Morgan Jackson

Valparaiso, IN *****

ad1meg@r.postjobfree.com

219-***-****

My passion and experience is healthcare. I have gained knowledge working in the healthcare field in tandem with my passion for behavior health I have cultivated professional relationships with my clients and have celebrated their successes as they work through their treatment process. My deep rooted passion for helping individuals stems from my family working in healthcare settings. Authorized to work in the US for any employer

Work Experience

Medical Assistant/Medical Receptionist

St Mary Hospital - Hobart, IN

February 2021 to Present

• Taking patient medical histories

• Explaining treatment procedures to patients

• Preparing patients for examination

• Assisting the physician during exams

• Collecting and preparing laboratory specimens

• Performing basic laboratory tests

• Instructing patients about medication and special diets

• Preparing and administering medications as directed by a physician

• Drawing blood

• Taking electrocardiograms

• Using computer applications

• Answering telephones

• Greeting patients

• Updating and filing patient medical records

• Coding and filling out insurance forms

• Scheduling appointments

• Arranging for hospital admissions and laboratory services

• Handling correspondence, billing, and bookkeeping Lead Admissions

Harmony Bay Wellness - Laurel Springs, NJ

May 2020 to October 2020

Admissions: this job entailed having excellent phone etiquette, de-escalating stressful situations, calming down patients over the phone, incredible email etiquette, handling referral sources, admitting patients from direct facility referrals, making sure the rest of the team knew exactly how to handle the phone calls. A detailed understanding of insurance, calling insurance daily to do verification of benefits, understanding insurance lingo and how to get the correct benefits for billing services. After gathering an in-depth understanding of the job I became the lead in the admissions department, checking the rest of the teams leads and information before submitting for billable services. Understanding how to get referrals from other facilities while knowing that is the most important part of the business. In-depth knowledge of the behind the scenes Direct Facility referrals and have nurtured relationships with key people to expedite the referral process and always keeping patients specific needs first. Logistics Manager

Victory Bay - Laurel Springs, NJ

December 2019 to May 2020

Logistic Manager; Assist with transitioning inpatient clients to an outpatient setting. Provide medication education, strict organization and witness medicine administration to each client. Coordinating transportation for client appointments for legal and medical needs. Collect, label and handle patient urine specimens per order and direction. Strong team player when managing crisis de-escalation, quick responsive thinking and effective problem solving skills on the spot. High attention to detail and communicating to team and leaders.

Certified Nurse's Assistant

Porter Regional Hospital - Chesterton, IN

January 2016 to December 2019

Assisted an average of 15 patients each day with basic living needs including toileting, grooming, and performing regular movements. Report to Nurses about status of patients, assist with cleaning and changing of trachs and colostomy bags, and consult with any necessary changes in patients plan of care. General charting of patients daily needs and activities, ensuring accuracy in reporting for doctors and nurses

Certified Nursing Assistant

CNA - Carmel, IN

January 2014 to January 2016

This job entailed providing care to patients who suffered from Dementia. I aided with all hygiene and cleanliness care. I documented caloric intake and logged behavioral changes to the chart. My main role was often emotional support to the patients and their family members. Took vital signs regularly. Aided in lifting patients when necessary. Coordinated activities for patients. Education

General in Nursing

Indiana University - Gary, IN

June 2014 to January 2015

Chesterton High School - Chesterton, IN, US

June 2010 to June 2014

Skills

• Dementia Care

• Training & Development

• Phone Etiquette

• Alzheimer's Care

• Vital Signs

• Caregiving

• Hospital Experience

• Medication Administration

• Meal Preparation

• Cleaning Experience

• Medical Receptionist

• EMR Systems

• Venipuncture

• Patient Care

• Epic

• Medical Billing

• Phlebotomy

• Laboratory Experience

• Experience Administering Injections

• Insurance Verification

• Nursing

• Medical Records

• Office Management

Certifications and Licenses

First Aid Certification

CNA

Certified Recovery Specialist

CPR Certification

Suicide prevention

August 2020 to August 2023

Certified Medical Assistant

Present

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