Anabel Valenzuela
I'am an Entrepreneur, I can pretty much do and/or get any task done, as well as any other major assignment that gets sent my way. ~Marketing/ CSR, Elder Care/ Substance Abuse Councelor. I' am Reliable, Friendly, Energetic, Determined, Open Minded etc. Clovis, CA 93612
ad1mg1@r.postjobfree.com
I' am looking to obtain a position as a Counselor Tech in Drug & Alcohol Rehabilitation. {Not fully completed Internship). I am also interested in the role as Team Leader (Experienced). a Supervisory/ Management Position is welcomed. I also have Administrative Assistant and, or Customer Care Representative, Retail, Cashier, Warehousing, Elder Care experience, Also Highly experienced in Telemarketing, both sales and non sales, and is highly experienced as a delivery driver. ( Not Interested in Commission only positions, Hourly or Salary preferred ) Authorized to work in the US for any employer
Work Experience
Personal Shopper & Delivery Driver
DoorDash and Grubhub - Fresno, CA
March 2019 to Present
As a delivery driver, my job was to accept the orders that would come in through my phone app, and follow the pickup and drop off instructions on the app, and make sure I drive and get there before the suggested arrival time.
Self Employed Owner/Operator
AV's Advertising & Weight loss Servises - Clovis, CA March 2015 to Present
Responsibilities
Advertising and weight management training. I also Provide services to people that are less fortunate, however if I'm not qualified to provide requested services, I send the right person to do the service requested, and provide great service at a price the client can afford. Accomplishments
I was able to gain over 10,000 viewers, and establish 2 Online businesses in 2 weeks. Skills Used
Computer, Marketing, Advertising, and Bilingüal, fluent in Spanish and English. Counselor Tech in Drug & Alcohol Rehabilitation
Westcare Inpatient Rehabilitation Clinic - Fresno, CA January 2019 to March 2019
As aCounselor Tech. our daily routine was to supervise the facility & The patients. I would distribute their meds on a daily at the hour specified by the clinic. I would have responsibilities such as (Admission) Make sure the new clients understand all the rights specified by the clinic. As well as the handbook. I would also do room searches, make sure every room is appropriate & clean. Merchandise Handler
Gap Distribution Center - Fresno, CA
September 2014 to November 2014
Responsibilities
I worked in the unit pic department. My duties were to carry a printer and wearable a machine that tells us the next unit and the next area that i need to go to, to pick clothes or whatever items needed to be picked and packed into boxes and make sure that the box is securely taped. and labeled with the printer we carry on us. Then we ship the boxes to its correct department. Accomplishments
Unfortunately, I was not employed with Gap Inc long enough to make the type of impact I would of liked. Considering the 2 times I worked at Gap was only for their busy seasons. However, I did get plenty of recognition for my good work and efforts.
Skills Used
Heavy lifting
Multitasking
Computer
Organization
Bilingual
Making Boxes
Team Player
Box Cutter
TLE Associate / Cashier
Walmart - Clovis, CA
September 2013 to December 2013
Responsibilities
Customer service, Stocking, Tire Quotes, And Cashiering. Skills Used
Computer, Web Search, Customer Service, Sales
FT Appointment Setter/Verifier/Recruiter as well as Temp Assistant Supervisor Next Step Marketing / Silver Care Insurance - Fresno, CA July 2010 to July 2012
Responsibilities
Recruit Licensed health agents, Set appointments, Verify Appointments. AccomplishmentsPromoted to Appointment Verifier
Promoted to Temporary Assistant Supervisor in call center dep. Skills Used
Customer Service, Sales, Computer Skills, Web Search, Supervising. FT Marketing/Office Manager
Farmers Insurance - Fresno, CA
December 2009 to June 2010
Responsibilities
Come up with ideas on how to bring in new clients, make outgoing phone calls to potential clients and set up appointments for thee agent to go out and sell insurance, also translate insurance quotes to our spanish speaking clients and sell them on coming onboard, all office duties, answer phones, taking payments, bank deposit runs, taking messages, web browsing research, translating from spanish to english on occasion.
Skills Used
Sales, Marketing, Customer Service, Office, Web search, translating, bilingual, typing, computer softwares used - Microsoft word, Excel, Outlook, standard Web Search- google, chrome,Calendar inputs, Emails.
