLLEGE NAME City, TX