Customer Service Maintenance Technician

Damion Williams

Lithonia, United States ***** • 678-***-**** • ad1mek@r.postjobfree.com

Professional Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Comfortable troubleshooting, performing diagnostics, and working with a sense of urgency. Committed to providing excellent customer service and works well under pressure to complete physically demanding work. Safety-oriented team player with a strong attendance record. Skills

Inventory Oversight

Maintenance and Repair

Power and Hand Tool Use

Problem-Solving Ability

Troubleshooting Strengths

Organizational Abilities

Work History

Installer, 05/2021 to 02/2023

Dekalb Environment Services – Stone Mountain, GA

Operated tools, equipment, and machinery according to safety standards. Inspected installations to check for functionality and maintain customer satisfaction. Calculated materials and time needed for each job. Laid out materials and system components to prepare for installation. Completed troubleshooting of malfunctions and diagnosed issues. Used appropriate PPE to reduce risks when working with electrical and communications systems. Maintenance Technician, 04/2018 to 10/2021

Willow Lake Apartments – Stone Mountain, GA

Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.

Used problem-solving skills to alleviate issues efficiently with minimal supervision. Installed new locks, door handles, and door closers. Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.

Operated varied hand and power tools to complete repairs. Inspected and maintained equipment to keep items in top working condition. Shipping and Receiving Associate, 06/2013 to 02/2018 Sears Logistics Services Inc. – Tucker, GA

Operated equipment such as forklifts and balers to move outgoing shipments to loading area. Received incoming shipments, compared contents against associated records and transmitted to proper department.

Conducted counts and audits of inventories to identify and resolve discrepancies in records. Updated database with changes in carrier status.

Inspected merchandise and sent damaged pieces for repair before shipment. Reviewed order data to verify transactions and shipping dates. Education

High School Diploma: 05/1996

South Shore High School - Brooklyn, NY

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