FT Receiving/Cashier Associate
Stein Mart - Fresno, CA
January 2008 to June 2008
Responsibilities
Started in the Receiving Department, unloading trucks, unpacking boxes, counting units, ticketing merchandise, putting clothes on hangers and shipping the units to the front of store for department stocking. Then transferred to the front end of store as a cashier, duties were to - greet the customers, ring up customers on register witch was touch screen, but also experienced with hands on registers. Customer service, signing customer up for the store credit card . Help in other departments as needed. Accomplishments
Won weekly incentives, and was best employee at in store, customer credit card sign ups. Skills Used
Customer service, receiving, unpacking, ticketing merchandise, sales, cash handling register use. S.E Merchandise Handler
Gap Inc. ( WareHouse ) - Fresno, CA
September 2007 to January 2008
Responsibilities
Picking units and packing them into boxes and shipping them out FT Receptionist
Allstate Insurance - Oxnard, CA
May 2007 to July 2007
Responsibilities
Answer phones, taking messages, computer imputing, taking payments, filling. Skills Used
Computer skills, excel, word, phone skills, money handling. Typing, Emailing, Education
Associate in Drug & Alcohol Counseling, Intro To Aging & Elder Care, Interviewing & Counseling, Alcohol Counseling, Social Wellness. Also registered with CAADE.
Fresno City College - Fresno, CA
January 2018 to Present
High School Diploma Completed in Standard Studies
Clovis Adult Education - Clovis, CA
June 2018 to January 2019
Skills
• Bilingual Spanish (10+ years)
• Organized (10+ years)
• Multi-Tasking (10+ years)
• Computer Literate (10+ years)
• Team Player (5 years)
• Customer Service (5 years)
• Advertising (5 years)
• Leadership Skills (1 year)
• Sales (5 years)
• Telephone Skills (5 years)
• Telemarketing (5 years)
• Internet Research (5 years)
• Internet Marketing (5 years)
• Social Media Marketing (5 years)
• Social Networking (3 years)
• Recruiting (3 years)
• Clerical (5 years)
• Secretarial (3 years)
• Customer Service (5 years)
• Advertising (3 years)
• Business Development (2 years)
• Receptionist (3 years)
• Warehouse (1 year)
• Data Entry (3 years)
• Team Building (3 years)
• Training (5 years)
• Shipping And Receiving (1 year)
• Elder Care
• Commercial driving
• Interviewing
• Cold Calling
• Microsoft Office
• Senior Care
• Translation
• Insurance Sales
• Interpretation
• Microsoft Outlook
• Payroll
• Merchandising
• Administrative Experience
• Office Management
• Conflict Management
• Curriculum Development
• Delivery Driver Experience
Languages
• Spanish - Fluent
Certifications and Licenses
Driver's License
Additional Information
HIGHLIGHTS OF QUALIFICATIONS
• Friendly, Outgoing, and energetic; able to learn and apply new techniques quickly.
• Self motivated and reliable; works well independently with minimal supervision.
• Patient, focused, and diligent; works well in fast-paced multi-take environment.
• Dependable, trustworthy, and productive; conscientious to protect client confidentiality.
• Bilingual Spanish/English; fluent in both written and oral communication. APPLICABLE SKILLS
Bilingual Spanish/English
Fast Learner, Team Player
Reliable, Organized, Filing/Data Entry,
Taking Payments, Multi-Tasking, Computer Literate, Customer Service, Taking Messages, Multi-Line Phone Exp, Warehouse, Production, Shipping/Handling, Telemarketing, Cashier/Sales, Receiving, Appointment Setting/ Verifying, Competitive.
SUMMARY OF EXPERIENCE
• Plan Commercial displays to entice and appeal to costumers.
• Place prices and descriptive signs on backdrops, fixtures, merchandise, or floor.
• Change or rotate window displays, interior display areas, and signage to reflect changes in Inventory or promotion.
• Obtain plans from display designers or display managers, and discuss their Implementation with clients or supervisors.
• Develop ideas or plans for merchandise displays or window decorations.
• Consult with advertising and sales staff to determine the type of merchandise to be featured and time and place for each display.
• Arrange properties, furniture, merchandise, backdrops, and other accessories, as shown in prepared sketches.
• Operate telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments.
• Computer Literate. Knowledge of Microsoft, Word Doc, Excel, Outlook, Power Point Etc.
• Knowledge in QuickBooks, and balancing payroll.
• Cash Handling, and daily bank deposits, taking customer's payments, Imputing payment methods on the computer or QuickBooks.
• Able to maintain a clean work environment at all times, dusting, sweeping and vacuuming.
• Analyze data to determine answers to questions from customers or members of the public.
• Provide information about establishment such as location of departments or offices, to customers and employees within the organization, or services provided.
• Telemarketing and appointment setting in an incoming and outgoing call center.
• Supervise and verify staffs appointments.
• Experience in Patient Intake/ Admissions at a Impatient Drug & Alcohol Rehabilitation Center.
• Overlook the Womens & Men’s daily responsibilities in their floor.
• Daily room inspections, supervise the clerical area during night hours.
• Counselor Tech duties. Health & Wellness checks in detox department.
• Med call experience (Dispensing & medication log in).
• Counseling when needed.